If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
&lt;br /&gt; www.commsbusiness.co.uk &bull; November 2009&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; No 1 in Voice, Data &amp; Mobile Convergence Channels &ndash; More readers, more advertisers&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; 9 Telecom:&lt;br /&gt; Not the Fifth Utility&lt;br /&gt; P24-25&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; In this issue&lt;br /&gt; Convergence Summit South hits a high&lt;br /&gt; Adding Value with Broadband&lt;br /&gt; Perspectives: 10 years of Comms Business Magazine&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Happy 10th Birthday Comms Business!&lt;br /&<a title="Comms Business - November 2009 page 1" href="http://viewer.zmags.co.uk/publication/174983ac?page=1">www.commsbusiness.co.uk &bull; November 2009</a> www.commsbusiness.co.uk &bull; November 2009<a title="Comms Business - November 2009 page 2" href="http://viewer.zmags.co.uk/publication/174983ac?page=2">Save up to 30% ongreat BT Phones eat BT Phon</a> Save up to 30% ongreat BT Phones eat BT Phon<a title="Comms Business - November 2009 page 3" href="http://viewer.zmags.co.uk/publication/174983ac?page=3">FROM THE EDITOR&#129;03COMMS NOV pk</a> FROM THE EDITOR&#129;03COMMS NOV pk<a title="Comms Business - November 2009 page 4" href="http://viewer.zmags.co.uk/publication/174983ac?page=4">7 Westcon Signs with Siemens Second new</a> 7 Westcon Signs with Siemens Second new<a title="Comms Business - November 2009 page 5" href="http://viewer.zmags.co.uk/publication/174983ac?page=5">8):4&amp;--)&quot;-'5)&amp;40-65*0/8)&amp;/:06 </a> 8):4&amp;--)&quot;-'5)&amp;40-65*0/8)&amp;/:06 <a title="Comms Business - November 2009 page 6" href="http://viewer.zmags.co.uk/publication/174983ac?page=6">$POOFDUBOE$POGFSFODF&quot;OZXIFSF$POGFSFODF&quot;OZXIFSF</a> $POOFDUBOE$POGFSFODF&quot;OZXIFSF$POGFSFODF&quot;OZXIFSF<a title="Comms Business - November 2009 page 7" href="http://viewer.zmags.co.uk/publication/174983ac?page=7">NEWS&#129;07Westcon signswith SiemensDa</a> NEWS&#129;07Westcon signswith SiemensDa<a title="Comms Business - November 2009 page 8" href="http://viewer.zmags.co.uk/publication/174983ac?page=8">08&#129;NEWS </a> 08&#129;NEWS <a title="Comms Business - November 2009 page 9" href="http://viewer.zmags.co.uk/publication/174983ac?page=9">NEWS&#129;09Strong SpiriTelresults</a> NEWS&#129;09Strong SpiriTelresults<a title="Comms Business - November 2009 page 10" href="http://viewer.zmags.co.uk/publication/174983ac?page=10">10&#129;NEWS </a> 10&#129;NEWS <a title="Comms Business - November 2009 page 11" href="http://viewer.zmags.co.uk/publication/174983ac?page=11">Mobile </a> Mobile <a title="Comms Business - November 2009 page 12" href="http://viewer.zmags.co.uk/publication/174983ac?page=12">12&#129;NEWS </a> 12&#129;NEWS <a title="Comms Business - November 2009 page 13" href="http://viewer.zmags.co.uk/publication/174983ac?page=13">NEWS&#129;13NGN aggregationAndrew Dickinson, Sal</a> NEWS&#129;13NGN aggregationAndrew Dickinson, Sal<a title="Comms Business - November 2009 page 14" href="http://viewer.zmags.co.uk/publication/174983ac?page=14">14&#129;NEWS </a> 14&#129;NEWS <a title="Comms Business - November 2009 page 15" href="http://viewer.zmags.co.uk/publication/174983ac?page=15"> Would you like to offer your </a> Would you like to offer your <a title="Comms Business - November 2009 page 16" href="http://viewer.zmags.co.uk/publication/174983ac?page=16">16&#129;NEWS </a> 16&#129;NEWS <a title="Comms Business - November 2009 page 17" href="http://viewer.zmags.co.uk/publication/174983ac?page=17">Why move yourbroadband base to Griffin?