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<br /> FACILITIESMANAGEMENTEXCELLENCE<br /> July/August 2009 — £5.50<br /> <br /> <br /> <br /> <br /> PRINT DIGITAL ONLINEWINNER —Bestarticle<br /> <br /> <br /> <br /> <br /> MINDTHEGAP<br /> AARONROSSON<br /> ANEWWAYOF<br /> MANAGING<br /> STAFFABSENCE<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> Alsointhisissue<br /> PROFIT OR LOSSCanFMtakeadvantageofthePFIopportunitiesonoffer?/ STYLEGUIDE DesignPrimaplayedhost<br /> tothelatestsystemsanddesignsfortheworkspace/ VIEWOFTHETOP Isitfinally timeFMshadmoreinfluence?/<br /> INN<a title="FMX July/August 2009 page 1" href="http://viewer.zmags.co.uk/publication/d92db37c?page=1">FACILITIESMANAGEMENTEXCELLENCE </a> FACILITIESMANAGEMENTEXCELLENCE <a title="FMX July/August 2009 page 2" href="http://viewer.zmags.co.uk/publication/d92db37c?page=2">BUSINESSSERVICESMAINTAINFOR UP TO25% LESS*O </a> BUSINESSSERVICESMAINTAINFOR UP TO25% LESS*O <a title="FMX July/August 2009 page 3" href="http://viewer.zmags.co.uk/publication/d92db37c?page=3">www.osram.com/light-consultantWe helped Radisso</a> www.osram.com/light-consultantWe helped Radisso<a title="FMX July/August 2009 page 4" href="http://viewer.zmags.co.uk/publication/d92db37c?page=4">Feel the addedbenefits withoutthe pinchN</a> Feel the addedbenefits withoutthe pinchN<a title="FMX July/August 2009 page 5" href="http://viewer.zmags.co.uk/publication/d92db37c?page=5">Contents | 5ContentsJULY/AUGUST2009" " " </a> Contents | 5ContentsJULY/AUGUST2009" " " <a title="FMX July/August 2009 page 6" href="http://viewer.zmags.co.uk/publication/d92db37c?page=6">Introducing the PHS Waterlogic launch</a> Introducing the PHS Waterlogic launch<a title="FMX July/August 2009 page 7" href="http://viewer.zmags.co.uk/publication/d92db37c?page=7">EditorialFACILITIESMANAGEMENTEXCELLENCE </a> EditorialFACILITIESMANAGEMENTEXCELLENCE <a title="FMX July/August 2009 page 8" href="http://viewer.zmags.co.uk/publication/d92db37c?page=8">8 | NewsJuly/August NewsMarketanalysisThe la</a> 8 | NewsJuly/August NewsMarketanalysisThe la<a title="FMX July/August 2009 page 9" href="http://viewer.zmags.co.uk/publication/d92db37c?page=9">CMD Ltd. HEAD OFFICE: DPG, Sycamore Road, Eastw</a> CMD Ltd. HEAD OFFICE: DPG, Sycamore Road, Eastw<a title="FMX July/August 2009 page 10" href="http://viewer.zmags.co.uk/publication/d92db37c?page=10">10 | NewsPublicsectorNewsExhibitionreviewThe</a> 10 | NewsPublicsectorNewsExhibitionreviewThe<a title="FMX July/August 2009 page 11" href="http://viewer.zmags.co.uk/publication/d92db37c?page=11">Fire-rated LED down light </a> Fire-rated LED down light <a title="FMX July/August 2009 page 12" href="http://viewer.zmags.co.uk/publication/d92db37c?page=12">12 | Legal FIRING LINE </a> 12 | Legal FIRING LINE <a title="FMX July/August 2009 page 13" href="http://viewer.zmags.co.uk/publication/d92db37c?page=13">that noise levels of 85 decibels were not safe an</a> that noise levels of 85 decibels were not safe an<a title="FMX July/August 2009 page 14" href="http://viewer.zmags.co.uk/publication/d92db37c?page=14">14| Health&safetyTHE UNKINDEST CUTMan</a> 14| Health&safetyTHE UNKINDEST CUTMan<a title="FMX July/August 2009 page 15" href="http://viewer.zmags.co.uk/publication/d92db37c?page=15">NEWReplace your lamps withHalogen Classic ECO.