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www.commsbusiness.co.uk • February 2010<br />
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No 1 in Voice, Data & Mobile Convergence Channels – More readers, more advertisers<br />
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Sennheiser's Mark Andrews<br />
takes Comms Business<br />
through the future of<br />
DECT telephony – P24-25<br />
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In this issue:<br />
Market Report - Switchless Resellers<br />
Adding Value with Conferencing<br />
What is the Best Mobile for Business?<br />
Speaker Programme announced for<br />
Convergence Summit<br />
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D<a title="Comms Business Feb 2010 page 1" href="http://viewer.zmags.co.uk/publication/9915c62a?page=1">www.commsbusiness.co.uk • February 2010</a> www.commsbusiness.co.uk • February 2010<a title="Comms Business Feb 2010 page 2" href="http://viewer.zmags.co.uk/publication/9915c62a?page=2">"MXBZTJOTUPDLUIF/JNBOTQSPNJTFt 0WFSPGLFZQSP</a> "MXBZTJOTUPDLUIF/JNBOTQSPNJTFt 0WFSPGLFZQSP<a title="Comms Business Feb 2010 page 3" href="http://viewer.zmags.co.uk/publication/9915c62a?page=3">COMMS-FEB-2 FROM THE010:Layout 1 18/1/10 </a> COMMS-FEB-2 FROM THE010:Layout 1 18/1/10 <a title="Comms Business Feb 2010 page 4" href="http://viewer.zmags.co.uk/publication/9915c62a?page=4">04THIS MONTH14NEWS6 IP Overtaking Minu</a> 04THIS MONTH14NEWS6 IP Overtaking Minu<a title="Comms Business Feb 2010 page 5" href="http://viewer.zmags.co.uk/publication/9915c62a?page=5">%FMJWFSJOHFYDFMMFODFJO$PNNVOJDBUJPOT.BOBHFNFOUGPS</a> %FMJWFSJOHFYDFMMFODFJO$PNNVOJDBUJPOT.BOBHFNFOUGPS<a title="Comms Business Feb 2010 page 6" href="http://viewer.zmags.co.uk/publication/9915c62a?page=6">06NEWS </a> 06NEWS <a title="Comms Business Feb 2010 page 7" href="http://viewer.zmags.co.uk/publication/9915c62a?page=7">WWW.COMMSBUSINESS.CO.UK NEWS07Micro-P S</a> WWW.COMMSBUSINESS.CO.UK NEWS07Micro-P S<a title="Comms Business Feb 2010 page 8" href="http://viewer.zmags.co.uk/publication/9915c62a?page=8">08NEWSWWW.COMMSBUSINESS.CO.UKCOMMSBYTESRecor</a> 08NEWSWWW.COMMSBUSINESS.CO.UKCOMMSBYTESRecor<a title="Comms Business Feb 2010 page 9" href="http://viewer.zmags.co.uk/publication/9915c62a?page=9">WWW.COMMSBUSINESS.CO.UK NEWS09Quick of</a> WWW.COMMSBUSINESS.CO.UK NEWS09Quick of<a title="Comms Business Feb 2010 page 10" href="http://viewer.zmags.co.uk/publication/9915c62a?page=10">10NEWS </a> 10NEWS <a title="Comms Business Feb 2010 page 11" href="http://viewer.zmags.co.uk/publication/9915c62a?page=11">3Telecoms yousay Holmes?...with Nine it’s</a> 3Telecoms yousay Holmes?...with Nine it’s<a title="Comms Business Feb 2010 page 12" href="http://viewer.zmags.co.uk/publication/9915c62a?page=12">12NEWS </a> 12NEWS <a title="Comms Business Feb 2010 page 13" href="http://viewer.zmags.co.uk/publication/9915c62a?page=13">NEWS13Silver lining?As the cold weather co</a> NEWS13Silver lining?As the cold weather co<a title="Comms Business Feb 2010 page 14" href="http://viewer.zmags.co.uk/publication/9915c62a?page=14">14NEWS </a> 