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&lt;br /&gt; www.commsbusiness.co.uk &bull; January 2010&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; No 1 in Voice, Data &amp; Mobile Convergence Channels &ndash; More readers, more advertisers&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; O-bit: Riding the Wave of Success&lt;br /&gt; See Pages 24-25&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; In this issue&lt;br /&gt; Market Report:&lt;br /&gt; Voice &amp; Data Distribution&lt;br /&gt; Adding Value with Call Recording&lt;br /&gt; Selling Mobile Applications&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Enjoy the &lsquo;New&rsquo; Comms Business Magazine incorporating&lt;br /&gt; Mobile <a title="Comms Business - January 2010 page 1" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=1">www.commsbusiness.co.uk &bull; January 2010N</a> www.commsbusiness.co.uk &bull; January 2010N<a title="Comms Business - January 2010 page 2" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=2">5IF9/CJHPOGFBUVSFT TNBMMPOQSJDFt -BSHFDPSQPSBUF</a> 5IF9/CJHPOGFBUVSFT TNBMMPOQSJDFt -BSHFDPSQPSBUF<a title="Comms Business - January 2010 page 3" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=3">COMMS-JAN-2 FROM THE010:Layout 1 19/EDITOR</a> COMMS-JAN-2 FROM THE010:Layout 1 19/EDITOR<a title="Comms Business - January 2010 page 4" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=4">04&#129;THIS MONTH13NEWS7 MZA Mark Sequential</a> 04&#129;THIS MONTH13NEWS7 MZA Mark Sequential<a title="Comms Business - January 2010 page 5" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=5">%FMJWFSJOHFYDFMMFODFJO$PNNVOJDBUJPOT.BOBHFNFOUGPS</a> %FMJWFSJOHFYDFMMFODFJO$PNNVOJDBUJPOT.BOBHFNFOUGPS<a title="Comms Business - January 2010 page 6" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=6">Inbound breakthroughs from the industry's </a> Inbound breakthroughs from the industry's <a title="Comms Business - January 2010 page 7" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=7">WWW.COMMSBUSINESS.CO.UK NEWS&#129;07MZA mark </a> WWW.COMMSBUSINESS.CO.UK NEWS&#129;07MZA mark <a title="Comms Business - January 2010 page 8" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=8">08&#129;NEWS </a> 08&#129;NEWS <a title="Comms Business - January 2010 page 9" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=9">WWW.COMMSBUSINESS.CO.UK NEWS&#129;09Kenneally</a> WWW.COMMSBUSINESS.CO.UK NEWS&#129;09Kenneally<a title="Comms Business - January 2010 page 10" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=10">10&#129;NEWS </a> 10&#129;NEWS <a title="Comms Business - January 2010 page 11" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=11">Creating abusiness planmeans havingan idea...</a> Creating abusiness planmeans havingan idea...<a title="Comms Business - January 2010 page 12" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=12">12&#129;NEWS </a> 12&#129;NEWS <a title="Comms Business - January 2010 page 13" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=13">NEWS&#129;13Double ranking for murphx</a> NEWS&#129;13Double ranking for murphx<a title="Comms Business - January 2010 page 14" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=14">14&#129;NEWS </a> 14&#129;NEWS <a title="Comms Business - January 2010 page 15" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=15">Doroproductsnowavailableone business3 great</a> Doroproductsnowavailableone business3 great<a title="Comms Business - January 2010 page 16" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=16">16&#129;NEWS </a> 16&#129;NEWS <a title="Comms Business - January 2010 page 17" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=17">Call Management, Call Recording and CTI GroupHe</a> Call Management, Call Recording and CTI GroupHe<a title="Comms Business - January 2010 page 18" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=18">18&#129;NEWS </a> 18&#129;NEWS <a title="Comms Business - January 2010 page 19" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=19">NEWS&#129;19SoutherncelebrationsBusiness Teleco</a> NEWS&#129;19SoutherncelebrationsBusiness Teleco<a title="Comms Business - January 2010 page 20" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=20">20&#129;NEWS </a> 20&#129;NEWS <a title="Comms Business - January 2010 page 21" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=21">Live &amp; 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These voice services aredelivered</a> great margin. These voice services aredelivered<a title="Comms Business - January 2010 page 26" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=26">26&#129;INTERVIEWA newforceComms Business Magazine</a> 26&#129;INTERVIEWA