Comms Business - September 2009

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www.commsbusiness.co.uk • September 2009 No 1 in Voice, Data & Mobile Convergence Channels – More readers, more advertisers murphx: Opens the Channel to Europe See pages 24-25 In this issue Market Report PBX Systems 50-100 Users Adding Value with Fixed Mobile Convergence Nimans: The rationale behind buying Rocom Don't miss the largest UK Channel event <a title="Comms Business - September 2009 page 1" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=1">www.commsbusiness.co.uk • September 2009</a> www.commsbusiness.co.uk • September 2009<a title="Comms Business - September 2009 page 2" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=2">Expand your rangeAnswer calls up to 120m fromy</a> Expand your rangeAnswer calls up to 120m fromy<a title="Comms Business - September 2009 page 3" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=3">FROM THE EDITOR03COMMS SEP</a> FROM THE EDITOR03COMMS SEP<a title="Comms Business - September 2009 page 4" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=4">7 Cohort is Shoretel Star </a> 7 Cohort is Shoretel Star <a title="Comms Business - September 2009 page 5" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=5"> 8&-00, </a> 8&-00, <a title="Comms Business - September 2009 page 6" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=6">Start spreadingStart spreadingthe news...Take</a> Start spreadingStart spreadingthe news...Take<a title="Comms Business - September 2009 page 7" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=7">WWW.COMMSBUSINESS.CO.UK NEWS07Cohort is</a> WWW.COMMSBUSINESS.CO.UK NEWS07Cohort is<a title="Comms Business - September 2009 page 8" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=8">08NEWS </a> 08NEWS <a title="Comms Business - September 2009 page 9" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=9">High resolutionvideo conferencing </a> High resolutionvideo conferencing <a title="Comms Business - September 2009 page 10" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=10">10NEWS </a> 10NEWS <a title="Comms Business - September 2009 page 11" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=11">The second Wednesday of this month</a> The second Wednesday of this month<a title="Comms Business - September 2009 page 12" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=12">12NEWS </a> 12NEWS <a title="Comms Business - September 2009 page 13" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=13">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business - September 2009 page 14" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=14">14NEWS </a> 14NEWS <a title="Comms Business - September 2009 page 15" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=15">-AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE</a> -AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE<a title="Comms Business - September 2009 page 16" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=16">16NEWS </a> 16NEWS <a title="Comms Business - September 2009 page 17" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=17">Why move your broadbandbase to Griffin?</a> Why move your broadbandbase to Griffin?<a title="Comms Business - September 2009 page 18" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=18">18NEWS </a> 18NEWS <a title="Comms Business - September 2009 page 19" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=19">NEWS19Technology aggregation is keyToby Jo</a> NEWS19Technology aggregation is keyToby Jo<a title="Comms Business - September 2009 page 20" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=20">20NEWSNetwork ownership triumphsJonny Shan</a> 20NEWSNetwork ownership triumphsJonny Shan<a title="Comms Business - September 2009 page 21" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=21">“Microsoft OCS has completely changed our compan</a> “Microsoft OCS has completely changed our compan<a title="Comms Business - September 2009 page 22" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=22">22CASE STUDYTop marksSt Julian's school gets </a> 22CASE STUDYTop marksSt Julian's school gets <a title="Comms Business - September 2009 page 23" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=23"></a> <a title="Comms Business - September 2009 page 24" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=24">24COVER STORYVision, Dedicatio</a> 24COVER STORYVision, Dedicatio<a title="Comms Business - September 2009 page 25" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=25">business from home having their first set ofprof</a> business from home having their first set ofprof<a title="Comms Business - September 2009 page 26" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=26">26MARKET REPORTPBX battlegroundThe 50-100 use</a> 26MARKET REPORTPBX battlegroundThe 50-100 use<a title="Comms Business - September 2009 page 27" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=27">connectingbusinessSome things just work toge</a> connectingbusinessSome things just work toge<a title="Comms Business - September 2009 page 28" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=28">28MARKET REPORT</a> 28MARKET REPORT<a title="Comms Business - September 2009 page 29" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=29">Feeling restrictedby the Credit Crunch?Call Ma</a> Feeling restrictedby the Credit Crunch?Call Ma<a title="Comms Business - September 2009 page 30" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=30">30MARKET REPORTAdrian Hughes, CEO of Incl</a> 30MARKET REPORTAdrian Hughes, CEO of Incl<a title="Comms Business - September 2009 page 31" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=31"> The wholecommunications </a> The wholecommunications <a title="Comms Business - September 2009 page 32" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=32">32MARKET REPORTthey were in the office. The</a> 32MARKET REPORTthey were in the office. The<a title="Comms Business - September 2009 page 33" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=33">Comprehensive telecom product offeringDedicated </a> Comprehensive telecom product offeringDedicated <a title="Comms Business - September 2009 page 34" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=34">34INTERVIEWOpportunity of a