14NEWS <a title="Comms Business Feb 2010 page 15" href="http://viewer.zmags.co.uk/publication/9915c62a?page=15">(\[OVYPZLKKPZ[YPI\[VYZMVY</a> (\[OVYPZLKKPZ[YPI\[VYZMVY<a title="Comms Business Feb 2010 page 16" href="http://viewer.zmags.co.uk/publication/9915c62a?page=16">16NEWS </a> 16NEWS <a title="Comms Business Feb 2010 page 17" href="http://viewer.zmags.co.uk/publication/9915c62a?page=17">Last year presented a challenging environmentfor</a> Last year presented a challenging environmentfor<a title="Comms Business Feb 2010 page 18" href="http://viewer.zmags.co.uk/publication/9915c62a?page=18">18NEWS </a> 18NEWS <a title="Comms Business Feb 2010 page 19" href="http://viewer.zmags.co.uk/publication/9915c62a?page=19">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business Feb 2010 page 20" href="http://viewer.zmags.co.uk/publication/9915c62a?page=20"></a> <a title="Comms Business Feb 2010 page 21" href="http://viewer.zmags.co.uk/publication/9915c62a?page=21">NEWS21MobileCloudPBXOnRelay has became the</a> NEWS21MobileCloudPBXOnRelay has became the<a title="Comms Business Feb 2010 page 22" href="http://viewer.zmags.co.uk/publication/9915c62a?page=22">22OPINIONNext genethernetAndy Hollingworth, O</a> 22OPINIONNext genethernetAndy Hollingworth, O<a title="Comms Business Feb 2010 page 23" href="http://viewer.zmags.co.uk/publication/9915c62a?page=23">Call Management, Call Recording and CTI GroupHe</a> Call Management, Call Recording and CTI GroupHe<a title="Comms Business Feb 2010 page 24" href="http://viewer.zmags.co.uk/publication/9915c62a?page=24">24COVER STORYThe future of DSennheiser'sMark</a> 24COVER STORYThe future of DSennheiser'sMark<a title="Comms Business Feb 2010 page 25" href="http://viewer.zmags.co.uk/publication/9915c62a?page=25">COVER STORY25ECT telephonycall quality is poo</a> COVER STORY25ECT telephonycall quality is poo<a title="Comms Business Feb 2010 page 26" href="http://viewer.zmags.co.uk/publication/9915c62a?page=26">26INTERVIEWEducation,education, educationThe</a> 26INTERVIEWEducation,education, educationThe<a title="Comms Business Feb 2010 page 27" href="http://viewer.zmags.co.uk/publication/9915c62a?page=27">Save over £1,000 per year on ISDN30ewith Spitfir</a> Save over £1,000 per year on ISDN30ewith Spitfir<a title="Comms Business Feb 2010 page 28" href="http://viewer.zmags.co.uk/publication/9915c62a?page=28">28ADDING VALUE WITH CONFERENCING APPLICATIONSA</a> 28ADDING VALUE WITH CONFERENCING APPLICATIONSA<a title="Comms Business Feb 2010 page 29" href="http://viewer.zmags.co.uk/publication/9915c62a?page=29">works fine, but as we move into the UC world then</a> works fine, but as we move into the UC world then<a title="Comms Business Feb 2010 page 30" href="http://viewer.zmags.co.uk/publication/9915c62a?page=30">30ADDING VALUE WITH CONFERENCING APPLICATIONS</a> 30ADDING VALUE WITH CONFERENCING APPLICATIONS<a title="Comms Business Feb 2010 page 31" href="http://viewer.zmags.co.uk/publication/9915c62a?page=31">-AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE</a> -AKESUREYOUGETYOURSLICEOFTHECONVERGENCECAKE<a title="Comms Business Feb 2010 page 