Comms Business April 2010

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www.commsbusiness.co.uk · April 2010 No 1 in Voice, Data & Mobile Convergence Channels – More readers, more advertisers Virtual1 Launch Ethernet Everywhere Full story– P24-25 In this issue: ISPs Adding Value Market Report: FMC Convergence Summit Manchester Review Comms Business has the HIGHEST total circulation in the Channel of 15,011 copies <a title="Comms Business April 2010 page 1" href="http://viewer.zmags.co.uk/publication/804c8239?page=1">www.commsbusiness.co.uk · April 2010No </a> www.commsbusiness.co.uk · April 2010No <a title="Comms Business April 2010 page 2" href="http://viewer.zmags.co.uk/publication/804c8239?page=2">Mix `n' Match `n' Savewith the new Diverse 7000 </a> Mix `n' Match `n' Savewith the new Diverse 7000 <a title="Comms Business April 2010 page 3" href="http://viewer.zmags.co.uk/publication/804c8239?page=3">COMMS APRIL FROM THEMADE-UP:Layout 1 18/3</a> COMMS APRIL FROM THEMADE-UP:Layout 1 18/3<a title="Comms Business April 2010 page 4" href="http://viewer.zmags.co.uk/publication/804c8239?page=4">04THIS MONTH64NEWS6 Avaya Target SMEs</a> 04THIS MONTH64NEWS6 Avaya Target SMEs<a title="Comms Business April 2010 page 5" href="http://viewer.zmags.co.uk/publication/804c8239?page=5"> </a> <a title="Comms Business April 2010 page 6" href="http://viewer.zmags.co.uk/publication/804c8239?page=6">06NEWSWWW.COMMSBUSINESS.CO.UKLeading channelm</a> 06NEWSWWW.COMMSBUSINESS.CO.UKLeading channelm<a title="Comms Business April 2010 page 7" href="http://viewer.zmags.co.uk/publication/804c8239?page=7">WWW.COMMSBUSINESS.CO.UK NEWS07PBX marke</a> WWW.COMMSBUSINESS.CO.UK NEWS07PBX marke<a title="Comms Business April 2010 page 8" href="http://viewer.zmags.co.uk/publication/804c8239?page=8">08NEWS </a> 08NEWS <a title="Comms Business April 2010 page 9" href="http://viewer.zmags.co.uk/publication/804c8239?page=9">WWW.COMMSBUSINESS.CO.UK NEWS09Comms-care </a> WWW.COMMSBUSINESS.CO.UK NEWS09Comms-care <a title="Comms Business April 2010 page 10" href="http://viewer.zmags.co.uk/publication/804c8239?page=10">10NEWS </a> 10NEWS <a title="Comms Business April 2010 page 11" href="http://viewer.zmags.co.uk/publication/804c8239?page=11">But this equipment hasnever been tested.....</a> But this equipment hasnever been tested.....<a title="Comms Business April 2010 page 12" href="http://viewer.zmags.co.uk/publication/804c8239?page=12">12NEWS </a> 12NEWS <a title="Comms Business April 2010 page 13" href="http://viewer.zmags.co.uk/publication/804c8239?page=13">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business April 2010 page 14" href="http://viewer.zmags.co.uk/publication/804c8239?page=14">14NEWS </a> 14NEWS <a title="Comms Business April 2010 page 15" href="http://viewer.zmags.co.uk/publication/804c8239?page=15">Authorised distributors for</a> Authorised distributors for<a title="Comms Business April 2010 page 16" href="http://viewer.zmags.co.uk/publication/804c8239?page=16">16NEWS </a> 16NEWS <a title="Comms Business April 2010 page 17" href="http://viewer.zmags.co.uk/publication/804c8239?page=17">FUSEDGROUP'SChannel Programme really</a> FUSEDGROUP'SChannel Programme really<a title="Comms Business April 2010 page 18" href="http://viewer.zmags.co.uk/publication/804c8239?page=18">18NEWS </a> 18NEWS <a title="Comms Business April 2010 page 19" href="http://viewer.zmags.co.uk/publication/804c8239?page=19">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business April 2010 page 20" href="http://viewer.zmags.co.uk/publication/804c8239?page=20">20ADVERTORIALtelent is a technology services c</a> 20ADVERTORIALtelent is a technology services c<a title="Comms Business April 2010 page 21" href="http://viewer.zmags.co.uk/publication/804c8239?page=21">Regain control of yourbuilding and assets