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<br /> THE CHANNEL GUIDE TO...<br /> UNIFIED<br /> Communications<br /> AND MOBILITY<br /> <br /> <br /> <br /> <br /> <br /> One number is<br /> all you need &ndash;<br /> to stay connected<br /> INSIGHT<br /> <br /> UC for the SME<br /> <br /> <br /> <br /> Peter Moody of Nortel<br /> <br /> <br /> <br /> <br /> <br /> <br /> Unified Communications for<br /> <br /> the SME can be a minefield<br /> <br /> for the user and the reseller<br /> <br /> alike.Where do you start?<br /> <br /> Pete Moody, Unified<br /> <br /> Communications Marketing<br /> <br /> Manager, EMEA at Nortel<br /> <br /> takes a look.<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> 10<br /> <br /> The first step for any company, large or small,<br /> thinking of adopting UC is to understand that<br /> UC is not a product that fixes one or two<br /> specific proble<a title="2009 Channel Guide to Unified Communications & Mobility page 10" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=10">INSIGHTUC for the SMEPeter Moody of Nortel</a> INSIGHTUC for the SMEPeter Moody of Nortel<a title="2009 Channel Guide to Unified Communications & Mobility page 29" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=29">CHANNEL TALKCall Recording in UCTrevor Davis, </a> CHANNEL TALKCall Recording in UCTrevor Davis, <a title="2009 Channel Guide to Unified Communications & Mobility page 40" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=40">VISIT US AT CONVERGENCE SUMMIT SOUTH ON STAND 22</a> VISIT US AT CONVERGENCE SUMMIT SOUTH ON STAND 22<a title="2009 Channel Guide to Unified Communications & Mobility page 19" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=19">ADVERTORIAL CASE STUDYwo</a> ADVERTORIAL CASE STUDYwo<a title="2009 Channel Guide to Unified Communications & Mobility page 16" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=16">INTERVIEW</a> INTERVIEW<a title="2009 Channel Guide to Unified Communications & Mobility page 35" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=35">Accelerating Your Success&trade;Partner with </a> Accelerating Your Success&trade;Partner with <a title="2009 Channel Guide to Unified Communications & Mobility page 7" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=7">INTERVIEWrk </a> INTERVIEWrk <a title="2009 Channel Guide to Unified Communications & Mobility page 17" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=17">Unified Communications &ndash;we&rsquo;ve got it covered</a> Unified Communications &ndash;we&rsquo;ve got it covered<a title="2009 Channel Guide to Unified Communications & Mobility page 31" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=31">CRACKING THE UC CONUNDRUMMARK SEEMANN,PRODUCTSTR</a> CRACKING THE UC CONUNDRUMMARK SEEMANN,PRODUCTSTR<a title="2009 Channel Guide to Unified Communications & Mobility page 24" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=24">When the global leader in value added distributio</a> When the global leader in value added distributio<a title="2009 Channel Guide to Unified Communications & Mobility page 8" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=8">INTERVIEWpotential b</a> INTERVIEWpotential b<a title="2009 Channel Guide to Unified Communications & Mobility page 22" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=22">SUPPLY STRATEGIESUnify or dieEfficient communi</a> SUPPLY STRATEGIESUnify or dieEfficient communi<a title="2009 Channel Guide to Unified Communications & Mobility page 20" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=20">WORK LIFE BALANCEOne of the</a> WORK LIFE BALANCEOne of the<a title="2009 Channel Guide to Unified Communications & Mobility page 3" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=3">Ian Hunter, EditorMiles Publishing LimitedPubl</a> Ian Hunter, EditorMiles Publishing LimitedPubl<a title="2009 Channel Guide to Unified Communications & Mobility page 1" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=1">THE CHANNEL GUIDE TO... UNIFIEDCommuni</a> THE CHANNEL GUIDE TO... UNIFIEDCommuni<a title="2009 Channel Guide to Unified Communications & Mobility page 15" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=15">RESELLER FEEDBACKfaceies lose business to bigge</a> RESELLER FEEDBACKfaceies lose business to bigge<a title="2009 Channel Guide to Unified Communications & Mobility page 5" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=5">INTRODUCTIONChallenging year for UCIn the</a> INTRODUCTIONChallenging year for UCIn the<a title="2009 Channel Guide to Unified Communications & Mobility page 4" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=4">ADVERTORIALMitel Series X</a> ADVERTORIALMitel Series X<a title="2009 Channel Guide to Unified Communications & Mobility page 11" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=11">INSIGHTplan