32" href="http://viewer.zmags.co.uk/publication/9915c62a?page=32">32INTERVIEWIn the last quarter of 2009 wholes</a> 32INTERVIEWIn the last quarter of 2009 wholes<a title="Comms Business Feb 2010 page 33" href="http://viewer.zmags.co.uk/publication/9915c62a?page=33">been so successful. We have done many thingswell</a> been so successful. We have done many thingswell<a title="Comms Business Feb 2010 page 34" href="http://viewer.zmags.co.uk/publication/9915c62a?page=34">incorporatingBlackBerry® Bold™ </a> incorporatingBlackBerry® Bold™ <a title="Comms Business Feb 2010 page 35" href="http://viewer.zmags.co.uk/publication/9915c62a?page=35">WWW.MBMAGAZINE.CO.UK </a> WWW.MBMAGAZINE.CO.UK <a title="Comms Business Feb 2010 page 36" href="http://viewer.zmags.co.uk/publication/9915c62a?page=36">36MOBILE BUSINESS VIEW FROM THE TOPNew onlin</a> 36MOBILE BUSINESS VIEW FROM THE TOPNew onlin<a title="Comms Business Feb 2010 page 37" href="http://viewer.zmags.co.uk/publication/9915c62a?page=37">ONLY ATData SelectMOTOROLA MILESTONE™S</a> ONLY ATData SelectMOTOROLA MILESTONE™S<a title="Comms Business Feb 2010 page 38" href="http://viewer.zmags.co.uk/publication/9915c62a?page=38">38MOBILE BUSINESS INDUSTRY PANELQuestions&Ans</a> 38MOBILE BUSINESS INDUSTRY PANELQuestions&Ans<a title="Comms Business Feb 2010 page 39" href="http://viewer.zmags.co.uk/publication/9915c62a?page=39">WWW.MBMAGAZINE.CO.UKwers So, expect to </a> WWW.MBMAGAZINE.CO.UKwers So, expect to <a title="Comms Business Feb 2010 page 40" href="http://viewer.zmags.co.uk/publication/9915c62a?page=40">40MOBILE BUSINESS VIEW FROM THE TOPBack to basi</a> 40MOBILE BUSINESS VIEW FROM THE TOPBack to basi<a title="Comms Business Feb 2010 page 41" href="http://viewer.zmags.co.uk/publication/9915c62a?page=41">Billing4 ,& $(" , && + $&&$(",)&.-$)(4 ." </a> Billing4 ,& $(" , && + $&&$(",)&.-$)(4 ." <a title="Comms Business Feb 2010 page 42" href="http://viewer.zmags.co.uk/publication/9915c62a?page=42">42MOBILE BUSINESS - HOW TO SELLBest for busine</a> 42MOBILE BUSINESS - HOW TO SELLBest for busine<a title="Comms Business Feb 2010 page 43" href="http://viewer.zmags.co.uk/publication/9915c62a?page=43">business user well. “iPhone will be a prominentd</a> business user well. “iPhone will be a prominentd<a title="Comms Business Feb 2010 page 44" href="http://viewer.zmags.co.uk/publication/9915c62a?page=44">44MOBILE BUSINESS COMPANY TALKS</a> 44MOBILE BUSINESS COMPANY TALKS<a title="Comms Business Feb 2010 page 45" href="http://viewer.zmags.co.uk/publication/9915c62a?page=45">sales@servassure.co.uk </a> sales@servassure.co.uk <a title="Comms Business Feb 2010 page 46" href="http://viewer.zmags.co.uk/publication/9915c62a?page=46">46MOBILE BUSINESS - HANDSETSThe Nexus Conne</a> 46MOBILE BUSINESS - HANDSETSThe Nexus Conne<a title="Comms Business Feb 2010 page 47" href="http://viewer.zmags.co.uk/publication/9915c62a?page=47">The Super Hero of VoIPPurple Networx boasts its </a> The Super Hero of VoIPPurple Networx boasts its <a title="Comms Business Feb 2010 page 48" href="http://viewer.zmags.co.uk/publication/9915c62a?page=48">48MOBILE BUSINESS