Comms Business - November 2009

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www.commsbusiness.co.uk • November 2009 No 1 in Voice, Data & Mobile Convergence Channels – More readers, more advertisers 9 Telecom: Not the Fifth Utility P24-25 In this issue Convergence Summit South hits a high Adding Value with Broadband Perspectives: 10 years of Comms Business Magazine Happy 10th Birthday Comms Business! NEWS13 NGN aggregation Andrew Dickinson, Sales and Marketing Director at Griffin Internet says that the vast majority of resellers cannot buy directly from NGN operators because it is expensive and difficult to connect <a title="Comms Business - November 2009 page 13" href="http://viewer.zmags.co.uk/publication/174983ac?page=13">NEWS13NGN aggregationAndrew Dickinson, Sal</a> NEWS13NGN aggregationAndrew Dickinson, Sal<a title="Comms Business - November 2009 page 61" href="http://viewer.zmags.co.uk/publication/174983ac?page=61">FIND OUT MORE...CALL MAT SWIFT ON01892 559392</a> FIND OUT MORE...CALL MAT SWIFT ON01892 559392<a title="Comms Business - November 2009 page 53" href="http://viewer.zmags.co.uk/publication/174983ac?page=53">ConvergenceSPHINX and SIEMENSJump into a </a> ConvergenceSPHINX and SIEMENSJump into a <a title="Comms Business - November 2009 page 20" href="http://viewer.zmags.co.uk/publication/174983ac?page=20">20NEWS </a> 20NEWS <a title="Comms Business - November 2009 page 8" href="http://viewer.zmags.co.uk/publication/174983ac?page=8">08NEWS </a> 08NEWS <a title="Comms Business - November 2009 page 49" href="http://viewer.zmags.co.uk/publication/174983ac?page=49">n eraNortel. And his father, mygrandfather, spe</a> n eraNortel. And his father, mygrandfather, spe<a title="Comms Business - November 2009 page 59" href="http://viewer.zmags.co.uk/publication/174983ac?page=59">CONVERGENCE SUMMIT SOUTH59Frontier the `Res</a> CONVERGENCE SUMMIT SOUTH59Frontier the `Res<a title="Comms Business - November 2009 page 45" href="http://viewer.zmags.co.uk/publication/174983ac?page=45">ADDING VALUE WITH BROADBAND45 We are </a> ADDING VALUE WITH BROADBAND45 We are <a title="Comms Business - November 2009 page 26" href="http://viewer.zmags.co.uk/publication/174983ac?page=26">26OPINIONHow to select the right Skypefor </a> 26OPINIONHow to select the right Skypefor <a title="Comms Business - November 2009 page 50" href="http://viewer.zmags.co.uk/publication/174983ac?page=50">50INTERVIEWWinningpartnersComms Business tal</a> 50INTERVIEWWinningpartnersComms Business tal<a title="Comms Business - November 2009 page 56" href="http://viewer.zmags.co.uk/publication/174983ac?page=56">In what can only bedescribed as achallenging </a> In what can only bedescribed as achallenging <a title="Comms Business - November 2009 page 6" href="http://viewer.zmags.co.uk/publication/174983ac?page=6">$POOFDUBOE$POGFSFODF"OZXIFSF$POGFSFODF"OZXIFSF</a> $POOFDUBOE$POGFSFODF"OZXIFSF$POGFSFODF"OZXIFSF<a title="Comms Business - November 2009 page 48" href="http://viewer.zmags.co.uk/publication/174983ac?page=48">48OPINIONNortel: the end of aMaren Bennett</a> 48OPINIONNortel: the end of aMaren Bennett<a title="Comms Business - November 2009 page 7" href="http://viewer.zmags.co.uk/publication/174983ac?page=7">NEWS07Westcon signswith SiemensDa</a> NEWS07Westcon signswith SiemensDa<a title="Comms Business - November 2009 