If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
&lt;br /&gt; 04&#129;THIS MONTH&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; 08&lt;br /&gt; NEWS&lt;br /&gt; &lt;br /&gt; 6 Help for Heroes&lt;br /&gt; At the Comms Business&lt;br /&gt; Awards&lt;br /&gt; &lt;br /&gt; 7 Smart Deskphones&lt;br /&gt; From Alcatel-Lucent&lt;br /&gt; &lt;br /&gt; 8 Universal Expand on UC&lt;br /&gt; With Mitel Applications&lt;br /&gt; &lt;br /&gt; 10 New Deals for SpiriTel&lt;br /&gt; Nessco joins growing CP&lt;br /&gt; &lt;br /&gt; 12 ScanSource Sees Success&lt;br /&gt; With IPO Workshops&lt;br /&gt; &lt;br /&gt; 13 High Capacity Toshiba&lt;br /&gt; CIX1200 Expands the range&lt;br /&gt; &lt;br /&gt; 14 Good Times at Oak&lt;br /&gt; Sales surge!&lt;br /&gt; &lt;br /&gt; 16 New Hosted IP Service&lt;br /&gt; From Frontier Voice &amp; Data&lt;br /&gt; &lt;br /&gt; 18 Lowest TCO&lt;br /&gt; <a title="maymag.pdf page 1" href="http://viewer.zmags.co.uk/publication/5de62be7?page=1">www.commsbusiness.co.uk &middot; May 2010No 1 </a> www.commsbusiness.co.uk &middot; May 2010No 1 <a title="maymag.pdf page 2" href="http://viewer.zmags.co.uk/publication/5de62be7?page=2">Stronger Presencewith the new OpenScape Office M</a> Stronger Presencewith the new OpenScape Office M<a title="maymag.pdf page 3" href="http://viewer.zmags.co.uk/publication/5de62be7?page=3">COMMS MAY M FROM THEADE-UP PK:Layout 1 </a> COMMS MAY M FROM THEADE-UP PK:Layout 1 <a title="maymag.pdf page 4" href="http://viewer.zmags.co.uk/publication/5de62be7?page=4">04&#129;THIS MONTH08NEWS6 Help for Heroes </a> 04&#129;THIS MONTH08NEWS6 Help for Heroes <a title="maymag.pdf page 5" href="http://viewer.zmags.co.uk/publication/5de62be7?page=5"> </a> <a title="maymag.pdf page 6" href="http://viewer.zmags.co.uk/publication/5de62be7?page=6">06&#129;NEWS </a> 06&#129;NEWS <a title="maymag.pdf page 7" href="http://viewer.zmags.co.uk/publication/5de62be7?page=7">WWW.COMMSBUSINESS.CO.UKSmart deskphones</a> WWW.COMMSBUSINESS.CO.UKSmart deskphones<a title="maymag.pdf page 8" href="http://viewer.zmags.co.uk/publication/5de62be7?page=8">08&#129;NEWS </a> 08&#129;NEWS <a title="maymag.pdf page 9" href="http://viewer.zmags.co.uk/publication/5de62be7?page=9">for sa es speakto Andy Clark orMike Harrisonfo</a> for sa es speakto Andy Clark orMike Harrisonfo<a title="maymag.pdf page 10" href="http://viewer.zmags.co.uk/publication/5de62be7?page=10">10&#129;NEWS </a> 10&#129;NEWS <a title="maymag.pdf page 11" href="http://viewer.zmags.co.uk/publication/5de62be7?page=11">+ORNGOGPVKPIJQUVGF+2VGNGRJQP[UQNWVKQPU+HKVYCUT</a> +ORNGOGPVKPIJQUVGF+2VGNGRJQP[UQNWVKQPU+HKVYCUT<a title="maymag.pdf page 12" href="http://viewer.zmags.co.uk/publication/5de62be7?page=12">12&#129;NEWS </a> 12&#129;NEWS <a title="maymag.pdf page 13" href="http://viewer.zmags.co.uk/publication/5de62be7?page=13">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="maymag.pdf page 14" href="http://viewer.zmags.co.uk/publication/5de62be7?page=14">14&#129;NEWS </a> 14&#129;NEWS <a title="maymag.pdf page 