lifetimeIn the</a> 34INTERVIEWOpportunity of a lifetimeIn the<a title="Comms Business - September 2009 page 35" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=35">INTERVIEW35(</a> INTERVIEW35(<a title="Comms Business - September 2009 page 36" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=36">36INTERVIEWSynergeticmarketingJane Carroll-Wh</a> 36INTERVIEWSynergeticmarketingJane Carroll-Wh<a title="Comms Business - September 2009 page 37" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=37">Collaborative SolutionsOpen StandardsMobi</a> Collaborative SolutionsOpen StandardsMobi<a title="Comms Business - September 2009 page 38" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=38">38CONVERGENCE SUMMITBusiness & TechnologyWi</a> 38CONVERGENCE SUMMITBusiness & TechnologyWi<a title="Comms Business - September 2009 page 39" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=39">CONVERGENCE SUMMIT39Technology Track – Tuesday </a> CONVERGENCE SUMMIT39Technology Track – Tuesday <a title="Comms Business - September 2009 page 40" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=40">40CONVERGENCE SUMMIT</a> 40CONVERGENCE SUMMIT<a title="Comms Business - September 2009 page 41" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=41">CONVERGENCE SUMMIT41lifeline in a recessionar</a> CONVERGENCE SUMMIT41lifeline in a recessionar<a title="Comms Business - September 2009 page 42" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=42">42OPINIONStep up to wirelessWhat constitutes </a> 42OPINIONStep up to wirelessWhat constitutes <a title="Comms Business - September 2009 page 43" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=43">Wired to your desk?Wired to your desk?Introduc</a> Wired to your desk?Wired to your desk?Introduc<a title="Comms Business - September 2009 page 44" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=44">44CASE STUDYSure bet for LadbrokesReading-bas</a> 44CASE STUDYSure bet for LadbrokesReading-bas<a title="Comms Business - September 2009 page 45" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=45">CASE STUDY45Business ContinuityLadbrokes st</a> CASE STUDY45Business ContinuityLadbrokes st<a title="Comms Business - September 2009 page 46" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=46">CommsOfﬁce - POWERED BY FUSIONCommsOfﬁce </a> CommsOfﬁce - POWERED BY FUSIONCommsOfﬁce <a title="Comms Business - September 2009 page 47" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=47">ADDING VALUE WITH FIXED MOBILE CONVERGENCE47Ho</a> ADDING VALUE WITH FIXED MOBILE CONVERGENCE47Ho<a title="Comms Business - September 2009 page 48" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=48">48ADDING VALUE WITH FIXED MOBILE CONVERGENCE</a> 48ADDING VALUE WITH FIXED MOBILE CONVERGENCE<a title="Comms Business - September 2009 page 49" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=49"></a> <a title="Comms Business - September 2009 page 50" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=50">50ADDING VALUE WITH FIXED MOBILE CONVERGENCE</a> 50ADDING VALUE WITH FIXED MOBILE CONVERGENCE<a title="Comms Business - September 2009 page 51" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=51">Partner with Veropath andyour customers could se</a> Partner with Veropath andyour customers could se<a title="Comms Business - September 2009 page 52" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=52">52OPINIONRecent attacksNigel Hawthorn, Blue C</a> 52OPINIONRecent attacksNigel Hawthorn, Blue C<a title="Comms Business - September 2009 page 53" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=53"></a> <a title="Comms Business - September 2009 page 54" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=54">54SIXTYSECOND INTERVIEWClose up & personalThi</a> 54SIXTYSECOND INTERVIEWClose up & personalThi<a title="Comms Business - September 2009 page 55" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=55">The newBlackBerry®Curve™ 8520smartphoneWor</a> The newBlackBerry®Curve™ 8520smartphoneWor<a title="Comms Business - September 2009 page 56" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=56">56INTERVIEWInboundservicesGamma Telecom is r</a> 56INTERVIEWInboundservicesGamma Telecom is r<a title="Comms Business - September 2009 page 57" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=57">The trusted, responsivedistributor for Polycom a</a> The trusted, responsivedistributor for Polycom a<a title="Comms Business - September 2009 page 58" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=58">58INTERVIEWC</a> 58INTERVIEWC<a title="Comms Business - September 2009 page 59" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=59">Gamma Global and Rittal - workingtogether to pro</a> Gamma Global and Rittal - workingtogether to pro<a title="Comms Business - September 2009 page 60" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=60">60MARKET OPPORTUNITYReseller FMC Oppo T</a> 60MARKET OPPORTUNITYReseller FMC Oppo T<a title="Comms Business - September 2009 page 61" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=61">rtunitiesnumber of WLAN vendors (Symbol/Trapeze)</a> rtunitiesnumber of WLAN vendors (Symbol/Trapeze)<a title="Comms Business - September 2009 page 62" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=62">62MARKET OPPORTUNITY(solutions provided by </a> 62MARKET OPPORTUNITY(solutions provided by <a title="Comms Business - September 2009 page 63" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=63">OPINION63Compulsionor obsession?Simon Paton,</a> OPINION63Compulsionor obsession?Simon Paton,<a title="Comms Business - September 2009 page 64" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=64">64DIRECTORY </a> 64DIRECTORY <a title="Comms Business - September 2009 page 65" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=65">01892 538348 WWW.CBMAGAZINE.CO.UK </a> 01892 538348 WWW.CBMAGAZINE.CO.UK <a title="Comms Business - September 2009 page 66" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=66">66FROM THE TRENCHESEdging towards successFou</a> 66FROM THE TRENCHESEdging towards successFou<a title="Comms Business - September 2009 page 67" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=67"></a> <a title="Comms Business - September 2009 page 68" href="http://viewer.zmags.co.uk/publication/d5d2b52b?page=68"></a>