<br />
ISSUE ONE 2011<br />
MRO GLOBAL<br />
www.aviationnews-online.com<br />
www.teamsai.com<br />
TeamSAI provides consulting and technical services to aviation industry clients including<br />
airlines, MRO's, corporate/fractional operators, OEM's, airport authorities, and investment<br />
banks around the world with a focus on strategy, operations improvement, cost reduction,<br />
safety, certification, and supply chain.<br />
CONTENTS<br />
4 THE MRO MARKET IN 2011<br />
A review of the past 12 months in the MRO market and a look at what's ahead for 2012<br />
16 Who combines the data?<br />
Amalgamating two or more data systems is a costly and time consuming affair Swiss Aviation Software has the solution<br />
22 More MRO for<a title="MRO Global Issue 1 page 1" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=1"> ISSUE ONE </a>
<a title="MRO Global Issue 1 page 2" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=2"> www.teamsai.com</a>
<a title="MRO Global Issue 1 page 3" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=3"> TeamSAI provides consulting and technical service</a>
<a title="MRO Global Issue 1 page 4" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=4"> CONTENTS 4 THE MRO MARKET IN 2011 </a>
<a title="MRO Global Issue 1 page 5" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=5"> </a>
<a title="MRO Global Issue 1 page 6" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=6"> MRO GUIDE MAINTENANCE REPAIR AND OVERHAUL airli</a>
<a title="MRO Global Issue 1 page 7" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=7"> o3UHYLRXVO\DQ052ZDV MXGJHGRQWKHVHUYLFHLW SURYLGHG</a>
<a title="MRO Global Issue 1 page 8" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=8"> MRO GUIDE The global business cycle has a stro</a>
<a title="MRO Global Issue 1 page 9" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=9"> PE firms are going to be buying into a business fo</a>
<a title="MRO Global Issue 1 page 10" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=10"> MRO GUIDE the next ten years. The airlin</a>
<a title="MRO Global Issue 1 page 11" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=11"> Source: TeamSAI Consulting 20000 18000 1600</a>
<a title="MRO Global Issue 1 page 12" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=12"> MRO GUIDE Source: TeamSAI Consulting </a>
<a title="MRO Global Issue 1 page 13" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=13"> the height of excellence since 1967 For over fo</a>
<a title="MRO Global Issue 1 page 14" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=14"> MRO GUIDE The bottom line for the MRO sector </a>
<a title="MRO Global Issue 1 page 15" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=15"> MRO GUIDE Comparison of popular Narrowbody an</a>
<a title="MRO Global Issue 1 page 16" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=16"> MRO GUIDE At this point, the question needs to</a>
<a title="MRO Global Issue 1 page 17" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=17"> Knowledge KPMG is a leading provider of cross</a>
<a title="MRO Global Issue 1 page 18" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=18"> DATA SYSTEMS Who combines the data? Amalgam</a>
<a title="MRO Global Issue 1 page 19" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=19"> DATA SYSTEMS </a>
<a title="MRO Global Issue 1 page 20" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=20"> DATA SYSTEMS in time and money only, Schäuffel</a>
<a title="MRO Global Issue 1 page 21" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=21"> additional services, such as systems for point so</a>
<a title="MRO Global Issue 1 page 22" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=22"> DATA SYSTEMS o:HKDYHJURZQRYHUWKHSDVW FRXSOHRI\H</a>
<a title="MRO Global Issue 1 page 23" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=23"> DATA SYSTEMS Swiss Aviation Software and its Amo</a>
<a title="MRO Global Issue 1 page 24" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=24"> ENGINES More MRO for your money MRO Global</a>
<a title="MRO Global Issue 1 page 25" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=25"> America and Europe by 2020. This is driven not ju</a>
<a title="MRO Global Issue 1 page 26" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=26"> ENGINES own engine models, especially the Tren</a>
<a title="MRO Global Issue 1 page 27" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=27"> www.airlineeconomics.co Airline Economics: MRO Gl</a>
<a title="MRO Global Issue 1 page 28" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=28"> ENGINES CFM56-7B engine support CFM Internat</a>