</a> Why move yourbroadband base to Griffin?<a title="Comms Business - November 2009 page 18" href="http://viewer.zmags.co.uk/publication/174983ac?page=18">18&#129;NEWS </a> 18&#129;NEWS <a title="Comms Business - November 2009 page 19" href="http://viewer.zmags.co.uk/publication/174983ac?page=19">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business - November 2009 page 20" href="http://viewer.zmags.co.uk/publication/174983ac?page=20">20&#129;NEWS </a> 20&#129;NEWS <a title="Comms Business - November 2009 page 21" href="http://viewer.zmags.co.uk/publication/174983ac?page=21">Join us for a Webinar onWednesday 11th November</a> Join us for a Webinar onWednesday 11th November<a title="Comms Business - November 2009 page 22" href="http://viewer.zmags.co.uk/publication/174983ac?page=22">22&#129;INTERVIEWNGN benefitsComms Business Magazin</a> 22&#129;INTERVIEWNGN benefitsComms Business Magazin<a title="Comms Business - November 2009 page 23" href="http://viewer.zmags.co.uk/publication/174983ac?page=23">Collaborative SolutionsOpen StandardsMobi</a> Collaborative SolutionsOpen StandardsMobi<a title="Comms Business - November 2009 page 24" href="http://viewer.zmags.co.uk/publication/174983ac?page=24">24&#129;COVER STORYJames Palmer, MD Nine Telecom</a> 24&#129;COVER STORYJames Palmer, MD Nine Telecom<a title="Comms Business - November 2009 page 25" href="http://viewer.zmags.co.uk/publication/174983ac?page=25">COVER STORY&#129;25communications are the f</a> COVER STORY&#129;25communications are the f<a title="Comms Business - November 2009 page 26" href="http://viewer.zmags.co.uk/publication/174983ac?page=26">26&#129;OPINIONHow to select the right Skypefor </a> 26&#129;OPINIONHow to select the right Skypefor <a title="Comms Business - November 2009 page 27" href="http://viewer.zmags.co.uk/publication/174983ac?page=27"></a> <a title="Comms Business - November 2009 page 28" href="http://viewer.zmags.co.uk/publication/174983ac?page=28">28&#129;ANNIVERSARY RETROSPECTIVEHappy 10th birthday</a> 28&#129;ANNIVERSARY RETROSPECTIVEHappy 10th birthday<a title="Comms Business - November 2009 page 29" href="http://viewer.zmags.co.uk/publication/174983ac?page=29">,[OLYUL[PU3VUKVU6YKLYI`[O5V]LTILYHUKNL[!&#139; /</a> ,[OLYUL[PU3VUKVU6YKLYI`[O5V]LTILYHUKNL[!&#139; /<a title="Comms Business - November 2009 page 30" href="http://viewer.zmags.co.uk/publication/174983ac?page=30">30&#129;ANNIVERSARY RETROSPECTIVETurning Back th</a> 30&#129;ANNIVERSARY RETROSPECTIVETurning Back th<a title="Comms Business - November 2009 page 31" href="http://viewer.zmags.co.uk/publication/174983ac?page=31">The trusted, responsivedistributor for Polycom a</a> The trusted, responsivedistributor for Polycom a<a title="Comms Business - November 2009 page 32" href="http://viewer.zmags.co.uk/publication/174983ac?page=32">32&#129;ANNIVERSARY RETROSPECTIVE </a> 32&#129;ANNIVERSARY RETROSPECTIVE <a title="Comms Business - November 2009 page 33" href="http://viewer.zmags.co.uk/publication/174983ac?page=33">Live &amp; OnlineVehicleTrackingwithupto&pound;250* foreve</a> Live &amp; OnlineVehicleTrackingwithupto&pound;250* foreve<a title="Comms Business - November 2009 page 34" href="http://viewer.zmags.co.uk/publication/174983ac?page=34">34&#129;ANNIVERSARY RETROSPECTIVE &ldquo;Things had</a> 34&#129;ANNIVERSARY RETROSPECTIVE &ldquo;Things had<a title="Comms Business - November 