on your intranet's corporate dire</a> INSIGHTplan on your intranet's corporate dire<a title="2009 Channel Guide to Unified Communications & Mobility page 23" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=23">5NIlED#OMMUNICATION3OLUTIONS </a> 5NIlED#OMMUNICATION3OLUTIONS <a title="2009 Channel Guide to Unified Communications & Mobility page 36" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=36">VERTICAL MARKETSSolicitors in the dockThe resu</a> VERTICAL MARKETSSolicitors in the dockThe resu<a title="2009 Channel Guide to Unified Communications & Mobility page 34" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=34">VIDEO CONFERENCING IN UCCompleting the UC pi</a> VIDEO CONFERENCING IN UCCompleting the UC pi<a title="2009 Channel Guide to Unified Communications & Mobility page 12" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=12">Complete Microsoft-based Uni&#64257;edCommunications &ndash; </a> Complete Microsoft-based Uni&#64257;edCommunications &ndash; <a title="2009 Channel Guide to Unified Communications & Mobility page 14" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=14">RESELLER FEEDBACKAt the coalRecent research fro</a> RESELLER FEEDBACKAt the coalRecent research fro<a title="2009 Channel Guide to Unified Communications & Mobility page 26" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=26">4HENEWONBOARDINGPROGRAMME FROM7ESTCONAND0OL</a> 4HENEWONBOARDINGPROGRAMME FROM7ESTCONAND0OL<a title="2009 Channel Guide to Unified Communications & Mobility page 9" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=9">Azlan - market leader for Cisco UC Solutions.Why</a> Azlan - market leader for Cisco UC Solutions.Why<a title="2009 Channel Guide to Unified Communications & Mobility page 30" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=30">INSIGHTThe mobile business</a> INSIGHTThe mobile business<a title="2009 Channel Guide to Unified Communications & Mobility page 33" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=33">CASE STUDYNo crash test dummiesSwyx Gold Partn</a> CASE STUDYNo crash test dummiesSwyx Gold Partn<a title="2009 Channel Guide to Unified Communications & Mobility page 13" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=13">Gibson Guitars, the world&rsquo;s leading manufacturer</a> Gibson Guitars, the world&rsquo;s leading manufacturer<a title="2009 Channel Guide to Unified Communications & Mobility page 25" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=25">0OLYCOM&reg;($83ERIES'REATOFFERS'FROM7ESTCONPolyc</a> 0OLYCOM&reg;($83ERIES'REATOFFERS'FROM7ESTCONPolyc<a title="2009 Channel Guide to Unified Communications & Mobility page 38" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=38">VENDOR FEEDBACKEnterprise solutions?Comms Busi</a> VENDOR FEEDBACKEnterprise solutions?Comms Busi<a title="2009 Channel Guide to Unified Communications & Mobility page 37" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=37">Dialogic&reg; Media Gateways Bring IP-Based UC Soluti</a> Dialogic&reg; Media Gateways Bring IP-Based UC Soluti<a title="2009 Channel Guide to Unified Communications & Mobility page 28" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=28">ADVERTORIALRecognising theHuman Side ofUnifie</a> ADVERTORIALRecognising theHuman Side ofUnifie<a title="2009 Channel Guide to Unified Communications & Mobility page 32" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=32">OPINIONImplementing UCGN Netcom has pulled tog</a> OPINIONImplementing UCGN Netcom has pulled tog<a title="2009 Channel Guide to Unified Communications & Mobility page 2" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=2"> REVEALEDFROM OCTOBER 19TH 2009</a> REVEALEDFROM OCTOBER 19TH 2009<a title="2009 Channel Guide to Unified Communications & Mobility page 6" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=6">INTERVIEWPlug and woAndy Elliott, Marketing D</a> INTERVIEWPlug and woAndy Elliott, Marketing D<a title="2009 Channel Guide to Unified Communications & Mobility page 27" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=27">CHANNEL TALKHailed as the next big thingin tel</a> CHANNEL TALKHailed as the next big thingin tel<a title="2009 Channel Guide to Unified Communications & Mobility page 18" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=18">ADVERTORIAL CASE STUDYMitel Series XPowerf</a> ADVERTORIAL CASE STUDYMitel Series XPowerf<a title="2009 Channel Guide to Unified Communications & Mobility page 21" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=21">WORK LIFE BALANCEmmunicationsoften increases as</a> WORK LIFE BALANCEmmunicationsoften increases as<a title="2009 Channel Guide to Unified Communications & Mobility page 39" href="http://viewer.zmags.co.uk/publication/fd3c9f2e?page=39">Collaborative SolutionsOpen StandardsMobi</a> Collaborative SolutionsOpen StandardsMobi