15" href="http://viewer.zmags.co.uk/publication/5de62be7?page=15"></a> <a title="maymag.pdf page 16" href="http://viewer.zmags.co.uk/publication/5de62be7?page=16">16&#129;NEWS </a> 16&#129;NEWS <a title="maymag.pdf page 17" href="http://viewer.zmags.co.uk/publication/5de62be7?page=17">FUSEDGROUP'SChannel Programme really</a> FUSEDGROUP'SChannel Programme really<a title="maymag.pdf page 18" href="http://viewer.zmags.co.uk/publication/5de62be7?page=18">From the boxto the ringGriffin Internet are wel</a> From the boxto the ringGriffin Internet are wel<a title="maymag.pdf page 19" href="http://viewer.zmags.co.uk/publication/5de62be7?page=19">WWW.COMMSBUSINESS.CO.UK NEW</a> WWW.COMMSBUSINESS.CO.UK NEW<a title="maymag.pdf page 20" href="http://viewer.zmags.co.uk/publication/5de62be7?page=20">20&#129;ADVERTORIALInbound Number Management &ndash;The</a> 20&#129;ADVERTORIALInbound Number Management &ndash;The<a title="maymag.pdf page 21" href="http://viewer.zmags.co.uk/publication/5de62be7?page=21">NEWS&#129;21Financial PowerhouseNimans and Rocom </a> NEWS&#129;21Financial PowerhouseNimans and Rocom <a title="maymag.pdf page 22" href="http://viewer.zmags.co.uk/publication/5de62be7?page=22">22&#129;INTERVIEWEnterprising ambitionsComms Busine</a> 22&#129;INTERVIEWEnterprising ambitionsComms Busine<a title="maymag.pdf page 23" href="http://viewer.zmags.co.uk/publication/5de62be7?page=23">More technical supportdisappointments?Ne</a> More technical supportdisappointments?Ne<a title="maymag.pdf page 24" href="http://viewer.zmags.co.uk/publication/5de62be7?page=24">24&#129;COVER STORYGoingAt a time when many in the</a> 24&#129;COVER STORYGoingAt a time when many in the<a title="maymag.pdf page 25" href="http://viewer.zmags.co.uk/publication/5de62be7?page=25">the extra mile &ldquo;Leadership and being ver</a> the extra mile &ldquo;Leadership and being ver<a title="maymag.pdf page 26" href="http://viewer.zmags.co.uk/publication/5de62be7?page=26">26&#129;CASE STUDYRevitalised!With a brand new camp</a> 26&#129;CASE STUDYRevitalised!With a brand new camp<a title="maymag.pdf page 27" href="http://viewer.zmags.co.uk/publication/5de62be7?page=27">ADVERTORIAL&#129;2730 Years of SuccessThe past thre</a> ADVERTORIAL&#129;2730 Years of SuccessThe past thre<a title="maymag.pdf page 28" href="http://viewer.zmags.co.uk/publication/5de62be7?page=28">28&#129;MARKET REPORT: INFRASTRUCTURECabling and cab</a> 28&#129;MARKET REPORT: INFRASTRUCTURECabling and cab<a title="maymag.pdf page 29" href="http://viewer.zmags.co.uk/publication/5de62be7?page=29">The System &ndash; Faster,Better, World wideWe couldn</a> The System &ndash; Faster,Better, World wideWe couldn<a title="maymag.pdf page 30" href="http://viewer.zmags.co.uk/publication/5de62be7?page=30">30&#129;MARKET REPORT: INFRASTRUCTUREmethod of c</a> 30&#129;MARKET REPORT: INFRASTRUCTUREmethod of c<a title="maymag.pdf page 31" href="http://viewer.zmags.co.uk/publication/5de62be7?page=31">VoIP for yourbusiness!</a> VoIP for yourbusiness!