2009 page 35" href="http://viewer.zmags.co.uk/publication/174983ac?page=35">Save over &pound;1,000 per year on ISDN30ewith Spitfir</a> Save over &pound;1,000 per year on ISDN30ewith Spitfir<a title="Comms Business - November 2009 page 36" href="http://viewer.zmags.co.uk/publication/174983ac?page=36">36&#129;CHANNEL EVENTMarketing masterclassWith most</a> 36&#129;CHANNEL EVENTMarketing masterclassWith most<a title="Comms Business - November 2009 page 37" href="http://viewer.zmags.co.uk/publication/174983ac?page=37"></a> <a title="Comms Business - November 2009 page 38" href="http://viewer.zmags.co.uk/publication/174983ac?page=38">38&#129;ADVERTORIALPaul Cl</a> 38&#129;ADVERTORIALPaul Cl<a title="Comms Business - November 2009 page 39" href="http://viewer.zmags.co.uk/publication/174983ac?page=39">customers an alternative to As well</a> customers an alternative to As well<a title="Comms Business - November 2009 page 40" href="http://viewer.zmags.co.uk/publication/174983ac?page=40">40&#129;INTERVIEWChallenges &amp; opportunitiesComm</a> 40&#129;INTERVIEWChallenges &amp; opportunitiesComm<a title="Comms Business - November 2009 page 41" href="http://viewer.zmags.co.uk/publication/174983ac?page=41"></a> <a title="Comms Business - November 2009 page 42" href="http://viewer.zmags.co.uk/publication/174983ac?page=42">42&#129;ADDING VALUE WITH BROADBANDBroadbandWe're ta</a> 42&#129;ADDING VALUE WITH BROADBANDBroadbandWe're ta<a title="Comms Business - November 2009 page 43" href="http://viewer.zmags.co.uk/publication/174983ac?page=43">for Businessrapidly in the last few years our or</a> for Businessrapidly in the last few years our or<a title="Comms Business - November 2009 page 44" href="http://viewer.zmags.co.uk/publication/174983ac?page=44">BUSINESS GRADEBROADBAND FROMCABLE&amp;WIRELESSPUT </a> BUSINESS GRADEBROADBAND FROMCABLE&amp;WIRELESSPUT <a title="Comms Business - November 2009 page 45" href="http://viewer.zmags.co.uk/publication/174983ac?page=45">ADDING VALUE WITH BROADBAND&#129;45 We are </a> ADDING VALUE WITH BROADBAND&#129;45 We are <a title="Comms Business - November 2009 page 46" href="http://viewer.zmags.co.uk/publication/174983ac?page=46">ability to allocate and manage bandwidthefficien</a> ability to allocate and manage bandwidthefficien<a title="Comms Business - November 2009 page 47" href="http://viewer.zmags.co.uk/publication/174983ac?page=47">Broadband Announcements: Here's a round robin of </a> Broadband Announcements: Here's a round robin of <a title="Comms Business - November 2009 page 48" href="http://viewer.zmags.co.uk/publication/174983ac?page=48">48&#129;OPINIONNortel: the end of aMaren Bennett</a> 48&#129;OPINIONNortel: the end of aMaren Bennett<a title="Comms Business - November 2009 page 49" href="http://viewer.zmags.co.uk/publication/174983ac?page=49">n eraNortel. And his father, mygrandfather, spe</a> n eraNortel. And his father, mygrandfather, spe<a title="Comms Business - November 2009 page 50" href="http://viewer.zmags.co.uk/publication/174983ac?page=50">50&#129;INTERVIEWWinningpartnersComms Business tal</a> 50&#129;INTERVIEWWinningpartnersComms Business tal<a title="Comms Business - November 2009 page 51" href="http://viewer.zmags.co.uk/publication/174983ac?page=51">connectingbusinessSome things just work toge</a> connectingbusinessSome things just work toge<a title="Comms Business - November 2009 page 52" href="http://viewer.zmags.co.uk/publication/174983ac?page=52">52&#129;OPINIONUC&ndash;Talking thesame languageWay</a> 52&#129;OPINIONUC&ndash;Talking