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Comms Dec 08 Make up Final:Layout 1 18/11/08 10: g<br />
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DECEMBER 2008<br />
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The Uks leading magazine for the Convergence Channel<br />
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<a title="301-9399OST7R5 page 1" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=1"> DECEMBER 2008 The Uks leading magazine </a>for the Convergence Channel INSIDE:
<a title="301-9399OST7R5 page 2" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=2"> Double Savings Lower prices, lower energy </a>New BT DECTS available now Order as late as 6.30pm for next day delivery* Big savings on Stratus and Graphite ranges 0871 376 4312 www.nimans
<a title="301-9399OST7R5 page 3" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=3"> FROM THE EDITOR 03 Comms Dec 08 Make up Fin</a>al:Layout 1 18/11/08 10: g DECEMBER 2008 The Uks leading magazine for the Convergence Channel
<a title="301-9399OST7R5 page 4" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=4"> 04THIS MONTH 7 NEWS 7 BT Pri</a>ce Hike Threatens to Stall Convergence 8 Rocom for Sale ATC to clear debts 9 48 Hour Opt Out EU set to axe 10
<a title="301-9399OST7R5 page 5" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=5"> XXXPBLDPVL </a> DBMMSFDPSEJOH DBMMMPHHJOH DBMMSFDPSEJOHJODMVEJOH*4%/7P*14*1VQ
<a title="301-9399OST7R5 page 6" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=6"> NEC SV8100 Order as late as 6.30pm for next day</a> delivery* No minimum order Unique to NEC Interchangeable modular handset range Netlink survivability Bluetooth key phone 0871
<a title="301-9399OST7R5 page 7" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=7"> WWW.COMMSBUSINESS.CO.UK </a> NEWS07 BT price hike threatens to stall convergence BT has unilaterally increased their cost of cap
<a title="301-9399OST7R5 page 8" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=8"> 08NEWS </a> WWW.COMMSBUSINESS.CO.UK ATC ready Rocom for sale Two years after purchasing Rocom ATC Group is readying its distribution
<a title="301-9399OST7R5 page 9" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=9"> WWW.COMMSBUSINESS.CO.UK </a> NEWS09 Triumph for MPL Miles Publishing is delighted to announce that Mobile Business Magazine has j
<a title="301-9399OST7R5 page 10" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=10"> 10NEWS </a> WWW.COMMSBUSINESS.CO.UK Another Hosted win for Spiritel SpiriTel has signed a three-year managed services contract with
<a title="301-9399OST7R5 page 11" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=11"> </a>
<a title="301-9399OST7R5 page 12" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=12"> 12NEWS </a> WWW.COMMSBUSINESS.CO.UK Mitels top performers Mitel recently hosted over 240 of its top channel partners from Europe, t
<a title="301-9399OST7R5 page 13" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=13"> ;fck mcif Vig]bYgg AU_Y YlhfU aUf[]b hcXUm Vm VY</a>Wca]b[ Ub 5UghfU fYgY``Yf j]U h\Y HY`Udd`]Ubh fYgY``Yf dfc[fUaaY" I? 5UghfU <UbXgYh 8]ghf]Vihcf cZ h\Y MYUf &$$+ H\Y5UghfU)l]FUb[Y H\
<a title="301-9399OST7R5 page 14" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=14"> 14NEWS </a> WWW.COMMSBUSINESS.CO.UK Triple whammy Reading-based reseller IP Integration has been recognised for achievement by leadi
<a title="301-9399OST7R5 page 15" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=15"> WWW.COMMSBUSINESS.CO.UK </a> NEWS15 Discover sales potential! Egham-based distributor MTV Telecom has put together an innovative t
<a title="301-9399OST7R5 page 16" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=16"> 16NEWS </a> WWW.COMMSBUSINESS.CO.UK No fear factor Dealers planning to move up to the 100-plus extension market have nothing to fear
<a title="301-9399OST7R5 page 17" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=17"> </a>
<a title="301-9399OST7R5 page 18" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=18"> 18NEWS </a> WWW.COMMSBUSINESS.CO.UK Credit Opal Andy Hollingworth, Opal Head of Reseller Channel says that over the past 12 months, t
<a title="301-9399OST7R5 page 19" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=19"> WWW.COMMSBUSINESS.CO.UK </a> NEWS19 Cisco see the world To capitalise on the rapid globalisation of business, Cisco has announced
<a title="301-9399OST7R5 page 20" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=20"> 20NEWS </a> WWW.COMMSBUSINESS.CO.UK New Director at Universal Terry Hunt of Universal
<a title="301-9399OST7R5 page 21" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=21"> Different sizes, same features, all the bene?ts </a> Uni?ed Communications The Of?ceServ 7000 Converged Communications Servers are desi
<a title="301-9399OST7R5 page 22" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=22"> 22EXPERT WITNESS Expert witness Adrian Su</a>nderland, Technology Director of Griffin Internet More Information: www.griffin.com 21CN Broadband Adrian Sunderland, Technology Director of Griff
<a title="301-9399OST7R5 page 23" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=23"> </a>