page 58" href="http://viewer.zmags.co.uk/publication/174983ac?page=58">T&C’s ApplyWe’re off to Meribel! Ca</a> T&C’s ApplyWe’re off to Meribel! Ca<a title="Comms Business - November 2009 page 51" href="http://viewer.zmags.co.uk/publication/174983ac?page=51">connectingbusinessSome things just work toge</a> connectingbusinessSome things just work toge<a title="Comms Business - November 2009 page 23" href="http://viewer.zmags.co.uk/publication/174983ac?page=23">Collaborative SolutionsOpen StandardsMobi</a> Collaborative SolutionsOpen StandardsMobi<a title="Comms Business - November 2009 page 60" href="http://viewer.zmags.co.uk/publication/174983ac?page=60">60CONVERGENCE SUMMIT SOUTHContinued from previo</a> 60CONVERGENCE SUMMIT SOUTHContinued from previo<a title="Comms Business - November 2009 page 11" href="http://viewer.zmags.co.uk/publication/174983ac?page=11">Mobile </a> Mobile <a title="Comms Business - November 2009 page 19" href="http://viewer.zmags.co.uk/publication/174983ac?page=19">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business - November 2009 page 47" href="http://viewer.zmags.co.uk/publication/174983ac?page=47">Broadband Announcements: Here's a round robin of </a> Broadband Announcements: Here's a round robin of <a title="Comms Business - November 2009 page 22" href="http://viewer.zmags.co.uk/publication/174983ac?page=22">22INTERVIEWNGN benefitsComms Business Magazin</a> 22INTERVIEWNGN benefitsComms Business Magazin<a title="Comms Business - November 2009 page 43" href="http://viewer.zmags.co.uk/publication/174983ac?page=43">for Businessrapidly in the last few years our or</a> for Businessrapidly in the last few years our or<a title="Comms Business - November 2009 page 63" href="http://viewer.zmags.co.uk/publication/174983ac?page=63">INTERVIEW63Palmer races to successThe recent </a> INTERVIEW63Palmer races to successThe recent <a title="Comms Business - November 2009 page 30" href="http://viewer.zmags.co.uk/publication/174983ac?page=30">30ANNIVERSARY RETROSPECTIVETurning Back th</a> 30ANNIVERSARY RETROSPECTIVETurning Back th<a title="Comms Business - November 2009 page 9" href="http://viewer.zmags.co.uk/publication/174983ac?page=9">NEWS09Strong SpiriTelresults</a> NEWS09Strong SpiriTelresults<a title="Comms Business - November 2009 page 17" href="http://viewer.zmags.co.uk/publication/174983ac?page=17">Why move yourbroadband base to Griffin?</a> Why move yourbroadband base to Griffin?<a title="Comms Business - November 2009 page 2" href="http://viewer.zmags.co.uk/publication/174983ac?page=2">Save up to 30% ongreat BT Phones eat BT Phon</a> Save up to 30% ongreat BT Phones eat BT Phon<a title="Comms Business - November 2009 page 18" href="http://viewer.zmags.co.uk/publication/174983ac?page=18">18NEWS </a> 18NEWS <a title="Comms Business - November 2009 page 64" href="http://viewer.zmags.co.uk/publication/174983ac?page=64">64DIRECTORY </a> 64DIRECTORY <a title="Comms Business - November 2009 page 5" href="http://viewer.zmags.co.uk/publication/174983ac?page=5">8):4&--)"-'5)&40-65*0/8)&/:06 </a> 8):4&--)"-'5)&40-65*0/8)&/:06 <a title="Comms Business - November 2009 page 65" href="http://viewer.zmags.co.uk/publication/174983ac?page=65">01892 538348 WWW.CBMAGAZINE.CO.UK </a> 01892 538348 WWW.CBMAGAZINE.CO.UK <a title="Comms Business - November 2009 page 