newforceComms Business Magazine<a title="Comms Business - January 2010 page 27" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=27">Save over &pound;1,000 per year on ISDN30ewith Spitfir</a> Save over &pound;1,000 per year on ISDN30ewith Spitfir<a title="Comms Business - January 2010 page 28" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=28">28&#129;MARKET REPORTValue-addeddistributionCo</a> 28&#129;MARKET REPORTValue-addeddistributionCo<a title="Comms Business - January 2010 page 29" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=29">and ShoreTel, together with supportingvendors, e</a> and ShoreTel, together with supportingvendors, e<a title="Comms Business - January 2010 page 30" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=30">30&#129;MARKET REPORT</a> 30&#129;MARKET REPORT<a title="Comms Business - January 2010 page 31" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=31"></a> <a title="Comms Business - January 2010 page 32" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=32">Summit Heads North32&#129;CONVERGENCE SUMMIT MANCHES</a> Summit Heads North32&#129;CONVERGENCE SUMMIT MANCHES<a title="Comms Business - January 2010 page 33" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=33">CONVERGENCE SUMMIT MANCHESTER&#129;33Exhibitor List</a> CONVERGENCE SUMMIT MANCHESTER&#129;33Exhibitor List<a title="Comms Business - January 2010 page 34" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=34">Authorised distributors forincorporating</a> Authorised distributors forincorporating<a title="Comms Business - January 2010 page 35" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=35">WWW.MBMAGAZINE.CO.UK </a> WWW.MBMAGAZINE.CO.UK <a title="Comms Business - January 2010 page 36" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=36">36&#129;MOBILE BUSINESS NEWS </a> 36&#129;MOBILE BUSINESS NEWS <a title="Comms Business - January 2010 page 37" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=37">Fly with O-bit&rsquo;s super fast ADSL2+Plus O-bit now</a> Fly with O-bit&rsquo;s super fast ADSL2+Plus O-bit now<a title="Comms Business - January 2010 page 38" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=38">38&#129;MOBILE BUSINESS INDUSTRY PANELQuestions&amp;AnW</a> 38&#129;MOBILE BUSINESS INDUSTRY PANELQuestions&amp;AnW<a title="Comms Business - January 2010 page 39" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=39">WWW.MBMAGAZINE.CO.UKswersdictated by the softw</a> WWW.MBMAGAZINE.CO.UKswersdictated by the softw<a title="Comms Business - January 2010 page 40" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=40">40&#129;MOBILE BUSINESS VIEW FROM THE TOPVodafone is </a> 40&#129;MOBILE BUSINESS VIEW FROM THE TOPVodafone is <a title="Comms Business - January 2010 page 41" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=41">call!to actionWith the GSM Key you canyour mo</a> call!to actionWith the GSM Key you canyour mo<a title="Comms Business - January 2010 page 42" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=42">42&#129;MOBILE BUSINESS HOW TO SELLAppAttackMobile </a> 42&#129;MOBILE BUSINESS HOW TO SELLAppAttackMobile <a title="Comms Business - January 2010 page 43" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=43">`business only' BlackBerry service from RIM.Cons</a> `business only' BlackBerry service from RIM.Cons<a title="Comms Business - January 2010 page 44" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=44">W44&#129;MOBILE BUSINESS HO TO SELLChris Everitt,</a> W44&#129;MOBILE BUSINESS HO TO SELLChris Everitt,<a title="Comms Business - January 2010 page 45" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=45">If you thought the best-selling E71 could not be</a> If you thought the best-selling E71 could not be<a title="Comms Business - January 2010 page 46" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=46">46&#129;MOBILE BUSINESS COMPANY TALKSSpotlightUnder </a> 46&#129;MOBILE BUSINESS COMPANY TALKSSpotlightUnder <a title="Comms Business - January 2010 page 47" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=47"></a> <a title="Comms Business - January 2010 page 48" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=48">48&#129;MOBILE BUSINESS HANDSETSFor Mike TeaveeNok</a> 48&#129;MOBILE BUSINESS HANDSETSFor Mike TeaveeNok<a title="Comms Business - January 2010 page 49" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=49">With 10 million numbersO-bit is the Master of Nu</a> With 10 million numbersO-bit is the Master of Nu<a title="Comms Business - January 2010 page 50" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=50">50&#129;INTERVIEWTools forresellersShawn Majeski, P</a> 50&#129;INTERVIEWTools forresellersShawn