CIMA013

The latest version of Adobe Flash Player could not be detected. To experience the full functionality of the publication Adobe Flash Player must be installed.Install Adobe Flash Player

A basic HTML version with limited functionality is available if you do not have access to Adobe Flash Player. View basic HTML version

Thanks.

For Visually Impaired and Blind People you can visit the PDF version by Pressing CONTROL + ALT + 4

72 Ethics Carrot and stick To prevent some of the causes of the worldwide recession recurring, Brian Walsh believes that, rather than focusing primarily on ethics, a more fundamental reappraisal of the issue of compensation and reward structures is required, as he explains to Steve Coomber. Excellence in Leadership Company insight 23 Outsourcing – making it work NIIT Technologies Ltd - BPO offers customised back ofﬁce and contact centre solutions with a focus on ﬁnancial services, insurance, retail and travel verticals. Here, SViswanathan, the company’s COO, describes ho<a title="CIMA013 page 23" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=23">Company insight 23Outsourcing –ma</a> Company insight 23Outsourcing –ma<a title="CIMA013 page 12" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=12">12 Finance transformation and busine</a> 12 Finance transformation and busine<a title="CIMA013 page 47" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=47">In an economic downturn it is essentialto hold o</a> In an economic downturn it is essentialto hold o<a title="CIMA013 page 58" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=58">;^cVcXZigVch[dgbVi^dcTHE EVOLUTION TO VALUE CRE</a> ;^cVcXZigVch[dgbVi^dcTHE EVOLUTION TO VALUE CRE<a title="CIMA013 page 55" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=55">Company insight 55organisations</a> Company insight 55organisations<a title="CIMA013 page 37" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=37">CFOs and human capital 37In a b</a> CFOs and human capital 37In a b<a title="CIMA013 page 38" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=38">38 CFOs and human capitalresearc</a> 38 CFOs and human capitalresearc<a title="CIMA013 page 61" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=61">Cash management 61The volatilit</a> Cash management 61The volatilit<a title="CIMA013 page 80" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=80">80 Next issueEXCELLENCE </a> 80 Next issueEXCELLENCE <a title="CIMA013 page 64" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=64">64 Cash management</a> 64 Cash management<a title="CIMA013 page 27" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=27">but probably create cost-reducingturnover. Indee</a> but probably create cost-reducingturnover. Indee<a title="CIMA013 page 16" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=16">16 Finance transformation and busine</a> 16 Finance transformation and busine<a title="CIMA013 page 28" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=28">28 Investing in staffPick of </a> 28 Investing in staffPick of <a title="CIMA013 page 35" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=35">You have oneyear to changeyour life…we have ov</a> You have oneyear to changeyour life…we have ov<a title="CIMA013 page 69" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=69">‘The CFO must understand the responsibilitiesof </a> ‘The CFO must understand the responsibilitiesof <a title="CIMA013 page 54" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=54">54 Company insightProtect and serve</a> 54 Company insightProtect and serve<a title="CIMA013 page 1" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=1">ISSUE 13 2009 £12EXCELLENCE IN LEADERSHIPHUMAN</a> ISSUE 13 2009 £12EXCELLENCE IN LEADERSHIPHUMAN<a title="CIMA013 page 9" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=9">Finance transformation and business partnering9</a> Finance transformation and business partnering9<a title="CIMA013 page 41" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=41">Company insight 41Smart meters: m</a> Company insight 41Smart meters: m<a title="CIMA013 page 78" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=78">78 OutsourcingA matter of timing</a> 78 OutsourcingA matter of timing<a title="CIMA013 page 26" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=26">26 Staff turnoverHow does employee t</a> 26 Staff turnoverHow does employee t<a title="CIMA013 page 40" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=40">40 Company insightRegulate yourene</a> 40 Company insightRegulate yourene<a title="CIMA013 page 2" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=2"> </a> <a title="CIMA013 page 25" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=25">Management textbooks have long held theview that</a> Management textbooks have long held theview that<a title="CIMA013 page 60" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=60">60 Cash managementVolatile </a> 60 Cash managementVolatile <a title="CIMA013 page 36" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=36">36 CFOs and human capitalMastermin</a> 36 CFOs and human capitalMastermin<a title="CIMA013 page 79" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=79">Outsourcing 79</a> Outsourcing 79<a title="CIMA013 page 7" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=7">VitalHsteatds </a> VitalHsteatds <a title="CIMA013 page 83" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=83">Free Your Processes from Organizational Barriers.</a> Free Your Processes from Organizational Barriers.<a title="CIMA013 page 71" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=71">Company insight 71Worth the risk</a> Company insight 71Worth the risk<a title="CIMA013 page 46" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=46">46 Talent managementAn</a> 46 Talent managementAn<a title="CIMA013 page 51" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=51">Luke Savage is at the heart of a complexweb. As </a> Luke Savage is at the heart of a complexweb. As <a title="CIMA013 page 45" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=45">what that huge and diverse focus group thinksof </a> what that huge and diverse focus group thinksof <a title="CIMA013 page 34" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=34">before a meeting, for ﬁve minutes in acab, or 30</a> before a meeting, for ﬁve minutes in acab, or 30<a title="CIMA013 page 24" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=24">24 Staff turnoverBreath of fresh </a> 24 Staff turnoverBreath of fresh <a title="CIMA013 page 22" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=22"></a> <a title="CIMA013 page 66" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=66">66 RiskMutualstrength </a> 66 RiskMutualstrength <a title="CIMA013 page 56" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=56">56 Company insightDocumenting efﬁci</a> 56 Company insightDocumenting efﬁci<a title="CIMA013 page 5" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=5">EXCELLENCE IN LEADERSHIPHuman capital3 </a> EXCELLENCE IN LEADERSHIPHuman capital3 <a title="CIMA013 page 13" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=13">Finance