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<br /> NOMINUM SPECIAL PROMOTION<br /> www.eurocomms.com @eurocomms<br /> ARE YOU PROTECTED<br /> AGAINST INSIDE ATTACKS?<br /> New security strategies to protect against threats within<br /> NOMINUM SPECIAL PROMOTION<br /> <br /> www.eurocomms.com @eurocomms<br /> Managed chaos?<br /> Special Report on rise of telco managed services<br /> Q4 2013 ISSUE | OPERATOR STRATEGY | BACK OFFICE | NETWORKS | CONTENT & SERVICES<br /> <br /> Contents<br /> 06 Portugal Telecom CEO: Zeinal Bava<br /> Portugal Telecom CEO Zeinal Bava tells<br /> Mary-Ann Russon how the incumbent is<br /> executing an ambitious new strateg<a title="European Communications Q4 2013 page 1" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=1"> NOMINUM SPECIAL PROMOTION www.eurocomm</a> <a title="European Communications Q4 2013 page 2" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=2"> </a> <a title="European Communications Q4 2013 page 3" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=3"> www.eurocomms.com </a> <a title="European Communications Q4 2013 page 4" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=4"> </a> <a title="European Communications Q4 2013 page 5" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=5"> Contents </a> <a title="European Communications Q4 2013 page 6" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=6"> EDITORIAL Telco managed services evolve as</a> <a title="European Communications Q4 2013 page 7" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=7"> </a> <a title="European Communications Q4 2013 page 8" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=8"> </a> <a title="European Communications Q4 2013 page 9" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=9"> OPERATOR STRATEGY Vodafone sells Verizo</a> <a title="European Communications Q4 2013 page 10" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=10"> OPERATOR STRATEGY Portugal Telecom CEO: We'</a> <a title="European Communications Q4 2013 page 11" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=11"> OPERATOR STRATEGY 37FXUUHQWO\KDVDÀE</a> <a title="European Communications Q4 2013 page 12" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=12"> OPERATOR STRATEGY Europe posts stellar quart</a> <a title="European Communications Q4 2013 page 13" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=13"> OPERATOR STRATEGY EU Telco stocks </a> <a title="European Communications Q4 2013 page 14" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=14"> NEWS ANALYSIS European Commission unveils</a> <a title="European Communications Q4 2013 page 15" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=15"> NEWS ANALYSIS supporting the sustain</a> <a title="European Communications Q4 2013 page 16" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=16"> SPONSORED FEATURE: NOMINUM Protection fr</a> <a title="European Communications Q4 2013 page 17" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=17"> (less than 1%) to identify the same threat as a D</a> <a title="European Communications Q4 2013 page 18" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=18"> </a> <a title="European Communications Q4 2013 page 19" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=19"> Special report Managed services 21 From costs </a> <a title="European Communications Q4 2013 page 20" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=20"> MANAGED SERVICES Q3 survey: Cloud and M2M</a> <a title="European Communications Q4 2013 page 21" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=21"> Fig.2 Which types of managed services do you anti</a> <a title="European Communications Q4 2013 page 22" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=22"> MANAGED SERVICES the focus of the MSPs' sa</a> <a title="European Communications Q4 2013 page 23" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=23"> MANAGED SERVICES Maturing operator-vendo</a> <a title="European Communications Q4 2013 page 24" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=24"> MANAGED SERVICES Fig.8 What type of vendor </a> <a title="European Communications Q4 2013 page 25" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=25"> MANAGED SERVICES From costs to customers,</a> <a title="European Communications Q4 2013 page 26" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=26"> MANAGED SERVICES $OFDWHO/XFHQWSULGHVLWVHO</a> <a title="European Communications Q4 2013 page 27" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=27"> Commitment of both parties to make it ] wor</a> <a title="European Communications Q4 2013 page 28" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=28"> MANAGED SERVICES Managed services SLAs: </a> <a title="European Communications Q4 2013 page 29" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=29"> Business outcome-based contract- ing, he beli</a> <a title="European Communications Q4 2013 page 30" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=30"> MANAGED SERVICES </a> <a title="European Communications Q4 2013 page 31" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=31"> including many aspects of big data analytics. V</a> <a title="European Communications Q4 2013 page 32" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=32"> </a> <a title="European Communications Q4 2013 page 33" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=33"> SPONSORED INTERVIEW: CSG INTERNATIONAL C</a> <a title="European Communications Q4 2013 page 34" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=34"> SPONSORED INTERVIEW: CSG INTERNATIONAL GL</a> <a title="European Communications Q4 2013 page 35" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=35"> </a> <a title="European Communications Q4 2013 page 36" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=36"> SPONSORED FEATURE: MDS MDS: Managed serv</a> <a title="European Communications Q4 2013 page 37" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=37"> but also different types of converged IT and comm</a> <a title="European Communications Q4 2013 page 38" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=38"> SPONSORED FEATURE: AMDOCS Amdocs: We hav</a> <a title="European Communications Q4 2013 page 39" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=39"> Amdocs' R&D investment is at the core – with </a> <a title="European Communications Q4 2013 page 40" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=40"> SPONSORED FEATURE: AMDOCS “ We can </a> <a title="European Communications Q4 2013 page 41" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=41"> p38 Telco cloud: Many operators are still chasing</a> <a title="European Communications Q4 2013 page 42" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=42"> BACK OFFICE Telco cloud: Many operators </a> <a title="European Communications Q4 2013 page 43" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=43"> sition, a mobile app cloud service aimed at mid-m</a> <a title="European Communications Q4 2013 page 44" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=44"> MANAGED SERVICES SEMINAR Managed chaos? The rise </a> <a title="European Communications Q4 2013 page 45" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=45"> p42 IPv6: Addressing the key issues NETWORKS </a> <a title="European Communications Q4 2013 page 46" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=46"> NETWORKS IPv6: Addressing the key issues</a> <a title="European Communications Q4 2013 page 47" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=47"> NETWORKS According to Google statistic</a> <a title="European Communications Q4 2013 page 48" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=48"> </a> <a title="European Communications Q4 2013 page 49" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=49"> p46 Ops and apps – never the twain shall meet? C</a> <a title="European Communications Q4 2013 page 50" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=50"> CONTENT & SERVICES Ops and apps – never </a> <a title="European Communications Q4 2013 page 51" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=51"> QHULQJZLWKDSSSURYLGHUV9RGDIRQHIRU H[DPSOHODXQFKHG</a> <a title="European Communications Q4 2013 page 52" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=52"> BACK PAGE Will Nokia divorce cause Elop t</a> <a title="European Communications Q4 2013 page 53" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=53"> </a> <a title="European Communications Q4 2013 page 54" href="http://viewer.zmags.co.uk/publication/7cef1aa6?page=54"> </a>