Majeski, P<a title="Comms Business - January 2010 page 51" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=51">The Comms Business Grand PrixSPONSORED BY</a> The Comms Business Grand PrixSPONSORED BY<a title="Comms Business - January 2010 page 52" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=52">52&#129;ADDING VALUECall recordingComms Business Ma</a> 52&#129;ADDING VALUECall recordingComms Business Ma<a title="Comms Business - January 2010 page 53" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=53">ADDING VALUE&#129;53 &ldquo;When we en</a> ADDING VALUE&#129;53 &ldquo;When we en<a title="Comms Business - January 2010 page 54" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=54">54&#129;ADDING VALUE</a> 54&#129;ADDING VALUE<a title="Comms Business - January 2010 page 55" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=55">V1 launches fixed price Ethernet In</a> V1 launches fixed price Ethernet In<a title="Comms Business - January 2010 page 56" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=56">56&#129;INSIGHTWhere are we goiIn the last decade w</a> 56&#129;INSIGHTWhere are we goiIn the last decade w<a title="Comms Business - January 2010 page 57" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=57">INSIGHT&#129;57ngwith wireless?meaningless acronyms</a> INSIGHT&#129;57ngwith wireless?meaningless acronyms<a title="Comms Business - January 2010 page 58" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=58">58&#129;CASE STUDYInstant KarmaLee Cassidy of resel</a> 58&#129;CASE STUDYInstant KarmaLee Cassidy of resel<a title="Comms Business - January 2010 page 59" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=59">-AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE</a> -AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE<a title="Comms Business - January 2010 page 60" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=60"> commsbusinessawards </a> commsbusinessawards <a title="Comms Business - January 2010 page 61" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=61">CASH BUYER seeking...</a> CASH BUYER seeking...<a title="Comms Business - January 2010 page 62" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=62">62&#129;SIXTYSECOND INTERVIEWClose up &amp; personalCom</a> 62&#129;SIXTYSECOND INTERVIEWClose up &amp; personalCom<a title="Comms Business - January 2010 page 63" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=63"></a> <a title="Comms Business - January 2010 page 64" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=64">64&#129;INTERVIEWAn Oaisysin the desertComms Busine</a> 64&#129;INTERVIEWAn Oaisysin the desertComms Busine<a title="Comms Business - January 2010 page 65" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=65">COMMS BUSINESSLEADS THE WAY...More ReadersMor</a> COMMS BUSINESSLEADS THE WAY...More ReadersMor<a title="Comms Business - January 2010 page 66" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=66">66&#129;INTERVIEWThe hybridsolutionComms Business </a> 66&#129;INTERVIEWThe hybridsolutionComms Business <a title="Comms Business - January 2010 page 67" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=67">ENHANCE YOUR COMFORTZONE</a> ENHANCE YOUR COMFORTZONE<a title="Comms Business - January 2010 page 68" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=68">68&#129;INTERVIEWFast-laneCommsComms Business Mag</a> 68&#129;INTERVIEWFast-laneCommsComms Business Mag<a title="Comms Business - January 2010 page 69" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=69">Welcome to the New Decade withSphinx &amp; Siemens!</a> Welcome to the New Decade withSphinx &amp; Siemens!<a title="Comms Business - January 2010 page 70" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=70">70&#129;FROM THE TRENCHESVoicing opportunityComms B</a> 70&#129;FROM THE TRENCHESVoicing opportunityComms B<a title="Comms Business - January 2010 page 71" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=71">Want to be seen by 10,000 end-userslooking to bu</a> Want to be seen by 10,000 end-userslooking to bu<a title="Comms Business - January 2010 page 72" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=72">72&#129;DIRECTORY </a> 72&#129;DIRECTORY <a title="Comms Business - January 2010 page 73" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=73">01892 538348 &#129; WWW.CBMAGAZINE.CO.UK </a> 01892 538348 &#129; WWW.CBMAGAZINE.CO.UK <a title="Comms Business - January 2010 page 74" href="http://viewer.zmags.co.uk/publication/e103c6ae?page=74">74&#129;COMMS BUSINESS GOLF SOCIETYMiles Bossomrepor</a> 74&#129;COMMS BUSINESS GOLF SOCIETYMiles Bossomrepor<a title="Comms Business - 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