transformation and business partnering </a> Finance transformation and business partnering <a title="CIMA013 page 77" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=77">In the midst of one of the severesteconomic down</a> In the midst of one of the severesteconomic down<a title="CIMA013 page 43" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=43">Human capital and social media 43</a> Human capital and social media 43<a title="CIMA013 page 70" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=70"> </a> <a title="CIMA013 page 81" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=81">Next issue 81</a> Next issue 81<a title="CIMA013 page 3" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=3">Company insight3Foreword EXCELLENCE IN LEADERS</a> Company insight3Foreword EXCELLENCE IN LEADERS<a title="CIMA013 page 75" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=75">this is another part of the answer to therebalan</a> this is another part of the answer to therebalan<a title="CIMA013 page 21" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=21">receive a reimbursement of funds, with themost s</a> receive a reimbursement of funds, with themost s<a title="CIMA013 page 4" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=4">Contents EXCELLENCE IN LEADERSHIP </a> Contents EXCELLENCE IN LEADERSHIP <a title="CIMA013 page 76" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=76">76 OutsourcingThe key to o</a> 76 OutsourcingThe key to o<a title="CIMA013 page 84" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=84"> expertise innovationsustainability</a> expertise innovationsustainability<a title="CIMA013 page 8" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=8">8 Finance transformation and busin</a> 8 Finance transformation and busin<a title="CIMA013 page 42" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=42">42 Human capital and social media</a> 42 Human capital and social media<a title="CIMA013 page 49" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=49">Talent management 49</a> Talent management 49<a title="CIMA013 page 19" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=19">Finance transformation and business partnering </a> Finance transformation and business partnering <a title="CIMA013 page 67" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=67">The global recession has been a stern testfor ri</a> The global recession has been a stern testfor ri<a title="CIMA013 page 73" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=73">There has been much talk about the role thatethi</a> There has been much talk about the role thatethi<a title="CIMA013 page 50" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=50">50 TechnologyMulti-taskingAs the</a> 50 TechnologyMulti-taskingAs the<a title="CIMA013 page 48" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=48">48 Talent managementSo just gett</a> 48 Talent managementSo just gett<a title="CIMA013 page 57" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=57">Danwood customers find themselvesdealing with th</a> Danwood customers find themselvesdealing with th<a title="CIMA013 page 11" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=11">Finance transformation and business partnering </a> Finance transformation and business partnering <a title="CIMA013 page 63" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=63"> )*$'" &1A two day CPD Spring Acade</a> )*$'" &1A two day CPD Spring Acade<a title="CIMA013 page 62" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=62">62 Cash managementprint it. I th</a> 62 Cash managementprint it. I th<a title="CIMA013 page 18" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=18">18 Finance transformation and busine</a> 18 Finance transformation and busine<a title="CIMA013 page 33" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=33">take time out to walk and talk, a practiceknown </a> take time out to walk and talk, a practiceknown <a title="CIMA013 page 44" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=44">44 Human capital and social media</a> 44 Human capital and social media<a title="CIMA013 page 68" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=68">68 RiskFinance at the forefront </a> 68 RiskFinance at the forefront <a title="CIMA013 page 82" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=82"> 82 HeadDirectoryCIMA would like to th</a> 82 HeadDirectoryCIMA would like to th<a title="CIMA013 page 20" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=20">20 Company insightSwitched on toen</a> 20 Company insightSwitched on toen<a title="CIMA013 page 30" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=30">30 Investing in staff</a> 30 Investing in staff<a title="CIMA013 page 14" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=14">14 Finance transformation and busine</a> 14 Finance transformation and busine<a title="CIMA013 page 52" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=52">52 TechnologyFrom micro-technolog</a> 52 TechnologyFrom micro-technolog<a title="CIMA013 page 32" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=32">32 Investing in staffThink on th</a> 32 Investing in staffThink on th<a title="CIMA013 page 65" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=65">Company insight 65Cash management </a> Company insight 65Cash management <a title="CIMA013 page 29" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=29">Like most organisations involved in thefinancial</a> Like most organisations involved in thefinancial<a title="CIMA013 page 10" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=10">10 Finance transformation and busine</a> 10 Finance transformation and busine<a title="CIMA013 page 74" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=74">74 EthicsChanging attitudes inth</a> 74 EthicsChanging attitudes inth<a title="CIMA013 page 53" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=53">Technology 53represents a commi</a> Technology 53represents a commi<a title="CIMA013 page 39" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=39">HC strategy into the business as the “peopleand </a> HC strategy into the business as the “peopleand <a title="CIMA013 page 31" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=31">an understanding that while training anddevelopm</a> an understanding that while training anddevelopm<a title="CIMA013 page 59" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=59">Company insight 59A licence to sav</a> Company insight 59A licence to sav<a title="CIMA013 page 17" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=17">Finance transformation and business partnering </a> Finance transformation and business partnering <a title="CIMA013 page 15" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=15">Finance transformation and business partnering </a> Finance transformation and business partnering <a title="CIMA013 page 6" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=6">6Head </a> 6Head <a title="CIMA013 page 72" href="http://viewer.zmags.co.uk/publication/bd72cbf8?page=72">72 EthicsCarrot and sti</a> 72 EthicsCarrot and sti