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&lt;br /&gt; SEARCH &amp;&lt;br /&gt; PERFORMANCE&lt;br /&gt; MARKETING&lt;br /&gt; July 2011 an internet retailing special report&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; sponsored by:&lt;br /&gt; 2 INTRODUCTION&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; 24&lt;br /&gt; &lt;br /&gt; Editors' comment&lt;br /&gt; Welcome to the latest in our series of Internet Retailing&lt;br /&gt; supplements. This time around we're looking at search and&lt;br /&gt; performance marketing, and asking just what online and&lt;br /&gt; cross-channel retailers need to do to get themselves found in&lt;br /&gt; an evermore complex and competitive retail market.&lt;br /&gt; The possibilities open to online marketers have changed&lt;br /&gt; enormously as internet retailing has become e<a title="Internet retailing july 2011supp page 1" href="http://viewer.zmags.co.uk/publication/8c63a278?page=1">SEARCH &amp;PERFORMANCEMARKETINGJuly 2011 </a> SEARCH &amp;PERFORMANCEMARKETINGJuly 2011 <a title="Internet retailing july 2011supp page 2" href="http://viewer.zmags.co.uk/publication/8c63a278?page=2">2 INTRODUCTION24Editors' commentWelcom</a> 2 INTRODUCTION24Editors' commentWelcom<a title="Internet retailing july 2011supp page 3" href="http://viewer.zmags.co.uk/publication/8c63a278?page=3">CONTENTS 320</a> CONTENTS 320<a title="Internet retailing july 2011supp page 4" href="http://viewer.zmags.co.uk/publication/8c63a278?page=4">4 EXPERT OPINIONWHAT NEW OPPORTUNITIES H</a> 4 EXPERT OPINIONWHAT NEW OPPORTUNITIES H<a title="Internet retailing july 2011supp page 5" href="http://viewer.zmags.co.uk/publication/8c63a278?page=5">EXPERT OPINION 5VELOPMENTS IN MOBILE AND</a> EXPERT OPINION 5VELOPMENTS IN MOBILE AND<a title="Internet retailing july 2011supp page 6" href="http://viewer.zmags.co.uk/publication/8c63a278?page=6">06 SPONSOR CASE STUDY10 COMMON MI</a> 06 SPONSOR CASE STUDY10 COMMON MI<a title="Internet retailing july 2011supp page 7" href="http://viewer.zmags.co.uk/publication/8c63a278?page=7">SPONSOR CASE STUDY 074. HAVING POO</a> SPONSOR CASE STUDY 074. HAVING POO<a title="Internet retailing july 2011supp page 8" href="http://viewer.zmags.co.uk/publication/8c63a278?page=8">08 WEB INTERFACEIT'S ALL ABOUTTHE JO</a> 08 WEB INTERFACEIT'S ALL ABOUTTHE JO<a title="Internet retailing july 2011supp page 9" href="http://viewer.zmags.co.uk/publication/8c63a278?page=9">WEB INTERFACE 09gets worse because </a> WEB INTERFACE 09gets worse because <a title="Internet retailing july 2011supp page 10" href="http://viewer.zmags.co.uk/publication/8c63a278?page=10"></a> <a title="Internet retailing july 2011supp page 11" href="http://viewer.zmags.co.uk/publication/8c63a278?page=11">WEB INTERFACE 11WHATTHEpoint in doing </a> WEB INTERFACE 11WHATTHEpoint in doing <a title="Internet retailing july 2011supp page 12" href="http://viewer.zmags.co.uk/publication/8c63a278?page=12">12 MERCHANDISINGMAKE ITPERSONALWI</a> 12 MERCHANDISINGMAKE ITPERSONALWI<a title="Internet retailing july 2011supp page 13" href="http://viewer.zmags.co.uk/publication/8c63a278?page=13">MERCHANDISING 13WHATTHE&ldquo;Consumers now </a> MERCHANDISING 13WHATTHE&ldquo;Consumers now <a title="Internet retailing july 2011supp page 14" href="http://viewer.zmags.co.uk/publication/8c63a278?page=14"></a> <a