<a title="301-9399OST7R5 page 24" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=24"> 24COVER STORY </a> WWW.COMMSBUSINESS.CO.UK Avaya is in the driving Geoffrey Baird, Vice President and General Manager of Integrated Office
<a title="301-9399OST7R5 page 25" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=25"> WWW.COMMSBUSINESS.CO.UK </a> COVER STORY25 seat for SME growth decision to cease production of Quick Edition. It's an excellent product, but
<a title="301-9399OST7R5 page 26" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=26"> 26INSIGHT Fibre channel over Ethernet Stuar</a>t Bridger of Avnet says FCoE is being heralded as the next generation storage connectivity with the new FCoE standard being pushed as the method to de
<a title="301-9399OST7R5 page 27" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=27"> </a>
<a title="301-9399OST7R5 page 28" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=28"> 28MARKET REPORT Ton up Comms Business Magazine t</a>akes the views of vendors on the over 100 extension PBX market to find out where the reseller opportunities are. 2008 has seen a number of vendors
<a title="301-9399OST7R5 page 29" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=29"> MARKET REPORT29 UK remains at less than 40 </a>extensions so anything in the 60 to 80 extension range represents a `Mother Lode' find. Still a lot of direct sales big PBX systems in the UK b
<a title="301-9399OST7R5 page 30" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=30"> 30MARKET REPORT continued A 100 plus extens</a>ion customer is three to four times larger, than the typical customer in the sub 40 extension market and its outlook and approach is likely to be comp
<a title="301-9399OST7R5 page 31" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=31"> </a>
<a title="301-9399OST7R5 page 32" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=32"> 32CONVERGENCE SUMMIT Manchester 2009 The Converg</a>ence Summit North 2008 was a resounding success with almost 50 exhibitors and just under 1,200 high-calibre attendees from the voice, mobile and data
<a title="301-9399OST7R5 page 33" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=33"> December 2008</a>
<a title="301-9399OST7R5 page 34" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=34"> 34INTERVIEW Proof positive Simon Rushe is the r</a>ecently appointed channel manager at SpiriTel. He's looking to appoint resellers who can benefit from his company's award-winning hosted telephony exp
<a title="301-9399OST7R5 page 35" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=35"> </a>
<a title="301-9399OST7R5 page 36" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=36"> 36INTERVIEW Take a look at ME Louie Malatasta, </a>Director of Reading-based CTI Labs, explains the principles behind ME, a new range of communications automation products that opens up a myriad of sal
<a title="301-9399OST7R5 page 37" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=37"> INTERVIEW37 </a>Reference Sites Unlike most organisations launching a channel product CTI Labs has more than a hundred working reference sites up and running from da
<a title="301-9399OST7R5 page 38" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=38"> 38CASE STUDY Information highway to the highlan</a>ds Dave Siegel, Managing Director of Inverness-based HIGHnet, details how he is working with Opal to bring Next Generation Networks north of the borde
<a title="301-9399OST7R5 page 39" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=39"> Hang up on bacteria Easy to clean phones aub200h+</a>sa Effective defence against super bugs Order as late as 6.30pm for next day delivery* Polygiene kills 99.9% of MRSA and E-coli within 24 hou
<a title="301-9399OST7R5 page 40" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=40"> 40MARKET REPORT 2008: A review `May you live i</a>n interesting times' was an ancient Chinese curse and some would say that may have been apt for the last 12 months; others would say it's been a great
<a title="301-9399OST7R5 page 41" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=41"> </a>
<a title="301-9399OST7R5 page 42" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=42"> 42MARKET REPORT in winter from Spain - publi</a>shing UK contact numbers or route technical calls to specially qualified workers. We have heard stories of retail chains examining cost bas
<a title="301-9399OST7R5 page 43" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=43"> MARKET REPORT43 are starting to see major pl</a>ayers such as Mitel offering FMC to their clientele. The available technology has come on a long way in the past 18 months with mobile manufacturers s
<a title="301-9399OST7R5 page 44" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=44"> THEY SAID ONE SECOND WITHOUT POWER. . . . . .COUL</a>D CRASH MY NETWORK If only this data centre manager had installed a Riello UPS his network would have kept running. Its something we guarantee when
<a title="301-9399OST7R5 page 45" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=45"> INTERVIEW45 2009: Full steam ahead! Richard Bli</a>gh, Marketing Director at Gamma Telecom provides his thoughts on 2008 and vision for 2009 to Editor Ian Hunter According to Bligh Gamma Telecom is no