</a> NEWReplace your lamps withHalogen Classic ECO.<a title="FMX July/August 2009 page 16" href="http://viewer.zmags.co.uk/publication/d92db37c?page=16">16 | CommentSMOKE AND MIRRORSTim Beardsmore a</a> 16 | CommentSMOKE AND MIRRORSTim Beardsmore a<a title="FMX July/August 2009 page 17" href="http://viewer.zmags.co.uk/publication/d92db37c?page=17">UKPCUK PARKING CONTROL LTDPARKINGPROBLEM?</a> UKPCUK PARKING CONTROL LTDPARKINGPROBLEM?<a title="FMX July/August 2009 page 18" href="http://viewer.zmags.co.uk/publication/d92db37c?page=18">18 | ProfileAbsence-mindedAbsence management is</a> 18 | ProfileAbsence-mindedAbsence management is<a title="FMX July/August 2009 page 19" href="http://viewer.zmags.co.uk/publication/d92db37c?page=19">AaronRossadmitshiscareerhastakenastrangetrajecto</a> AaronRossadmitshiscareerhastakenastrangetrajecto<a title="FMX July/August 2009 page 20" href="http://viewer.zmags.co.uk/publication/d92db37c?page=20">LONDON tEvery year we helpcompanies makes</a> LONDON tEvery year we helpcompanies makes<a title="FMX July/August 2009 page 21" href="http://viewer.zmags.co.uk/publication/d92db37c?page=21">ABSENCERATES daysperem</a> ABSENCERATES daysperem<a title="FMX July/August 2009 page 22" href="http://viewer.zmags.co.uk/publication/d92db37c?page=22">22 | Profileaverage about £1m a yea</a> 22 | Profileaverage about £1m a yea<a title="FMX July/August 2009 page 23" href="http://viewer.zmags.co.uk/publication/d92db37c?page=23">TAKINGYOURBUSINESSTOABETTERPLACE</a> TAKINGYOURBUSINESSTOABETTERPLACE<a title="FMX July/August 2009 page 24" href="http://viewer.zmags.co.uk/publication/d92db37c?page=24">24 | PFIPRIVATEINVESTIGATIONWith their emphas</a> 24 | PFIPRIVATEINVESTIGATIONWith their emphas<a title="FMX July/August 2009 page 25" href="http://viewer.zmags.co.uk/publication/d92db37c?page=25">SGPprovidessupportservicestoorganisationssuchasHM</a> SGPprovidessupportservicestoorganisationssuchasHM<a title="FMX July/August 2009 page 26" href="http://viewer.zmags.co.uk/publication/d92db37c?page=26">26 | PFIwa</a> 26 | PFIwa<a title="FMX July/August 2009 page 27" href="http://viewer.zmags.co.uk/publication/d92db37c?page=27"></a> <a title="FMX July/August 2009 page 28" href="http://viewer.zmags.co.uk/publication/d92db37c?page=28">coffee Is yoursatisfactory?</a> coffee Is yoursatisfactory?<a title="FMX July/August 2009 page 29" href="http://viewer.zmags.co.uk/publication/d92db37c?page=29">FMOFFICE | 29FM OFFICETHE </a> FMOFFICE | 29FM OFFICETHE <a title="FMX July/August 2009 page 30" href="http://viewer.zmags.co.uk/publication/d92db37c?page=30">with Crane Merchandising Systems12oz evolution</a> with Crane Merchandising Systems12oz evolution<a title="FMX July/August 2009 page 31" href="http://viewer.zmags.co.uk/publication/d92db37c?page=31">029fmx0709 FINAL:Layout 1 22/6/09 16:45 Pag</a> 029fmx0709 FINAL:Layout 1 22/6/09 16:45 Pag<a title="FMX July/August 2009 page 32" href="http://viewer.zmags.co.uk/publication/d92db37c?page=32">32| ViewpointMUST DO B</a> 32| ViewpointMUST DO B<a title="FMX July/August 2009 page 33" href="http://viewer.zmags.co.uk/publication/d92db37c?page=33">SMALL ISBEAUTIFULDavid Wheeldon found confiden</a> SMALL ISBEAUTIFULDavid Wheeldon found confiden<a title="FMX July/August 