ACCESSORIESDexim Dual Dock</a> 48MOBILE BUSINESS ACCESSORIESDexim Dual Dock<a title="Comms Business Feb 2010 page 49" href="http://viewer.zmags.co.uk/publication/9915c62a?page=49">See us onStand 26a he Conve genceSumm No </a> See us onStand 26a he Conve genceSumm No <a title="Comms Business Feb 2010 page 50" href="http://viewer.zmags.co.uk/publication/9915c62a?page=50">50INTERVIEWAccountantsembrace UCA NextiraOne</a> 50INTERVIEWAccountantsembrace UCA NextiraOne<a title="Comms Business Feb 2010 page 51" href="http://viewer.zmags.co.uk/publication/9915c62a?page=51">Grab a grand...Earn £1000* wit</a> Grab a grand...Earn £1000* wit<a title="Comms Business Feb 2010 page 52" href="http://viewer.zmags.co.uk/publication/9915c62a?page=52">52CONVERGENCE SUMMIT MANCHESTERCommitted to con</a> 52CONVERGENCE SUMMIT MANCHESTERCommitted to con<a title="Comms Business Feb 2010 page 53" href="http://viewer.zmags.co.uk/publication/9915c62a?page=53">CONVERGENCE SUMMIT53Time Title </a> CONVERGENCE SUMMIT53Time Title <a title="Comms Business Feb 2010 page 54" href="http://viewer.zmags.co.uk/publication/9915c62a?page=54">54CONVERGENCE SUMMIT MANCHESTERHosted Shoot</a> 54CONVERGENCE SUMMIT MANCHESTERHosted Shoot<a title="Comms Business Feb 2010 page 55" href="http://viewer.zmags.co.uk/publication/9915c62a?page=55">LOOKING to sell...Whatever y</a> LOOKING to sell...Whatever y<a title="Comms Business Feb 2010 page 56" href="http://viewer.zmags.co.uk/publication/9915c62a?page=56">56CONVERGENCE SUMMIT MANCHESTERWhite Label M</a> 56CONVERGENCE SUMMIT MANCHESTERWhite Label M<a title="Comms Business Feb 2010 page 57" href="http://viewer.zmags.co.uk/publication/9915c62a?page=57">netplan print ad.pdf 1 </a> netplan print ad.pdf 1 <a title="Comms Business Feb 2010 page 58" href="http://viewer.zmags.co.uk/publication/9915c62a?page=58">58MARKET REPORT - SWITCHLESS RESELLERSChanging</a> 58MARKET REPORT - SWITCHLESS RESELLERSChanging<a title="Comms Business Feb 2010 page 59" href="http://viewer.zmags.co.uk/publication/9915c62a?page=59">Broaden Your PortfolioEasily AND ReliablyVisi</a> Broaden Your PortfolioEasily AND ReliablyVisi<a title="Comms Business Feb 2010 page 60" href="http://viewer.zmags.co.uk/publication/9915c62a?page=60">60MARKET REPORT - SWITCHLESS RESELLERS</a> 60MARKET REPORT - SWITCHLESS RESELLERS<a title="Comms Business Feb 2010 page 61" href="http://viewer.zmags.co.uk/publication/9915c62a?page=61">Whatever your business needs, talk to us about ou</a> Whatever your business needs, talk to us about ou<a title="Comms Business Feb 2010 page 62" href="http://viewer.zmags.co.uk/publication/9915c62a?page=62">62MARKET REPORT - SWITCHLESS RESELLERS</a> 62MARKET REPORT - SWITCHLESS RESELLERS<a title="Comms Business Feb 2010 page 63" href="http://viewer.zmags.co.uk/publication/9915c62a?page=63">Agent Headsets 500 - 800Now available with </a> Agent Headsets 500 - 800Now available with <a title="Comms Business Feb 2010 page 64" href="http://viewer.zmags.co.uk/publication/9915c62a?page=64">64ADVERTORIALListenUp!Brian Spencer, Presiden</a> 64ADVERTORIALListenUp!Brian Spencer, Presiden<a title="Comms Business