37" href="http://viewer.zmags.co.uk/publication/174983ac?page=37"></a> <a title="Comms Business - November 2009 page 24" href="http://viewer.zmags.co.uk/publication/174983ac?page=24">24COVER STORYJames Palmer, MD Nine Telecom</a> 24COVER STORYJames Palmer, MD Nine Telecom<a title="Comms Business - November 2009 page 27" href="http://viewer.zmags.co.uk/publication/174983ac?page=27"></a> <a title="Comms Business - November 2009 page 55" href="http://viewer.zmags.co.uk/publication/174983ac?page=55">Accelerating Your Success™Partner with </a> Accelerating Your Success™Partner with <a title="Comms Business - November 2009 page 1" href="http://viewer.zmags.co.uk/publication/174983ac?page=1">www.commsbusiness.co.uk • November 2009</a> www.commsbusiness.co.uk • November 2009<a title="Comms Business - November 2009 page 31" href="http://viewer.zmags.co.uk/publication/174983ac?page=31">The trusted, responsivedistributor for Polycom a</a> The trusted, responsivedistributor for Polycom a<a title="Comms Business - November 2009 page 32" href="http://viewer.zmags.co.uk/publication/174983ac?page=32">32ANNIVERSARY RETROSPECTIVE </a> 32ANNIVERSARY RETROSPECTIVE <a title="Comms Business - November 2009 page 25" href="http://viewer.zmags.co.uk/publication/174983ac?page=25">COVER STORY25communications are the f</a> COVER STORY25communications are the f<a title="Comms Business - November 2009 page 54" href="http://viewer.zmags.co.uk/publication/174983ac?page=54">54FROM THE TRENCHESStellar performanceComms B</a> 54FROM THE TRENCHESStellar performanceComms B<a title="Comms Business - November 2009 page 29" href="http://viewer.zmags.co.uk/publication/174983ac?page=29">,[OLYUL[PU3VUKVU6YKLYI`[O5V]LTILYHUKNL[! /</a> ,[OLYUL[PU3VUKVU6YKLYI`[O5V]LTILYHUKNL[! /<a title="Comms Business - November 2009 page 12" href="http://viewer.zmags.co.uk/publication/174983ac?page=12">12NEWS </a> 12NEWS <a title="Comms Business - November 2009 page 3" href="http://viewer.zmags.co.uk/publication/174983ac?page=3">FROM THE EDITOR03COMMS NOV pk</a> FROM THE EDITOR03COMMS NOV pk<a title="Comms Business - November 2009 page 38" href="http://viewer.zmags.co.uk/publication/174983ac?page=38">38ADVERTORIALPaul Cl</a> 38ADVERTORIALPaul Cl<a title="Comms Business - November 2009 page 46" href="http://viewer.zmags.co.uk/publication/174983ac?page=46">ability to allocate and manage bandwidthefficien</a> ability to allocate and manage bandwidthefficien<a title="Comms Business - November 2009 page 66" href="http://viewer.zmags.co.uk/publication/174983ac?page=66">66GOLF SOCIETYFore! By Miles BossomThe Ian Wo</a> 66GOLF SOCIETYFore! By Miles BossomThe Ian Wo<a title="Comms Business - November 2009 page 4" href="http://viewer.zmags.co.uk/publication/174983ac?page=4">7 Westcon Signs with Siemens Second new</a> 7 Westcon Signs with Siemens Second new<a title="Comms Business - November 2009 page 36" href="http://viewer.zmags.co.uk/publication/174983ac?page=36">36CHANNEL EVENTMarketing masterclassWith most</a> 36CHANNEL EVENTMarketing masterclassWith most<a title="Comms Business - November 2009 page 34" href="http://viewer.zmags.co.uk/publication/174983ac?page=34">34ANNIVERSARY RETROSPECTIVE “Things had</a> 34ANNIVERSARY RETROSPECTIVE “Things had<a title="Comms Business - November 2009 page 41" href="http://viewer.zmags.co.uk/publication/174983ac?page=41"></a> <a