2009 page 34" href="http://viewer.zmags.co.uk/publication/d92db37c?page=34">34 | FMOFFICE–SpaceplanningFUTURE PERFE</a> 34 | FMOFFICE–SpaceplanningFUTURE PERFE<a title="FMX July/August 2009 page 35" href="http://viewer.zmags.co.uk/publication/d92db37c?page=35">-«>ViÊ*>˜˜ˆ˜}ÊœÀ"vwÊViÊ,iÃÌÀÕVÌÕÀˆ˜}¶</a> -«>ViÊ*>˜˜ˆ˜}ÊœÀ"vwÊViÊ,iÃÌÀÕVÌÕÀˆ˜}¶<a title="FMX July/August 2009 page 36" href="http://viewer.zmags.co.uk/publication/d92db37c?page=36">36 | FMOFFICE–Spaceplanning</a> 36 | FMOFFICE–Spaceplanning<a title="FMX July/August 2009 page 37" href="http://viewer.zmags.co.uk/publication/d92db37c?page=37">Monitor, manageand control FManywhere...with C</a> Monitor, manageand control FManywhere...with C<a title="FMX July/August 2009 page 38" href="http://viewer.zmags.co.uk/publication/d92db37c?page=38">38 | FMOFFICE–Spaceplanningsocialitesand</a> 38 | FMOFFICE–Spaceplanningsocialitesand<a title="FMX July/August 2009 page 39" href="http://viewer.zmags.co.uk/publication/d92db37c?page=39">Don'twasteanotherwatt.Add years to the life of y</a> Don'twasteanotherwatt.Add years to the life of y<a title="FMX July/August 2009 page 40" href="http://viewer.zmags.co.uk/publication/d92db37c?page=40">KI 800 Series - Made in the UKKI 800 Series is a</a> KI 800 Series - Made in the UKKI 800 Series is a<a title="FMX July/August 2009 page 41" href="http://viewer.zmags.co.uk/publication/d92db37c?page=41">FMOFFICE–Telecommunications | 41TALKING</a> FMOFFICE–Telecommunications | 41TALKING<a title="FMX July/August 2009 page 42" href="http://viewer.zmags.co.uk/publication/d92db37c?page=42">42 | FMOFFICE –Telecommunicationswhen wh</a> 42 | FMOFFICE –Telecommunicationswhen wh<a title="FMX July/August 2009 page 43" href="http://viewer.zmags.co.uk/publication/d92db37c?page=43"></a> <a title="FMX July/August 2009 page 44" href="http://viewer.zmags.co.uk/publication/d92db37c?page=44">44 | FMOFFICE –TelecommunicationsTALK </a> 44 | FMOFFICE –TelecommunicationsTALK <a title="FMX July/August 2009 page 45" href="http://viewer.zmags.co.uk/publication/d92db37c?page=45">Easy does itt Round Stud t Leathergrain t Transl</a> Easy does itt Round Stud t Leathergrain t Transl<a title="FMX July/August 2009 page 46" href="http://viewer.zmags.co.uk/publication/d92db37c?page=46">46 | FMTodayFMTODAYCase Studies! ! ! ! ! ! !</a> 46 | FMTodayFMTODAYCase Studies! ! ! ! ! ! !<a title="FMX July/August 2009 page 47" href="http://viewer.zmags.co.uk/publication/d92db37c?page=47">FMToday | 47! ! ! ! ! ! ! ! ! ! ! ! ! ! !</a> FMToday | 47! ! ! ! ! ! ! ! ! ! ! ! ! ! !<a title="FMX July/August 2009 page 48" href="http://viewer.zmags.co.uk/publication/d92db37c?page=48">48 | FMTodayFMTODAYLatest contracts, products</a> 48 | FMTodayFMTODAYLatest contracts, products<a title="FMX July/August 2009 page 49" href="http://viewer.zmags.co.uk/publication/d92db37c?page=49">FMToday | 49! ! ! ! ! ! ! ! ! ! ! ! ! ! !</a> FMToday | 49! ! ! ! ! ! ! ! ! ! ! ! ! ! !<a title="FMX July/August 2009 page 50" href="http://viewer.zmags.co.uk/publication/d92db37c?page=50">50 | FMTodayFMTODAYLatest contracts, products</a> 50 | FMTodayFMTODAYLatest contracts, products<a title="FMX July/August 2009 page 51" href="http://viewer.zmags.co.uk/publication/d92db37c?page=51">FMToday | 51! ! ! ! ! ! ! ! ! ! ! ! ! ! !