<a title="maymag.pdf page 32" href="http://viewer.zmags.co.uk/publication/5de62be7?page=32">32&#129;CASE STUDYThe right roadHybrid Virtua</a> 32&#129;CASE STUDYThe right roadHybrid Virtua<a title="maymag.pdf page 33" href="http://viewer.zmags.co.uk/publication/5de62be7?page=33">Losing out on ethernetleased line and WAN busine</a> Losing out on ethernetleased line and WAN busine<a title="maymag.pdf page 34" href="http://viewer.zmags.co.uk/publication/5de62be7?page=34">7Zhi^cXaVhhbZhhV\^c\&quot;dc&quot;i]Z&quot;bdkZ!WZVihlZVk^c\^cV</a> 7Zhi^cXaVhhbZhhV\^c\&quot;dc&quot;i]Z&quot;bdkZ!WZVihlZVk^c\^cV<a title="maymag.pdf page 35" href="http://viewer.zmags.co.uk/publication/5de62be7?page=35">MOBILE BUSINESS NEWS&#129;35Sony Ericssonreports</a> MOBILE BUSINESS NEWS&#129;35Sony Ericssonreports<a title="maymag.pdf page 36" href="http://viewer.zmags.co.uk/publication/5de62be7?page=36">36&#129;MOBILE BUSINESS NEWSO2, T-Mobile, Vodafon</a> 36&#129;MOBILE BUSINESS NEWSO2, T-Mobile, Vodafon<a title="maymag.pdf page 37" href="http://viewer.zmags.co.uk/publication/5de62be7?page=37"></a> <a title="maymag.pdf page 38" href="http://viewer.zmags.co.uk/publication/5de62be7?page=38">38&#129;MOBILE BUSINESS INDUSTRY PANELQuestions&amp;Dem</a> 38&#129;MOBILE BUSINESS INDUSTRY PANELQuestions&amp;Dem<a title="maymag.pdf page 39" href="http://viewer.zmags.co.uk/publication/5de62be7?page=39">WWW.MBMAGAZINE.CO.UKAnswersnetworks have now h</a> WWW.MBMAGAZINE.CO.UKAnswersnetworks have now h<a title="maymag.pdf page 40" href="http://viewer.zmags.co.uk/publication/5de62be7?page=40">40&#129;MOBILE BUSINESS &ndash; VIEW FROM THE TOP</a> 40&#129;MOBILE BUSINESS &ndash; VIEW FROM THE TOP<a title="maymag.pdf page 41" href="http://viewer.zmags.co.uk/publication/5de62be7?page=41">Enhance your business withlandline &amp; mobilefrom</a> Enhance your business withlandline &amp; mobilefrom<a title="maymag.pdf page 42" href="http://viewer.zmags.co.uk/publication/5de62be7?page=42">42&#129;MOBILE BUSINESS &ndash; HOW TO SELLFilling fat pip</a> 42&#129;MOBILE BUSINESS &ndash; HOW TO SELLFilling fat pip<a title="maymag.pdf page 43" href="http://viewer.zmags.co.uk/publication/5de62be7?page=43">Focus 4 U rocks mobile broadbandChris Goodman, </a> Focus 4 U rocks mobile broadbandChris Goodman, <a title="maymag.pdf page 44" href="http://viewer.zmags.co.uk/publication/5de62be7?page=44">44&#129;MOBILE BUSINESS &ndash; HOW TO SELLEU protectin</a> 44&#129;MOBILE BUSINESS &ndash; HOW TO SELLEU protectin<a title="maymag.pdf page 45" href="http://viewer.zmags.co.uk/publication/5de62be7?page=45">May 2010</a> May 2010<a title="maymag.pdf page 46" href="http://viewer.zmags.co.uk/publication/5de62be7?page=46">46&#129;MOBILE BUSINESS &ndash; COMPANY TALKSSpotlightUnd</a> 46&#129;MOBILE BUSINESS &ndash; COMPANY TALKSSpotlightUnd<a title="maymag.pdf page 47" href="http://viewer.zmags.co.uk/publication/5de62be7?page=47">&middot; AVAYA &middot; BT &middot; LG &middot; MITEL &middot; NITSUKO &middot; PANASONIC &middot;</a> &middot; AVAYA &middot; BT &middot; LG &middot; MITEL &middot; NITSUKO &middot; PANASONIC &middot;<a title="maymag.pdf page 