<a title="301-9399OST7R5 page 46" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=46"> 46INSIGHT Ofcom mobile review David Dadds, Mana</a>ging Director of VanillaIP and Chairman of the FCS VoIP Group, says that Ofcom's review of the mobile market will affect us all. Ofcom has finally
<a title="301-9399OST7R5 page 47" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=47"> </a>
<a title="301-9399OST7R5 page 48" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=48"> 48ONE MAN AND HIS BLOG </a> M What a difference a year makes Says Microsoft's Mark Deakin ark Deakin of Micr
<a title="301-9399OST7R5 page 49" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=49"> The ultimate suite of voice recording solutions f</a>rom CTI. Designed for todays reseller, developed for tomorrows business. SmartRecord is the answer to the increasing need for business t
<a title="301-9399OST7R5 page 50" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=50"> 50SIXTYSECOND INTERVIEW This month we </a>talk to Mark Armstrong, Managing Director of Mind Founded in 1995, MIND is a public company listed on the Nasdaq National Market and at the Te
<a title="301-9399OST7R5 page 51" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=51"> SOS Communications give away top prize at Converg</a>ence Summit SOS Communications, based in Broadbridge Heath West Sussex, are pictured here presenting James Brayshaw Managing Director & Sales Manager
<a title="301-9399OST7R5 page 52" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=52"> 52INTERVIEW The Next Generation-The facts L</a>ance Spencer, Product and Marketing Director for Tiscali Business Services, explains why he believes Tiscali is at the forefront of the Next Generatio
<a title="301-9399OST7R5 page 53" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=53"> It's the best 0% Finance offer we've ever come up</a> with... The Cisco small business VoIP solution provides the following: Take advantage of the internet with multiline communications capability.
<a title="301-9399OST7R5 page 54" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=54"> 54COMMS BUSINESS AWARDS Categories announced Th</a>e awards categories for The Comms Business Award 2009 show a continuing commitment to rewarding channel excellence across all board. The categories
<a title="301-9399OST7R5 page 55" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=55"> CALLING ALL RESELLERS! Connect your</a> clients with Club Connect Club Connect is a leading SIP trunking service that not only provides competitive call charges and fr
<a title="301-9399OST7R5 page 56" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=56"> 56STATISTICS Researchreveals... Statistics are </a>available of any subject you care to mention here are a selection from our recent post-bag. Sporty South-west With a higher percentage of people pa
<a title="301-9399OST7R5 page 57" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=57"> Do you sell VoIP solutions to the channel? Then </a>you need to be in the annual Channel Guide to VoIP! The Channel Guide to VoIP educates the channel on the latest technologies available and the bu
<a title="301-9399OST7R5 page 58" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=58"> 58READER SURVEYS The Channel Speaks Each w</a>eek our web site asks readers for straightforward Yes/No type decisions on the channel issues of the day. Here's how you voted! Of the four survey
<a title="301-9399OST7R5 page 59" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=59"> </a>
<a title="301-9399OST7R5 page 60" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=60"> 60SIXTYSECOND INTERVIEW This month we </a>talk to Warren Drummond of CTI Group CTI Group has over 30 years' experience in providing electronic invoice management solutions with more th
<a title="301-9399OST7R5 page 61" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=61"> </a>
<a title="301-9399OST7R5 page 62" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=62"> 62 BUSINESS ADVICE None of us like the though</a>t of giving away our hard earned cash any more than we like the thought of dying so Comms Business has come up with a recession beating service to hel
<a title="301-9399OST7R5 page 63" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=63"> </a>
<a title="301-9399OST7R5 page 64" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=64"> 64DIRECTORY RESELLER SOLUTIONS BI</a>LLING CALL MANAGEMENT CALL RECORDING CONTACT CENTRE 01892 5 comms business 01892 538348 WWW.CBMAGAZ
<a title="301-9399OST7R5 page 65" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=65"> 01892 538348 WWW.CBMAGAZINE.CO.UK </a> DIRECTORY65 CONTACT CENTRE RESELLER SOLUTIONS ENGINEERING Deliv
<a title="301-9399OST7R5 page 66" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=66"> 66 A ROUND WITH . . . BY MILES BOSSOM Griffi</a>n's Andrew Dickinson is a well known and well liked face in the Channel. What I like about him is that he is a straight talker, he is professional an
<a title="301-9399OST7R5 page 67" href="http://www.zmag.dk/showmag.php?mid=wrwssd&pageid=67"> </a>
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