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<br /> Special report: Q&As: The top five<br /> mobility Salesforce.com; Telligent netbooks<br /> The 20<br /> MOST<br /> influential techiesof<br /> the decade<br /> December 2009 – January 2010<br /> UK £10 Europe €40 Rest of world $38 www.cbronline.com<br /> TELEHOUSE...<br /> HELPING YOU PLAN AN EASY 2010<br /> Growing data needs, increasing internet usage, stricter regulations on security and further<br /> pressure on cost cutting makes 2010 seem a difficult year. Make 2010 a smooth and<br /> successful year by partnering with Telehouse for your data centre and ICT requirements.<br /> Home to your global ICT solutions<br /> CONTACT OUR SALES TEAM: (0207) 512 0550 EMAIL: sales@uk.telehouse.net VISIT: www.telehouse.net<br /> Contents<br /> 17<br /> Cover story<br /> Rob Ho<a title="CBR December 2009 page 1" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=1"> Special report: </a> <a title="CBR December 2009 page 2" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=2"> TELEHOUSE... HELPING YOU PLAN AN EASY 2010 Growi</a> <a title="CBR December 2009 page 3" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=3"> Contents 17 Cover story Rob Howar</a> <a title="CBR December 2009 page 4" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=4"> From the Editor On the web... Keep up with the</a> <a title="CBR December 2009 page 5" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=5"> "%#!53%%6%290!'%#/5.43 4/3534!).6!,5!",%2%3/52#%3</a> <a title="CBR December 2009 page 6" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=6"> The intelligence In brief Security firm Safend</a> <a title="CBR December 2009 page 7" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=7"> </a> <a title="CBR December 2009 page 8" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=8"> The intelligence Matt G</a> <a title="CBR December 2009 page 9" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=9"> </a> <a title="CBR December 2009 page 10" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=10"> The intelligence > Project watch Project watc</a> <a title="CBR December 2009 page 11" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=11"> THINK AGAIN. A recent, independent research study</a> <a title="CBR December 2009 page 12" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=12"> People > Most influential of the decade The te</a> <a title="CBR December 2009 page 13" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=13"> People > Most influential of the decade 6 EGROIO</a> <a title="CBR December 2009 page 14" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=14"> People > Most influential of the decade 12 MATT </a> <a title="CBR December 2009 page 15" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=15"> </a> <a title="CBR December 2009 page 16" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=16"> People > Q&A Parker Harris, executive vice-pre</a> <a title="CBR December 2009 page 17" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=17"> People > Q&A Founder and CTO of Telligent and </a> <a title="CBR December 2009 page 18" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=18"> The 5th Annual Gartner Business Process Manageme</a> <a title="CBR December 2009 page 19" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=19"> Innovations > Xerox Xerox's swish `n' chips </a> <a title="CBR December 2009 page 20" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=20"> Special report > Mobility Going mobile Gone </a> <a title="CBR December 2009 page 21" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=21"> Special report > Mobility mobile phone,” he s</a> <a title="CBR December 2009 page 22" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=22"> Special report > Mobility Photograph: Lee Strana</a> <a title="CBR December 2009 page 23" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=23"> Deedgijc>In 89I"J^[9^Whj[h[Z?dij_jkj[\eh?J$ 9^h</a> <a title="CBR December 2009 page 24" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=24"> Insight > SAP The road ahead We look at SA</a> <a title="CBR December 2009 page 25" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=25"> Insight > SAP user groups. If SAP could prove</a> <a title="CBR December 2009 page 26" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=26"> Insight > SAP SAP's financial results SAP repor</a> <a title="CBR December 2009 page 27" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=27"> Insight > Thought leaders Creating budget wh</a> <a title="CBR December 2009 page 28" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=28"> Insight > Thought leaders or capital budget. </a> <a title="CBR December 2009 page 29" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=29"> Gartner Identity & Access Management Summit 2010 </a> <a title="CBR December 2009 page 30" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=30"> Aspect saved more than $2M from their global unif</a> <a title="CBR December 2009 page 31" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=31"> Market intelligence > CIO survey The `new nor</a> <a title="CBR December 2009 page 32" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=32"> Market intelligence > Online Put your money w</a> <a title="CBR December 2009 page 33" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=33"> Market intelligence > Deals Results and key d</a> <a title="CBR December 2009 page 34" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=34"> Directory The top five netbooks CBR takes a l</a> <a title="CBR December 2009 page 35" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=35"> VoIP Unified Communications Visual Communications </a> <a title="CBR December 2009 page 36" href="http://viewer.zmags.co.uk/publication/9d40a5af?page=36"> >IMAGE GENERATED FROM MESSAGES STORED IN CLIENT'S</a>