title="Comms Business - November 2009 page 33" href="http://viewer.zmags.co.uk/publication/174983ac?page=33">Live & OnlineVehicleTrackingwithupto£250* foreve</a> Live & OnlineVehicleTrackingwithupto£250* foreve<a title="Comms Business - November 2009 page 69" href="http://viewer.zmags.co.uk/publication/174983ac?page=69">Bringyourmagazinesandmarketingliteraturetolife……</a> Bringyourmagazinesandmarketingliteraturetolife……<a title="Comms Business - November 2009 page 14" href="http://viewer.zmags.co.uk/publication/174983ac?page=14">14NEWS </a> 14NEWS <a title="Comms Business - November 2009 page 15" href="http://viewer.zmags.co.uk/publication/174983ac?page=15"> Would you like to offer your </a> Would you like to offer your <a title="Comms Business - November 2009 page 21" href="http://viewer.zmags.co.uk/publication/174983ac?page=21">Join us for a Webinar onWednesday 11th November</a> Join us for a Webinar onWednesday 11th November<a title="Comms Business - November 2009 page 28" href="http://viewer.zmags.co.uk/publication/174983ac?page=28">28ANNIVERSARY RETROSPECTIVEHappy 10th birthday</a> 28ANNIVERSARY RETROSPECTIVEHappy 10th birthday<a title="Comms Business - November 2009 page 16" href="http://viewer.zmags.co.uk/publication/174983ac?page=16">16NEWS </a> 16NEWS <a title="Comms Business - November 2009 page 39" href="http://viewer.zmags.co.uk/publication/174983ac?page=39">customers an alternative to As well</a> customers an alternative to As well<a title="Comms Business - November 2009 page 67" href="http://viewer.zmags.co.uk/publication/174983ac?page=67">The leading UK events for the Voice, Mobi</a> The leading UK events for the Voice, Mobi<a title="Comms Business - November 2009 page 44" href="http://viewer.zmags.co.uk/publication/174983ac?page=44">BUSINESS GRADEBROADBAND FROMCABLE&WIRELESSPUT </a> BUSINESS GRADEBROADBAND FROMCABLE&WIRELESSPUT <a title="Comms Business - November 2009 page 68" href="http://viewer.zmags.co.uk/publication/174983ac?page=68"></a> <a title="Comms Business - November 2009 page 62" href="http://viewer.zmags.co.uk/publication/174983ac?page=62">“I’m sorry, wejust don’t haveany more ICTbudge</a> “I’m sorry, wejust don’t haveany more ICTbudge<a title="Comms Business - November 2009 page 42" href="http://viewer.zmags.co.uk/publication/174983ac?page=42">42ADDING VALUE WITH BROADBANDBroadbandWe're ta</a> 42ADDING VALUE WITH BROADBANDBroadbandWe're ta<a title="Comms Business - November 2009 page 40" href="http://viewer.zmags.co.uk/publication/174983ac?page=40">40INTERVIEWChallenges & opportunitiesComm</a> 40INTERVIEWChallenges & opportunitiesComm<a title="Comms Business - November 2009 page 10" href="http://viewer.zmags.co.uk/publication/174983ac?page=10">10NEWS </a> 10NEWS <a title="Comms Business - November 2009 page 35" href="http://viewer.zmags.co.uk/publication/174983ac?page=35">Save over £1,000 per year on ISDN30ewith Spitfir</a> Save over £1,000 per year on ISDN30ewith Spitfir<a title="Comms Business - November 2009 page 57" href="http://viewer.zmags.co.uk/publication/174983ac?page=57">CONVERGENCE SUMMIT SOUTH57n a high!part. Co</a> CONVERGENCE SUMMIT SOUTH57n a high!part. Co<a title="Comms Business - November 2009 page 52" href="http://viewer.zmags.co.uk/publication/174983ac?page=52">52OPINIONUC–Talking thesame languageWay</a> 52OPINIONUC–Talking thesame languageWay