<a title="MRO Global Issue 1 page 29" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=29"> ENGINES o,WVKLJKWHFK&DWLDDLGHG GHVLJQUHVXOWHGLQ</a>
<a title="MRO Global Issue 1 page 30" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=30"> ENGINES Rolls Royce </a>
<a title="MRO Global Issue 1 page 31" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=31"> o5ROOV5R\FHKDVEHHQSUROLILF LQLWVDIWHUPDUNHWDJUHHP</a>
<a title="MRO Global Issue 1 page 32" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=32"> ENGINES A promising start Maurick Groeneveld, di</a>
<a title="MRO Global Issue 1 page 33" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=33"> ENGINES GP7270E requires the thrust enhance- m</a>
<a title="MRO Global Issue 1 page 34" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=34"> SMOKE AND MIRRORS </a>
<a title="MRO Global Issue 1 page 35" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=35"> revenue/risk-sharing suppliers) and the independ</a>
<a title="MRO Global Issue 1 page 36" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=36"> SMOKE AND MIRRORS market, it will be gone for</a>
<a title="MRO Global Issue 1 page 37" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=37"> </a>
<a title="MRO Global Issue 1 page 38" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=38"> SMOKE AND MIRRORS </a>
<a title="MRO Global Issue 1 page 39" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=39"> SMOKE AND MIRRORS The FAA on liability concerns </a>
<a title="MRO Global Issue 1 page 40" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=40"> SMOKE AND MIRRORS regarding exclusion of liab</a>
<a title="MRO Global Issue 1 page 41" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=41"> do get big discounts from the list price. But a l</a>
<a title="MRO Global Issue 1 page 42" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=42"> SMOKE AND MIRRORS technology to turn airplane</a>
<a title="MRO Global Issue 1 page 43" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=43"> an hour, somebody will have to stump up the diffe</a>
<a title="MRO Global Issue 1 page 44" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=44"> SMOKE AND MIRRORS very first day with long-te</a>
<a title="MRO Global Issue 1 page 45" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=45"> SMOKE AND MIRRORS PMA LIMITATIONS Organisation</a>
<a title="MRO Global Issue 1 page 46" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=46"> FINANCE Solving issues with third-party maint</a>
<a title="MRO Global Issue 1 page 47" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=47"> view maintenance payments as its prop- erty or as</a>
<a title="MRO Global Issue 1 page 48" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=48"> FINANCE John Karesh</a>
<a title="MRO Global Issue 1 page 49" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=49"> AFTERMARKET More th</a>
<a title="MRO Global Issue 1 page 50" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=50"> AFTERMARKET Cath</a>
<a title="MRO Global Issue 1 page 51" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=51"> </a>
<a title="MRO Global Issue 1 page 52" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=52"> THE PARTS MARKET </a>
<a title="MRO Global Issue 1 page 53" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=53"> THE PARTS MARKET </a>
<a title="MRO Global Issue 1 page 54" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=54"> THE PARTS MARKET </a>
<a title="MRO Global Issue 1 page 55" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=55"> THE PARTS MARKET Kellstrom Industries Kellstro</a>
<a title="MRO Global Issue 1 page 56" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=56"> AMERICAS M id-term growth i</a>
<a title="MRO Global Issue 1 page 57" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=57"> AMERICAS MRO line industry. When you loo</a>
<a title="MRO Global Issue 1 page 58" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=58"> AMERICAS CHRIS </a>
<a title="MRO Global Issue 1 page 59" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=59"> those on Continental’s international fleet. The</a>
<a title="MRO Global Issue 1 page 60" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=60"> AMERICAS AAR AAR is a leading provider of pr</a>
<a title="MRO Global Issue 1 page 61" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=61"> AMERICAS Delta TechOps Delta TechOps has a u</a>
<a title="MRO Global Issue 1 page 62" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=62"> AMERICAS Aveos/ Aeroman Aveos has been carrying</a>
<a title="MRO Global Issue 1 page 63" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=63"> PEMCO Pemco specialises in airframe heavy m</a>