title="Internet retailing july 2011supp page 15" href="http://viewer.zmags.co.uk/publication/8c63a278?page=15">MERCHANDISING 15are around six time</a> MERCHANDISING 15are around six time<a title="Internet retailing july 2011supp page 16" href="http://viewer.zmags.co.uk/publication/8c63a278?page=16">16 CROSS-CHANNEL EXPERIENCECONSU</a> 16 CROSS-CHANNEL EXPERIENCECONSU<a title="Internet retailing july 2011supp page 17" href="http://viewer.zmags.co.uk/publication/8c63a278?page=17">CROSS-CHANNEL EXPERIENCE 17WHATTHEMan</a> CROSS-CHANNEL EXPERIENCE 17WHATTHEMan<a title="Internet retailing july 2011supp page 18" href="http://viewer.zmags.co.uk/publication/8c63a278?page=18">EHDXW\EUDQG ,6S\LQFUHDVHG :DWHUVWRQH&#1163;VLQF</a> EHDXW\EUDQG ,6S\LQFUHDVHG :DWHUVWRQH&#1163;VLQF<a title="Internet retailing july 2011supp page 19" href="http://viewer.zmags.co.uk/publication/8c63a278?page=19">CROSS-CHANNEL EXPERIENCE 19COLUMBIA SPOR</a> CROSS-CHANNEL EXPERIENCE 19COLUMBIA SPOR<a title="Internet retailing july 2011supp page 20" href="http://viewer.zmags.co.uk/publication/8c63a278?page=20">20 LOGISTICSMAKE MARKETING </a> 20 LOGISTICSMAKE MARKETING <a title="Internet retailing july 2011supp page 21" href="http://viewer.zmags.co.uk/publication/8c63a278?page=21">LOGISTICS 21WHATTHEgoing to take someo</a> LOGISTICS 21WHATTHEgoing to take someo<a title="Internet retailing july 2011supp page 22" href="http://viewer.zmags.co.uk/publication/8c63a278?page=22">Sign up to The UK's BIGGEST event for online &amp; mu</a> Sign up to The UK's BIGGEST event for online &amp; mu<a title="Internet retailing july 2011supp page 23" href="http://viewer.zmags.co.uk/publication/8c63a278?page=23">LOGISTICS 23 Moving beyond Faceb</a> LOGISTICS 23 Moving beyond Faceb<a title="Internet retailing july 2011supp page 24" href="http://viewer.zmags.co.uk/publication/8c63a278?page=24">24 STRATEGYHOW TO G</a> 24 STRATEGYHOW TO G<a title="Internet retailing july 2011supp page 25" href="http://viewer.zmags.co.uk/publication/8c63a278?page=25">STRATEGY 25TODAY</a> STRATEGY 25TODAY<a title="Internet retailing july 2011supp page 26" href="http://viewer.zmags.co.uk/publication/8c63a278?page=26">26 STRATEGYWHATTHEbe expected for ever</a> 26 STRATEGYWHATTHEbe expected for ever<a title="Internet retailing july 2011supp page 27" href="http://viewer.zmags.co.uk/publication/8c63a278?page=27">CASE STUDY 27THE PRISMASTAR PRODUCT SELEC</a> CASE STUDY 27THE PRISMASTAR PRODUCT SELEC<a title="Internet retailing july 2011supp page 28" href="http://viewer.zmags.co.uk/publication/8c63a278?page=28">28 CUSTOMER ENGAGEMENTSEARCHING </a> 28 CUSTOMER ENGAGEMENTSEARCHING <a title="Internet retailing july 2011supp page 29" href="http://viewer.zmags.co.uk/publication/8c63a278?page=29">CUSTOMER ENGAGEMENT 29Not for the first t</a> CUSTOMER ENGAGEMENT 29Not for the first t<a title="Internet retailing july 2011supp page 30" href="http://viewer.zmags.co.uk/publication/8c63a278?page=30">30 CUSTOMER ENGAGEMENTWHATTHEsales, etc</a> 30 CUSTOMER ENGAGEMENTWHATTHEsales, etc<a title="Internet retailing july 2011supp page 31" href="http://viewer.zmags.co.uk/publication/8c63a278?page=31">CONCLUSION 31In retail, online search is a</a> CONCLUSION 31In retail, online search is a<a title="Internet retailing july 2011supp page 32" href="http://viewer.zmags.co.uk/publication/8c63a278?page=32"></a>