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<br /> INTERNET<br /> RETAILING<br /> SELLING IN THE DIGITAL AGE VOLUME 4 | ISSUE 1 | NOVEMBER 2009<br /> ALIBABA.COM:<br /> Global expansion plans<br /> FOR MORE NEWS, INSIGHT AND DISCUSSION VISIT WWW.INTERNETRETAILING.NET<br /> Site REVIEW<br /> johnlewis.com<br /> Fundamental KPIs<br /> for ecommerce<br /> GROWTH<br /> in hard times<br /> P.16 P.21 P.24<br /> <br /> INTERNET RETAILING CONTENTS<br /> EDITOR’S COMMENT FEATURES REGULARS<br /> More than one in 60 businesses has<br /> ceased trading this year,according to<br /> business advisors BDO LLP.While they<br /> predict that the rise in total business<br /> failures will end early in 2010,BDO<br /> forecasts a two-speed recovery.<br /> Unemployment and lower wage<br /> growth mean sectors such as retail will<br /><a title="Internet Retailing Nov 09 page 1" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=1"> INTERNET RETAILING SELLING IN THE DIGITAL </a> <a title="Internet Retailing Nov 09 page 2" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=2"> </a> <a title="Internet Retailing Nov 09 page 3" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=3"> INTERNET RETAILING CONTENTS EDITOR’S COMM</a> <a title="Internet Retailing Nov 09 page 4" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=4"> NEWS INTERNET RETAILING For more news, i</a> <a title="Internet Retailing Nov 09 page 5" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=5"> INTERNET RETAILING NEWS 1:1 CUSTOMER SE</a> <a title="Internet Retailing Nov 09 page 6" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=6"> INTERNET RETAILING COMMENT REFLECTIONS </a> <a title="Internet Retailing Nov 09 page 7" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=7"> </a> <a title="Internet Retailing Nov 09 page 8" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=8"> INTERVIEW INTERNET RETAILING ALIBABA: NOT JU</a> <a title="Internet Retailing Nov 09 page 9" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=9"> PROFILE OF THE ALIBABA GROUP TAOBAO Taobao laun</a> <a title="Internet Retailing Nov 09 page 10" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=10"> INTERVIEW INTERNET RETAILING ALIPAY In 200</a> <a title="Internet Retailing Nov 09 page 11" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=11"> FUTURE OF ONLINE SOURCING According to Wei,online</a> <a title="Internet Retailing Nov 09 page 12" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=12"> INSPIRATION INDEX INTERNET RETAILI</a> <a title="Internet Retailing Nov 09 page 13" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=13"> THE ‘TOP 15’ FOR DIMENSION FIVE MARKETING Rank </a> <a title="Internet Retailing Nov 09 page 14" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=14"> </a> <a title="Internet Retailing Nov 09 page 15" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=15"> We didn’t want to accept this view of the worl</a> <a title="Internet Retailing Nov 09 page 16" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=16"> SITE REVIEW INTERNET RETAILING JOHN LEWI</a> <a title="Internet Retailing Nov 09 page 17" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=17"> Copyright European Community,2009 INTERNET RETAIL</a> <a title="Internet Retailing Nov 09 page 18" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=18"> DASHBOARD INTERNET RETAILING SHOPPERS PLA</a> <a title="Internet Retailing Nov 09 page 19" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=19"> INTERNET RETAILING DASHBOARD What the particip</a> <a title="Internet Retailing Nov 09 page 20" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=20"> </a> <a title="Internet Retailing Nov 09 page 21" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=21"> STRATEGY GROWTH ECOMMERCE </a> <a title="Internet Retailing Nov 09 page 22" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=22"> </a> <a title="Internet Retailing Nov 09 page 23" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=23"> Hierarchical – from the CEO to the coal face,all</a> <a title="Internet Retailing Nov 09 page 24" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=24"> GROWTH MARKETING CHANGING C BEH VALUE & </a> <a title="Internet Retailing Nov 09 page 25" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=25"> save,and looking forward this situation remains v</a> <a title="Internet Retailing Nov 09 page 26" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=26"> </a> <a title="Internet Retailing Nov 09 page 27" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=27"> Voucher codes have become accepted across all</a> <a title="Internet Retailing Nov 09 page 28" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=28"> </a> <a title="Internet Retailing Nov 09 page 29" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=29"> TOTAL INTERNET card payments may have risen five-</a> <a title="Internet Retailing Nov 09 page 30" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=30"> </a> <a title="Internet Retailing Nov 09 page 31" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=31"> OPERATIONS GROWTH 50% had a credit</a> <a title="Internet Retailing Nov 09 page 32" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=32"> IT GROWTH BUYING INTO</a> <a title="Internet Retailing Nov 09 page 33" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=33"> retailers embrace web 2.0 interactivity. Users lo</a> <a title="Internet Retailing Nov 09 page 34" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=34"> GROWTH LOGISTICS INVENTORY VISIB</a> <a title="Internet Retailing Nov 09 page 35" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=35"> the ability to attract people who may be drawn to</a> <a title="Internet Retailing Nov 09 page 36" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=36"> INSIGHT INTERNET RETAILING Insight from a</a> <a title="Internet Retailing Nov 09 page 37" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=37"> INTERNET RETAILING INSIGHT nd the world G</a> <a title="Internet Retailing Nov 09 page 38" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=38"> THE MOBILE PAGE AS </a> <a title="Internet Retailing Nov 09 page 39" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=39"> </a> <a title="Internet Retailing Nov 09 page 40" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=40"> guide to: hosting</a> <a title="Internet Retailing Nov 09 page 41" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=41"> guide to: digital agencies IF YO</a> <a title="Internet Retailing Nov 09 page 42" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=42"> ecommerce platforms</a> <a title="Internet Retailing Nov 09 page 43" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=43"> guide to: payments & fraud IF Y</a> <a title="Internet Retailing Nov 09 page 44" href="http://viewer.zmags.co.uk/publication/7f3aa968?page=44"> </a>