<a title="MRO Global Issue 1 page 64" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=64"> AMERICAS MRO Directory: Americas HEAVY MAINTEN</a>
<a title="MRO Global Issue 1 page 65" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=65"> AMERICAS HEAVY MAINTENANCE DIRECTORY - A</a>
<a title="MRO Global Issue 1 page 66" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=66"> AMERICAS HEAVY MAINTENANCE DIRECTORY - AMERICAS</a>
<a title="MRO Global Issue 1 page 67" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=67"> AMERICAS HEAVY MAINTENANCE DIRECTORY - AMERICA</a>
<a title="MRO Global Issue 1 page 68" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=68"> MAINTENANCE A320-FAMILY MAINTENANCE: Airline E</a>
<a title="MRO Global Issue 1 page 69" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=69"> MAINTENANCE The service package offered</a>
<a title="MRO Global Issue 1 page 70" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=70"> MAINTENANCE Maintenancecostperhour Some of the m</a>
<a title="MRO Global Issue 1 page 71" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=71"> MAINTENANCE Lufthansa Technik's comp</a>
<a title="MRO Global Issue 1 page 72" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=72"> MAINTENANCE eight overhaul facilities in Euro</a>
<a title="MRO Global Issue 1 page 73" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=73"> MAINTENANCE of mechanics, where previously th</a>
<a title="MRO Global Issue 1 page 74" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=74"> MAINTENANCE with MTU Aero Engines) which </a>
<a title="MRO Global Issue 1 page 75" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=75"> ADAT services 7UDQVLWFKHFNVDQGDLUFUDIWSXVKEDFNV </a>
<a title="MRO Global Issue 1 page 76" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=76"> MAINTENANCE TIMCO's Engine Center provides</a>
<a title="MRO Global Issue 1 page 77" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=77"> very rarely increase prices. Last year, all three</a>
<a title="MRO Global Issue 1 page 78" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=78"> MAINTENANCE 9. AFI-KLM E&M AFI KLM E&M provid</a>
<a title="MRO Global Issue 1 page 79" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=79"> </a>
<a title="MRO Global Issue 1 page 80" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=80"> EUROPE EUROPE MRO E uropean airlin</a>
<a title="MRO Global Issue 1 page 81" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=81"> EUROPE As one would expect, the MRO busi-</a>
<a title="MRO Global Issue 1 page 82" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=82"> EUROPE EUROPE'S FLEET FORECASTS 9,000 8,000 7</a>
<a title="MRO Global Issue 1 page 83" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=83"> EUROPE further OEM control. It was most likely</a>
<a title="MRO Global Issue 1 page 84" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=84"> EUROPE Monarch Aircraft Engineering Based in</a>
<a title="MRO Global Issue 1 page 85" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=85"> o0RQDUFK$LUFUDIW(QJLQHHULQJ LVDQDLUOLQH052DQGDVVX</a>
<a title="MRO Global Issue 1 page 86" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=86"> EUROPE Lufthansa Technik Lufthansa Technik i</a>
<a title="MRO Global Issue 1 page 87" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=87"> EUROPE MTU Maintenance MTU Maintenance provi</a>
<a title="MRO Global Issue 1 page 88" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=88"> EUROPE </a>
<a title="MRO Global Issue 1 page 89" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=89"> Sabena Technics AIRCRAFT SERVICED Airbus A300 B2</a>
<a title="MRO Global Issue 1 page 90" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=90"> EUROPE AFI-KLM </a>
<a title="MRO Global Issue 1 page 91" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=91"> EUROPE Turkish Technic Turkish Technic is th</a>
<a title="MRO Global Issue 1 page 92" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=92"> EUROPE MRO Directory: Europe HEAVY MAINTENANCE</a>
<a title="MRO Global Issue 1 page 93" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=93"> EUROPE HEAVY MAINTENANCE DIRECTORY - EUR</a>
<a title="MRO Global Issue 1 page 94" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=94"> EUROPE HEAVY MAINTENANCE DIRECTORY - EUROPE $0.</a>
<a title="MRO Global Issue 1 page 95" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=95"> EUROPE HEAVY MAINTENANCE DIRECTORY - EUROPE $0</a>
<a title="MRO Global Issue 1 page 96" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=96"> 737NG MAINTENANCE Hi</a>