48" href="http://viewer.zmags.co.uk/publication/5de62be7?page=48">48&#129;MOBILE BUSINESS HANDSETSPretty in pinkN</a> 48&#129;MOBILE BUSINESS HANDSETSPretty in pinkN<a title="maymag.pdf page 49" href="http://viewer.zmags.co.uk/publication/5de62be7?page=49"></a> <a title="maymag.pdf page 50" href="http://viewer.zmags.co.uk/publication/5de62be7?page=50">50&#129;INSIGHTEmbracingconsumer technologyAndrew </a> 50&#129;INSIGHTEmbracingconsumer technologyAndrew <a title="maymag.pdf page 51" href="http://viewer.zmags.co.uk/publication/5de62be7?page=51">INTERVIEW&#129;51Fully focusedComms Business Mag</a> INTERVIEW&#129;51Fully focusedComms Business Mag<a title="maymag.pdf page 52" href="http://viewer.zmags.co.uk/publication/5de62be7?page=52">52&#129;INSIGHTUC: It's a change of mindsetJeff</a> 52&#129;INSIGHTUC: It's a change of mindsetJeff<a title="maymag.pdf page 53" href="http://viewer.zmags.co.uk/publication/5de62be7?page=53">The Right Choice for Call RecordingMy busines</a> The Right Choice for Call RecordingMy busines<a title="maymag.pdf page 54" href="http://viewer.zmags.co.uk/publication/5de62be7?page=54">54&#129;COMMS BUSINESS AWARDSSPONSORED BYFinalists </a> 54&#129;COMMS BUSINESS AWARDSSPONSORED BYFinalists <a title="maymag.pdf page 55" href="http://viewer.zmags.co.uk/publication/5de62be7?page=55">The NEW SoundStation IP5000The NEW SoundStation </a> The NEW SoundStation IP5000The NEW SoundStation <a title="maymag.pdf page 56" href="http://viewer.zmags.co.uk/publication/5de62be7?page=56">56&#129;MARKET REPORT - SECURITYA secureopportunity</a> 56&#129;MARKET REPORT - SECURITYA secureopportunity<a title="maymag.pdf page 57" href="http://viewer.zmags.co.uk/publication/5de62be7?page=57">Everything you need to become a successful telco.</a> Everything you need to become a successful telco.<a title="maymag.pdf page 58" href="http://viewer.zmags.co.uk/publication/5de62be7?page=58">58&#129;MARKET REPORT - SECURITY </a> 58&#129;MARKET REPORT - SECURITY <a title="maymag.pdf page 59" href="http://viewer.zmags.co.uk/publication/5de62be7?page=59">Rack Space from only &pound;650 per monthBut if your n</a> Rack Space from only &pound;650 per monthBut if your n<a title="maymag.pdf page 60" href="http://viewer.zmags.co.uk/publication/5de62be7?page=60">60&#129;MARKET REPORT - SECURITYComms Fraud Warni</a> 60&#129;MARKET REPORT - SECURITYComms Fraud Warni<a title="maymag.pdf page 61" href="http://viewer.zmags.co.uk/publication/5de62be7?page=61">Are your Legacy BTPOTS alarm lines a painyou co</a> Are your Legacy BTPOTS alarm lines a painyou co<a title="maymag.pdf page 62" href="http://viewer.zmags.co.uk/publication/5de62be7?page=62">62&#129;62ND INTERVIEWComms Business Magazine prof</a> 62&#129;62ND INTERVIEWComms Business Magazine prof<a title="maymag.pdf page 63" href="http://viewer.zmags.co.uk/publication/5de62be7?page=63">Purple SIPIncrease your product offeringwith S</a> Purple SIPIncrease your product offeringwith S<a title="maymag.pdf page 64" href="http://viewer.zmags.co.uk/publication/5de62be7?page=64">64&#129;INSIGHTConvergence nirvanaTrefor Davies, CT</a> 