withM</a> Regain control of yourbuilding and assets withM<a title="Comms Business April 2010 page 22" href="http://viewer.zmags.co.uk/publication/804c8239?page=22">22INSIGHTDon't get isolatedCarl Thomas, whole</a> 22INSIGHTDon't get isolatedCarl Thomas, whole<a title="Comms Business April 2010 page 23" href="http://viewer.zmags.co.uk/publication/804c8239?page=23">Save over £1,000 per year on ISDN30ewith Spitfir</a> Save over £1,000 per year on ISDN30ewith Spitfir<a title="Comms Business April 2010 page 24" href="http://viewer.zmags.co.uk/publication/804c8239?page=24">24ADVERTORIALConnectivityVirtual1, the Hybrid </a> 24ADVERTORIALConnectivityVirtual1, the Hybrid <a title="Comms Business April 2010 page 25" href="http://viewer.zmags.co.uk/publication/804c8239?page=25">Everywhere!that's wrong but it can be inflexible</a> Everywhere!that's wrong but it can be inflexible<a title="Comms Business April 2010 page 26" href="http://viewer.zmags.co.uk/publication/804c8239?page=26">26ADDING VALUE: ISPsAll about servicesIn the </a> 26ADDING VALUE: ISPsAll about servicesIn the <a title="Comms Business April 2010 page 27" href="http://viewer.zmags.co.uk/publication/804c8239?page=27">Being GREENcan SAVE £££Are you replacingteleco</a> Being GREENcan SAVE £££Are you replacingteleco<a title="Comms Business April 2010 page 28" href="http://viewer.zmags.co.uk/publication/804c8239?page=28">28ADDING VALUE: ISPslast two years: “Video </a> 28ADDING VALUE: ISPslast two years: “Video <a title="Comms Business April 2010 page 29" href="http://viewer.zmags.co.uk/publication/804c8239?page=29">support and network design are included in thede</a> support and network design are included in thede<a title="Comms Business April 2010 page 30" href="http://viewer.zmags.co.uk/publication/804c8239?page=30">30ADDING VALUE: ISPsFTTCZen Internet was o</a> 30ADDING VALUE: ISPsFTTCZen Internet was o<a title="Comms Business April 2010 page 31" href="http://viewer.zmags.co.uk/publication/804c8239?page=31"> </a> <a title="Comms Business April 2010 page 32" href="http://viewer.zmags.co.uk/publication/804c8239?page=32">32COMMS BUSINESS AWARDSTOUGHINGIT OUTThe </a> 32COMMS BUSINESS AWARDSTOUGHINGIT OUTThe <a title="Comms Business April 2010 page 33" href="http://viewer.zmags.co.uk/publication/804c8239?page=33">BT · LG · MITEL · NITSUKO · PANASONIC · SAMSUNG ·</a> BT · LG · MITEL · NITSUKO · PANASONIC · SAMSUNG ·<a title="Comms Business April 2010 page 34" href="http://viewer.zmags.co.uk/publication/804c8239?page=34"></a> <a title="Comms Business April 2010 page 35" href="http://viewer.zmags.co.uk/publication/804c8239?page=35">MOBILE BUSINESS NEWS35Orange signs three MVN</a> MOBILE BUSINESS NEWS35Orange signs three MVN<a title="Comms Business April 2010 page 36" href="http://viewer.zmags.co.uk/publication/804c8239?page=36">36MOBILE BUSINESS NEWSApple suesHTC Apple </a> 36MOBILE BUSINESS NEWSApple suesHTC Apple <a title="Comms Business April 2010 page 37" href="http://viewer.zmags.co.uk/publication/804c8239?page=37"> Full suite ofGoogle™ apps3.7” touchscreen di</a> Full suite ofGoogle™ apps3.7” touchscreen di<a title="Comms Business April 2010 page 38" href="http://viewer.zmags.co.uk/publication/804c8239?page=38">38MOBILE BUSINESS INDUSTRY PANELQuestions&Wha</a> 38MOBILE BUSINESS INDUSTRY PANELQuestions&Wha<a title="Comms Business April 2010 page 39" href="http://viewer.zmags.co.uk/publication/804c8239?page=39">WWW.MBMAGAZINE.CO.UKAnswers The mobile d</a> WWW.MBMAGAZINE.CO.UKAnswers The mobile d<a title="Comms Business April 2010 page 40" href="http://viewer.zmags.co.uk/publication/804c8239?page=40">40MOBILE BUSINESS VIEW FROM THE TOPJulien Parve</a> 40MOBILE BUSINESS VIEW FROM THE TOPJulien Parve<a title="Comms Business April 2010 page 41" href="http://viewer.zmags.co.uk/publication/804c8239?page=41">More technical