</a> FMToday | 51! ! ! ! ! ! ! ! ! ! ! ! ! ! !<a title="FMX July/August 2009 page 52" href="http://viewer.zmags.co.uk/publication/d92db37c?page=52">52 | FMTodayFMTODAYLatest contracts, products</a> 52 | FMTodayFMTODAYLatest contracts, products<a title="FMX July/August 2009 page 53" href="http://viewer.zmags.co.uk/publication/d92db37c?page=53">FMToday | 53! ! ! ! ! ! ! ! ! ! ! ! ! ! !</a> FMToday | 53! ! ! ! ! ! ! ! ! ! ! ! ! ! !<a title="FMX July/August 2009 page 54" href="http://viewer.zmags.co.uk/publication/d92db37c?page=54">54 | FMTodayFMTODAYCase Studies! ! ! ! ! ! !</a> 54 | FMTodayFMTODAYCase Studies! ! ! ! ! ! !<a title="FMX July/August 2009 page 55" href="http://viewer.zmags.co.uk/publication/d92db37c?page=55">FMToday | 55! ! ! ! ! ! ! ! ! ! ! ! ! ! !</a> FMToday | 55! ! ! ! ! ! ! ! ! ! ! ! ! ! !<a title="FMX July/August 2009 page 56" href="http://viewer.zmags.co.uk/publication/d92db37c?page=56">56 | YMFMAKE MY DAYSurly shop assistants an</a> 56 | YMFMAKE MY DAYSurly shop assistants an<a title="FMX July/August 2009 page 57" href="http://viewer.zmags.co.uk/publication/d92db37c?page=57">continually in tune with legislation </a> continually in tune with legislation <a title="FMX July/August 2009 page 58" href="http://viewer.zmags.co.uk/publication/d92db37c?page=58">58 | Training BASICPRINCIPLESGiving employ</a> 58 | Training BASICPRINCIPLESGiving employ<a title="FMX July/August 2009 page 59" href="http://viewer.zmags.co.uk/publication/d92db37c?page=59"> %FWFMPQ mOSRTBUQDMSBPTWTJEDFTSUJmDBUJPO</a> %FWFMPQ mOSRTBUQDMSBPTWTJEDFTSUJmDBUJPO<a title="FMX July/August 2009 page 60" href="http://viewer.zmags.co.uk/publication/d92db37c?page=60">FXINTERNATIONALINTERIORDESIGNAWARDS2009TWOWEEKS</a> FXINTERNATIONALINTERIORDESIGNAWARDS2009TWOWEEKS<a title="FMX July/August 2009 page 61" href="http://viewer.zmags.co.uk/publication/d92db37c?page=61">Advice | 61MartinPickard isaprofessional</a> Advice | 61MartinPickard isaprofessional<a title="FMX July/August 2009 page 62" href="http://viewer.zmags.co.uk/publication/d92db37c?page=62">62 | Adviceill-equipped to deal with it. Onc</a> 62 | Adviceill-equipped to deal with it. Onc<a title="FMX July/August 2009 page 63" href="http://viewer.zmags.co.uk/publication/d92db37c?page=63">ACCESSEQUIPMENT ! ! ! ! !www.spiderlift.co.ukAV</a> ACCESSEQUIPMENT ! ! ! ! !www.spiderlift.co.ukAV<a title="FMX July/August 2009 page 64" href="http://viewer.zmags.co.uk/publication/d92db37c?page=64">CLASSIFIEDSound Fire</a> CLASSIFIEDSound Fire<a title="FMX July/August 2009 page 65" href="http://viewer.zmags.co.uk/publication/d92db37c?page=65">Specialist FM ConsultantsDo you need help findi</a> Specialist FM ConsultantsDo you need help findi<a title="FMX July/August 2009 page 66" href="http://viewer.zmags.co.uk/publication/d92db37c?page=66">66|DiaryWorldFMDay28AugustGlobal FM has des</a> 66|DiaryWorldFMDay28AugustGlobal FM has des<a title="FMX July/August 2009 page 67" href="http://viewer.zmags.co.uk/publication/d92db37c?page=67">Register FREE at www.twmexpo.com7-8 October 2009</a> Register FREE at www.twmexpo.com7-8 October 2009<a title="FMX July/August 2009 page 68" href="http://viewer.zmags.co.uk/publication/d92db37c?page=68">T: 0800 988 3138E: sales@dcdirectllp.co.ukwww.d</a> T: 0800 988 3138E: sales@dcdirectllp.co.ukwww.d