64&#129;INSIGHTConvergence nirvanaTrefor Davies, CT<a title="maymag.pdf page 65" href="http://viewer.zmags.co.uk/publication/5de62be7?page=65">PhreakingHell! Are your installations secure? </a> PhreakingHell! Are your installations secure? <a title="maymag.pdf page 66" href="http://viewer.zmags.co.uk/publication/5de62be7?page=66">66&#129;INSIGHTQuality assuredDavid Rands of Oak Te</a> 66&#129;INSIGHTQuality assuredDavid Rands of Oak Te<a title="maymag.pdf page 67" href="http://viewer.zmags.co.uk/publication/5de62be7?page=67">But this equipment hasnever been tested.....</a> But this equipment hasnever been tested.....<a title="maymag.pdf page 68" href="http://viewer.zmags.co.uk/publication/5de62be7?page=68">68&#129;INSIGHTThe `low high'contradictionRajesh T</a> 68&#129;INSIGHTThe `low high'contradictionRajesh T<a title="maymag.pdf page 69" href="http://viewer.zmags.co.uk/publication/5de62be7?page=69">- THE UNDISPUTED NUMBER 1- Comms Business has th</a> - THE UNDISPUTED NUMBER 1- Comms Business has th<a title="maymag.pdf page 70" href="http://viewer.zmags.co.uk/publication/5de62be7?page=70">70&#129;62ND INTERVIEWComms Business Magazineprof</a> 70&#129;62ND INTERVIEWComms Business Magazineprof<a title="maymag.pdf page 71" href="http://viewer.zmags.co.uk/publication/5de62be7?page=71">With 17 successful years under our belt, Charterh</a> With 17 successful years under our belt, Charterh<a title="maymag.pdf page 72" href="http://viewer.zmags.co.uk/publication/5de62be7?page=72">72&#129;FROM THE TRENCHESUpselling to succ&ldquo;Like man</a> 72&#129;FROM THE TRENCHESUpselling to succ&ldquo;Like man<a title="maymag.pdf page 73" href="http://viewer.zmags.co.uk/publication/5de62be7?page=73">Being GREENcan SAVE &pound;&pound;&pound;</a> Being GREENcan SAVE &pound;&pound;&pound;<a title="maymag.pdf page 74" href="http://viewer.zmags.co.uk/publication/5de62be7?page=74">74&#129;OPINIONDo people buy from people?As he w</a> 74&#129;OPINIONDo people buy from people?As he w<a title="maymag.pdf page 75" href="http://viewer.zmags.co.uk/publication/5de62be7?page=75">The Comms Business Grand PrixSPONSORED BY</a> The Comms Business Grand PrixSPONSORED BY<a title="maymag.pdf page 76" href="http://viewer.zmags.co.uk/publication/5de62be7?page=76">76&#129;DIRECTORY </a> 76&#129;DIRECTORY <a title="maymag.pdf page 77" href="http://viewer.zmags.co.uk/publication/5de62be7?page=77">01892 538348 &#129; WWW.CBMAGAZINE.CO.UK </a> 01892 538348 &#129; WWW.CBMAGAZINE.CO.UK <a title="maymag.pdf page 78" href="http://viewer.zmags.co.uk/publication/5de62be7?page=78">78&#129;COMMS BUSINESS GOLF SOCIETYMiles Bossom re</a> 78&#129;COMMS BUSINESS GOLF SOCIETYMiles Bossom re<a title="maymag.pdf page 79" href="http://viewer.zmags.co.uk/publication/5de62be7?page=79"></a> <a title="maymag.pdf page 80" href="http://viewer.zmags.co.uk/publication/5de62be7?page=80"></a> <a title="maymag.pdf page 81" href="http://viewer.zmags.co.uk/publication/5de62be7?page=81">Bring your magazines and marketing literature to </a> Bring your magazines and marketing literature to