Feb 2010 page 65" href="http://viewer.zmags.co.uk/publication/9915c62a?page=65">Strategic PartnershipsOAISYS is strategically pa</a> Strategic PartnershipsOAISYS is strategically pa<a title="Comms Business Feb 2010 page 66" href="http://viewer.zmags.co.uk/publication/9915c62a?page=66">66OPINIONMaking mobile easyMobile working v</a> 66OPINIONMaking mobile easyMobile working v<a title="Comms Business Feb 2010 page 67" href="http://viewer.zmags.co.uk/publication/9915c62a?page=67">without SALESMATCH… you’re just another CV</a> without SALESMATCH… you’re just another CV<a title="Comms Business Feb 2010 page 68" href="http://viewer.zmags.co.uk/publication/9915c62a?page=68">68OPINIONTaking SaaS intocommunicationsD</a> 68OPINIONTaking SaaS intocommunicationsD<a title="Comms Business Feb 2010 page 69" href="http://viewer.zmags.co.uk/publication/9915c62a?page=69">NEW!?It’s got everybody talking!The Ko</a> NEW!?It’s got everybody talking!The Ko<a title="Comms Business Feb 2010 page 70" href="http://viewer.zmags.co.uk/publication/9915c62a?page=70">70INTERVIEWMoving withthe timesCoventry head</a> 70INTERVIEWMoving withthe timesCoventry head<a title="Comms Business Feb 2010 page 71" href="http://viewer.zmags.co.uk/publication/9915c62a?page=71">Your next Adcould die frompoor circulation...</a> Your next Adcould die frompoor circulation...<a title="Comms Business Feb 2010 page 72" href="http://viewer.zmags.co.uk/publication/9915c62a?page=72">72EXPERT WITNESExpertwitness </a> 72EXPERT WITNESExpertwitness <a title="Comms Business Feb 2010 page 73" href="http://viewer.zmags.co.uk/publication/9915c62a?page=73">The Comms Business Grand PrixSPONSORED BY</a> The Comms Business Grand PrixSPONSORED BY<a title="Comms Business Feb 2010 page 74" href="http://viewer.zmags.co.uk/publication/9915c62a?page=74">74FROM THE TRENCHESPhoneutilitiesChris Earl, </a> 74FROM THE TRENCHESPhoneutilitiesChris Earl, <a title="Comms Business Feb 2010 page 75" href="http://viewer.zmags.co.uk/publication/9915c62a?page=75">2010 Comms Business Awards3 June 2010, The Lanc</a> 2010 Comms Business Awards3 June 2010, The Lanc<a title="Comms Business Feb 2010 page 76" href="http://viewer.zmags.co.uk/publication/9915c62a?page=76">76DIRECTORY </a> 76DIRECTORY <a title="Comms Business Feb 2010 page 77" href="http://viewer.zmags.co.uk/publication/9915c62a?page=77">01892 538348  WWW.CBMAGAZINE.CO.UK </a> 01892 538348  WWW.CBMAGAZINE.CO.UK <a title="Comms Business Feb 2010 page 78" href="http://viewer.zmags.co.uk/publication/9915c62a?page=78">7862ND INTERVIEWComms Business Magazine Prof</a> 7862ND INTERVIEWComms Business Magazine Prof<a title="Comms Business Feb 2010 page 79" href="http://viewer.zmags.co.uk/publication/9915c62a?page=79">The leading UK events for the Voice, Mobi</a> The leading UK events for the Voice, Mobi<a title="Comms Business Feb 2010 page 80" href="http://viewer.zmags.co.uk/publication/9915c62a?page=80"></a> <a title="Comms Business Feb 2010 page 81" href="http://viewer.zmags.co.uk/publication/9915c62a?page=81">Bringyourmagazinesandmarketingliteraturetolife……</a> Bringyourmagazinesandmarketingliteraturetolife……