supportdisappointments?Ne</a> More technical supportdisappointments?Ne<a title="Comms Business April 2010 page 42" href="http://viewer.zmags.co.uk/publication/804c8239?page=42">42MOBILE BUSINESS – HOW TO SELLKeep on moving…</a> 42MOBILE BUSINESS – HOW TO SELLKeep on moving…<a title="Comms Business April 2010 page 43" href="http://viewer.zmags.co.uk/publication/804c8239?page=43">Bob Sweetlove, business manager at HSC Th</a> Bob Sweetlove, business manager at HSC Th<a title="Comms Business April 2010 page 44" href="http://viewer.zmags.co.uk/publication/804c8239?page=44">Finding new business is a challenge for distribut</a> Finding new business is a challenge for distribut<a title="Comms Business April 2010 page 45" href="http://viewer.zmags.co.uk/publication/804c8239?page=45">Join UpJoin Upand meetand meetthetheExperts</a> Join UpJoin Upand meetand meetthetheExperts<a title="Comms Business April 2010 page 46" href="http://viewer.zmags.co.uk/publication/804c8239?page=46">46MOBILE BUSINESS HANDSETSRiding the WaveThi</a> 46MOBILE BUSINESS HANDSETSRiding the WaveThi<a title="Comms Business April 2010 page 47" href="http://viewer.zmags.co.uk/publication/804c8239?page=47">Enhance your business withlandline & mobilefrom</a> Enhance your business withlandline & mobilefrom<a title="Comms Business April 2010 page 48" href="http://viewer.zmags.co.uk/publication/804c8239?page=48">48MOBILE BUSINESS ACCESSORIESiS</a> 48MOBILE BUSINESS ACCESSORIESiS<a title="Comms Business April 2010 page 49" href="http://viewer.zmags.co.uk/publication/804c8239?page=49">Call Management, Call Recording and CTI GroupHe</a> Call Management, Call Recording and CTI GroupHe<a title="Comms Business April 2010 page 50" href="http://viewer.zmags.co.uk/publication/804c8239?page=50">50CONVERGENCE SUMMIT NORTHDoor</a> 50CONVERGENCE SUMMIT NORTHDoor<a title="Comms Business April 2010 page 51" href="http://viewer.zmags.co.uk/publication/804c8239?page=51">they were going to differentiate themselves in20</a> they were going to differentiate themselves in20<a title="Comms Business April 2010 page 52" href="http://viewer.zmags.co.uk/publication/804c8239?page=52">52CONVERGENCE SUMMIT NORTH“There'</a> 52CONVERGENCE SUMMIT NORTH“There'<a title="Comms Business April 2010 page 53" href="http://viewer.zmags.co.uk/publication/804c8239?page=53">show has been really good opportunity for us tos</a> show has been really good opportunity for us tos<a title="Comms Business April 2010 page 54" href="http://viewer.zmags.co.uk/publication/804c8239?page=54">54EXPERT WITNESExpertwitnessAdria</a> 54EXPERT WITNESExpertwitnessAdria<a title="Comms Business April 2010 page 55" href="http://viewer.zmags.co.uk/publication/804c8239?page=55">Take a Purple Networx Chill PillPurple Networx</a> Take a Purple Networx Chill PillPurple Networx<a title="Comms Business April 2010 page 56" href="http://viewer.zmags.co.uk/publication/804c8239?page=56">56MARKET REPORTFixed mobileconvergenceComms B</a> 56MARKET REPORTFixed mobileconvergenceComms B<a title="Comms Business April 2010 page 57" href="http://viewer.zmags.co.uk/publication/804c8239?page=57">Hosted IP with Inclarity –The Next Step in Telec</a> Hosted IP with Inclarity –The Next Step in Telec<a title="Comms Business April 2010 page 58" href="http://viewer.zmags.co.uk/publication/804c8239?page=58">58MARKET REPORT </a> 58MARKET REPORT <a title="Comms Business April 2010 page 59" href="http://viewer.zmags.co.uk/publication/804c8239?page=59">Grab a grand...Earn £1000* wit</a> Grab a grand...Earn £1000* wit<a title="Comms Business April 2010 page 60" href="http://viewer.zmags.co.uk/publication/804c8239?page=60">60MARKET REPORTDistributor PerspectiveNiman</a> 60MARKET REPORTDistributor PerspectiveNiman<a title="Comms Business April 2010 page 61" href="http://viewer.zmags.co.uk/publication/804c8239?page=61">Billing4 ,& $(" , && + $&&$(",)&.