<a title="MRO Global Issue 1 page 97" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=97"> scheduled maintenance interval to be extended fro</a>
<a title="MRO Global Issue 1 page 98" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=98"> 737NG MAINTENANCE </a>
<a title="MRO Global Issue 1 page 99" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=99"> service providers. Fiji-based Air Pacific became t</a>
<a title="MRO Global Issue 1 page 100" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=100"> MIDDLE EAST MRO MIDDLE EAST MRO A </a>
<a title="MRO Global Issue 1 page 101" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=101"> MIDDLE EAST MRO Commercial Jet Aircraft Retire</a>
<a title="MRO Global Issue 1 page 102" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=102"> MIDDLE EAST MRO to European, American or Asian</a>
<a title="MRO Global Issue 1 page 103" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=103"> and NAS Air in Saudi Arabia, have clearly show th</a>
<a title="MRO Global Issue 1 page 104" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=104"> MIDDLE EAST MRO The ones to watch are coming to</a>
<a title="MRO Global Issue 1 page 105" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=105"> arm of Mumtalakat. GT’s role is to identify and e</a>
<a title="MRO Global Issue 1 page 106" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=106"> MIDDLE EAST MRO 2006 -$0.1 -$4.1 -$5.6 </a>
<a title="MRO Global Issue 1 page 107" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=107"> AFRICA AFRICA MRO A </a>
<a title="MRO Global Issue 1 page 108" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=108"> AFRICA Egyptair Maintenance & Engineering Eg</a>
<a title="MRO Global Issue 1 page 109" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=109"> Jetworx Jetworx (see Jetworx.co.za) in South Af</a>
<a title="MRO Global Issue 1 page 110" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=110"> AFRICA MRO Directory: Africa/Middle East HEAVY</a>
<a title="MRO Global Issue 1 page 111" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=111"> AFRICA HEAVY MAINTENANCE DIRECTORY - AFR</a>
<a title="MRO Global Issue 1 page 112" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=112"> A340 MAINTENANCE All downhill from here? </a>
<a title="MRO Global Issue 1 page 113" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=113"> A340 MAINTENANCE o7UXHWR$LUEXVnVZHOOWKRXJKW RXW</a>
<a title="MRO Global Issue 1 page 114" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=114"> A340 MAINTENANCE SHORT-TERM INVESTMENT POTEN</a>
<a title="MRO Global Issue 1 page 115" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=115"> A340 MAINTENANCE Potential yield Cost of</a>
<a title="MRO Global Issue 1 page 116" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=116"> A340 MAINTENANCE fore an indication that the </a>
<a title="MRO Global Issue 1 page 117" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=117"> A340 MAINTENANCE A340-200 A340-200/300, JUNE 201</a>
<a title="MRO Global Issue 1 page 118" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=118"> A340 MAINTENANCE ORDERS, DELIVERIES AND OPERATO</a>
<a title="MRO Global Issue 1 page 119" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=119"> ASIA-PACIFIC ASIA-PACIFIC MRO A </a>
<a title="MRO Global Issue 1 page 120" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=120"> ASIA-PACIFIC ASIA-PACIFIC FLEET FORECASTS 10,00</a>
<a title="MRO Global Issue 1 page 121" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=121"> ASIA-PACIFIC Indian skilled workforce, while r</a>
<a title="MRO Global Issue 1 page 122" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=122"> ASIA-PACIFIC Ameco Beijing Aircraft Maintena</a>
<a title="MRO Global Issue 1 page 123" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=123"> ASIA-PACIFIC MRO Directory: Asia Pacific HEAVY</a>
<a title="MRO Global Issue 1 page 124" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=124"> ASIA-PACIFIC HEAVY MAINTENANCE DIRECTORY - ASI</a>
<a title="MRO Global Issue 1 page 125" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=125"> ASIA-PACIFIC HEAVY MAINTENANCE DIRECTORY - ASI</a>
<a title="MRO Global Issue 1 page 126" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=126"> STG Aerospace unveils the latest innovation in p</a>
<a title="MRO Global Issue 1 page 127" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=127"> TeamSAI provides consulting and technical service</a>
<a title="MRO Global Issue 1 page 128" href="http://viewer.zmags.co.uk/publication/7f1ad3a9?page=128"> www.teamsai.com</a>