thesame languageWay<a title="Comms Business - November 2009 page 53" href="http://viewer.zmags.co.uk/publication/174983ac?page=53">ConvergenceSPHINX and SIEMENSJump into a </a> ConvergenceSPHINX and SIEMENSJump into a <a title="Comms Business - November 2009 page 54" href="http://viewer.zmags.co.uk/publication/174983ac?page=54">54&#129;FROM THE TRENCHESStellar performanceComms B</a> 54&#129;FROM THE TRENCHESStellar performanceComms B<a title="Comms Business - November 2009 page 55" href="http://viewer.zmags.co.uk/publication/174983ac?page=55">Accelerating Your Success&trade;Partner with </a> Accelerating Your Success&trade;Partner with <a title="Comms Business - November 2009 page 56" href="http://viewer.zmags.co.uk/publication/174983ac?page=56">In what can only bedescribed as achallenging </a> In what can only bedescribed as achallenging <a title="Comms Business - November 2009 page 57" href="http://viewer.zmags.co.uk/publication/174983ac?page=57">CONVERGENCE SUMMIT SOUTH&#129;57n a high!part. Co</a> CONVERGENCE SUMMIT SOUTH&#129;57n a high!part. Co<a title="Comms Business - November 2009 page 58" href="http://viewer.zmags.co.uk/publication/174983ac?page=58">T&amp;C&rsquo;s ApplyWe&rsquo;re off to Meribel! Ca</a> T&amp;C&rsquo;s ApplyWe&rsquo;re off to Meribel! Ca<a title="Comms Business - November 2009 page 59" href="http://viewer.zmags.co.uk/publication/174983ac?page=59">CONVERGENCE SUMMIT SOUTH&#129;59Frontier the `Res</a> CONVERGENCE SUMMIT SOUTH&#129;59Frontier the `Res<a title="Comms Business - November 2009 page 60" href="http://viewer.zmags.co.uk/publication/174983ac?page=60">60&#129;CONVERGENCE SUMMIT SOUTHContinued from previo</a> 60&#129;CONVERGENCE SUMMIT SOUTHContinued from previo<a title="Comms Business - November 2009 page 61" href="http://viewer.zmags.co.uk/publication/174983ac?page=61">FIND OUT MORE...CALL MAT SWIFT ON01892 559392</a> FIND OUT MORE...CALL MAT SWIFT ON01892 559392<a title="Comms Business - November 2009 page 62" href="http://viewer.zmags.co.uk/publication/174983ac?page=62">&ldquo;I&rsquo;m sorry, wejust don&rsquo;t haveany more ICTbudge</a> &ldquo;I&rsquo;m sorry, wejust don&rsquo;t haveany more ICTbudge<a title="Comms Business - November 2009 page 63" href="http://viewer.zmags.co.uk/publication/174983ac?page=63">INTERVIEW&#129;63Palmer races to successThe recent </a> INTERVIEW&#129;63Palmer races to successThe recent <a title="Comms Business - November 2009 page 64" href="http://viewer.zmags.co.uk/publication/174983ac?page=64">64&#129;DIRECTORY </a> 64&#129;DIRECTORY <a title="Comms Business - November 2009 page 65" href="http://viewer.zmags.co.uk/publication/174983ac?page=65">01892 538348 &#129; WWW.CBMAGAZINE.CO.UK </a> 01892 538348 &#129; WWW.CBMAGAZINE.CO.UK <a title="Comms Business - November 2009 page 66" href="http://viewer.zmags.co.uk/publication/174983ac?page=66">66&#129;GOLF SOCIETYFore! By Miles BossomThe Ian Wo</a> 66&#129;GOLF SOCIETYFore! By Miles BossomThe Ian Wo<a title="Comms Business - November 2009 page 67" href="http://viewer.zmags.co.uk/publication/174983ac?page=67">The leading UK events for the Voice, Mobi</a> The leading UK events for the Voice, Mobi<a title="Comms Business - November 2009 page 68" href="http://viewer.zmags.co.uk/publication/174983ac?page=68"></a> <a title="Comms Business - November 2009 page 69" href="http://viewer.zmags.co.uk/publication/174983ac?page=69">Bringyourmagazinesandmarketingliteraturetolife&hellip;&hellip;</a> Bringyourmagazinesandmarketingliteraturetolife&hellip;&hellip;