-$)(4 ." </a> Billing4 ,& $(" , && + $&&$(",)&.-$)(4 ." <a title="Comms Business April 2010 page 62" href="http://viewer.zmags.co.uk/publication/804c8239?page=62">62FROM THE TRENCHESIntegration distribNewb</a> 62FROM THE TRENCHESIntegration distribNewb<a title="Comms Business April 2010 page 63" href="http://viewer.zmags.co.uk/publication/804c8239?page=63">"MXBZTJOTUPDLUIF/JNBOT QSPNJTFt 0WFSPGLFZQS</a> "MXBZTJOTUPDLUIF/JNBOT QSPNJTFt 0WFSPGLFZQS<a title="Comms Business April 2010 page 64" href="http://viewer.zmags.co.uk/publication/804c8239?page=64">64SECURITY ISSUESBackdoorPaul German of Sipera</a> 64SECURITY ISSUESBackdoorPaul German of Sipera<a title="Comms Business April 2010 page 65" href="http://viewer.zmags.co.uk/publication/804c8239?page=65">Voiceweb access they should also have a policy f</a> Voiceweb access they should also have a policy f<a title="Comms Business April 2010 page 66" href="http://viewer.zmags.co.uk/publication/804c8239?page=66">66OPINIONMore consolidation?Peter Orr, Sales </a> 66OPINIONMore consolidation?Peter Orr, Sales <a title="Comms Business April 2010 page 67" href="http://viewer.zmags.co.uk/publication/804c8239?page=67">Portfolio 2010out now!Clear, informative, defi</a> Portfolio 2010out now!Clear, informative, defi<a title="Comms Business April 2010 page 68" href="http://viewer.zmags.co.uk/publication/804c8239?page=68">68INTERVIEWFirst 100 daysComms Business Magaz</a> 68INTERVIEWFirst 100 daysComms Business Magaz<a title="Comms Business April 2010 page 69" href="http://viewer.zmags.co.uk/publication/804c8239?page=69"></a> <a title="Comms Business April 2010 page 70" href="http://viewer.zmags.co.uk/publication/804c8239?page=70">7062ND INTERVIEWComms Business MagazineProf</a> 7062ND INTERVIEWComms Business MagazineProf<a title="Comms Business April 2010 page 71" href="http://viewer.zmags.co.uk/publication/804c8239?page=71">The Right Choice for Call RecordingMy busines</a> The Right Choice for Call RecordingMy busines<a title="Comms Business April 2010 page 72" href="http://viewer.zmags.co.uk/publication/804c8239?page=72">72FROM THE TRENCHESMature andfully converged</a> 72FROM THE TRENCHESMature andfully converged<a title="Comms Business April 2010 page 73" href="http://viewer.zmags.co.uk/publication/804c8239?page=73">2010 Comms Business Awards3 June 2010, The Lanc</a> 2010 Comms Business Awards3 June 2010, The Lanc<a title="Comms Business April 2010 page 74" href="http://viewer.zmags.co.uk/publication/804c8239?page=74">74LEGALVictoria Barraclough, Solicitor for</a> 74LEGALVictoria Barraclough, Solicitor for<a title="Comms Business April 2010 page 75" href="http://viewer.zmags.co.uk/publication/804c8239?page=75">The Comms Business Grand PrixSPONSORED BY</a> The Comms Business Grand PrixSPONSORED BY<a title="Comms Business April 2010 page 76" href="http://viewer.zmags.co.uk/publication/804c8239?page=76">08707 60225008707 602250sales@commsoftrms.com </a> 08707 60225008707 602250sales@commsoftrms.com <a title="Comms Business April 2010 page 77" href="http://viewer.zmags.co.uk/publication/804c8239?page=77">01892 538348 WWW.CBMAGAZINE.CO.UK </a> 01892 538348 WWW.CBMAGAZINE.CO.UK <a title="Comms Business April 2010 page 78" href="http://viewer.zmags.co.uk/publication/804c8239?page=78">78FROM THE TRENCHESLong-term playCavendish o</a> 78FROM THE TRENCHESLong-term playCavendish o<a title="Comms Business April 2010 page 79" href="http://viewer.zmags.co.uk/publication/804c8239?page=79"> </a> <a title="Comms Business April 2010 page 80" href="http://viewer.zmags.co.uk/publication/804c8239?page=80"></a> <a title="Comms Business April 2010 page 81" href="http://viewer.zmags.co.uk/publication/804c8239?page=81">Bring your magazines and marketing literature to </a> Bring your magazines and marketing literature to