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www.commsbusiness.co.uk · September 2010<br />
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<br /> <a title="Comms Business - September 2010 page 1" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=1">As a reader of Comms Business Magazine,you are i</a> As a reader of Comms Business Magazine,you are i<a title="Comms Business - September 2010 page 2" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=2">www.commsbusiness.co.uk · September 2010</a> www.commsbusiness.co.uk · September 2010<a title="Comms Business - September 2010 page 3" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=3"></a> <a title="Comms Business - September 2010 page 4" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=4">COMMS SEPTMADEFROM THE UP:LayED</a> COMMS SEPTMADEFROM THE UP:LayED<a title="Comms Business - September 2010 page 5" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=5">04THIS MONTH07NEWS6 Distribution Shak</a> 04THIS MONTH07NEWS6 Distribution Shak<a title="Comms Business - September 2010 page 6" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=6">whosaid what?When there's only one version of t</a> whosaid what?When there's only one version of t<a title="Comms Business - September 2010 page 7" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=7">06NEWS </a> 06NEWS <a title="Comms Business - September 2010 page 8" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=8">NEWS07Steppingup </a> NEWS07Steppingup <a title="Comms Business - September 2010 page 9" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=9">08NEWS </a> 08NEWS <a title="Comms Business - September 2010 page 10" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=10">WWW.COMMSBUSINESS.CO.UK </a> WWW.COMMSBUSINESS.CO.UK <a title="Comms Business - September 2010 page 11" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=11">10NEWS </a> 10NEWS <a title="Comms Business - September 2010 page 12" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=12">Do you believe inlove at first sight......we'r</a> Do you believe inlove at first sight......we'r<a title="Comms Business - September 2010 page 13" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=13">12NEWS </a> 12NEWS <a title="Comms Business - September 2010 page 14" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=14"> </a> <a title="Comms Business - September 2010 page 15" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=15">14NEWS </a> 14NEWS <a title="Comms Business - September 2010 page 16" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=16">The XN120:200,000 businessescan't be wrongIt's</a> The XN120:200,000 businessescan't be wrongIt's<a title="Comms Business - September 2010 page 17" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=17">16NEWS </a> 16NEWS <a title="Comms Business - September 2010 page 18" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=18">NEWS17MurphxwelcomesacquisitionSpeaking t</a> NEWS17MurphxwelcomesacquisitionSpeaking t<a title="Comms Business - September 2010 page 19" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=19">18NEWS </a> 18NEWS <a title="Comms Business - September 2010 page 20" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=20">WWW.COMMSBUSINESS.CO.UKEntanet encouragesEth</a> WWW.COMMSBUSINESS.CO.UKEntanet encouragesEth<a title="Comms Business - September 2010 page 21" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=21">$'9(5725,$/)($785(&QGU[QWT9.4RCTVPGT VKEM</a> $'9(5725,$/)($785(&QGU[QWT9.4RCTVPGT VKEM<a title="Comms Business - September 2010 page 22" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=22">NEWS21John Howa</a> NEWS21John Howa<a title="Comms Business - September 2010 page 23" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=23">22INTERVIEWBeyond the tinNigel Taylor is Mana</a> 22INTERVIEWBeyond the tinNigel Taylor is Mana<a title="Comms Business - September 2010 page 24" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=24"></a> <a title="Comms Business - September 2010 page 25" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=25">24COVER STORY“Gigaset stands for great</a> 24COVER STORY“Gigaset stands for great<a title="Comms Business - September 2010 page 26" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=26">and the management consultants A.T.Kearney in th</a> and the management consultants A.T.Kearney in th<a title="Comms Business - September 2010 page 27" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=27">26ADDING VALUE WITH SIP TRUNKSSIP trunksWith </a> 26ADDING VALUE WITH SIP TRUNKSSIP trunksWith <a title="Comms Business - September 2010 page 28" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=28"> </a> <a title="Comms Business - September 2010 page 29" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=29">28ADDING VALUE WITH SIP TRUNKS</a> 28ADDING VALUE WITH SIP TRUNKS<a title="Comms Business - September 2010 page 30" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=30">Why do things neveradd up the way youexpect...?</a> Why do things neveradd up the way youexpect...?<a title="Comms Business - September 2010 page 31" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=31">30ADDING VALUE WITH SIP TRUNKSaccepted as t</a> 30ADDING VALUE WITH SIP TRUNKSaccepted as t<a title="Comms Business - September 2010 page 32" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=32">To learn more about distributionand reseller pac</a> To learn more about distributionand reseller pac<a title="Comms Business - September 2010 page 33" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=33">32ADDING VALUE WITH SIP TRUNKScustomer to i</a> 32ADDING VALUE WITH SIP TRUNKScustomer to i<a title="Comms Business - September 2010 page 34" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=34">Open standard based VoIP phones are ready for UC!</a> Open standard based VoIP phones are ready for UC!<a title="Comms Business - September 2010 page 35" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=35">34ADDING VALUE WITH SIP TRUNKSnumbers when </a> 34ADDING VALUE WITH SIP TRUNKSnumbers when <a title="Comms Business - September 2010 page 36" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=36">ALCATEL · ASCOM · AVAYA · BT · LG · MITEL · NITSU</a> ALCATEL · ASCOM · AVAYA · BT · LG · MITEL · NITSU<a title="Comms Business - September 2010 page 37" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=37">36ADVERTORIALSpitfire, a leader inuser custom</a> 36ADVERTORIALSpitfire, a leader inuser custom<a title="Comms Business - September 2010 page 38" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=38">SIP Trunk delivery“We are aiming to increase the</a> SIP Trunk delivery“We are aiming to increase the<a title="Comms Business - September 2010 page 39" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=39">Nokia E5Seamless connectivityas standard.Th</a> Nokia E5Seamless connectivityas standard.Th<a title="Comms Business - September 2010 page 40" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=40">MOBILE BUSINESS NEWS39RIM panics under fire </a> MOBILE BUSINESS NEWS39RIM panics under fire <a title="Comms Business - September 2010 page 41" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=41"></a> <a title="Comms Business - September 2010 page 42" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=42">MOBILE BUSINESS NEWS41Worldwide mobile devi</a> MOBILE BUSINESS NEWS41Worldwide mobile devi<a title="Comms Business - September 2010 page 43" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=43">P“Our aim is to have 25% of our business turnov</a> P“Our aim is to have 25% of our business turnov<a title="Comms Business - September 2010 page 44" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=44">ADVERTORIAL43Myriad Ways . . .The communica</a> ADVERTORIAL43Myriad Ways . . .The communica<a title="Comms Business - September 2010 page 45" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=45">44MOBILE BUSINESS – HOW TO SELLI dream of d</a> 44MOBILE BUSINESS – HOW TO SELLI dream of d<a title="Comms Business - September 2010 page 46" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=46"> Mobile Computing andData Capture Distribution</a> Mobile Computing andData Capture Distribution<a title="Comms Business - September 2010 page 47" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=47">The DM is the key mediator between distributoran</a> The DM is the key mediator between distributoran<a title="Comms Business - September 2010 page 48" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=48">FUSEDGROUP'SChannel Programme really</a> FUSEDGROUP'SChannel Programme really<a title="Comms Business - September 2010 page 49" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=49">Andy48MOBILE BUSINESS – HOW TO SELLTow, manag</a> Andy48MOBILE BUSINESS – HOW TO SELLTow, manag<a title="Comms Business - September 2010 page 50" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=50">FREE </a> FREE <a title="Comms Business - September 2010 page 51" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=51">CAN YOUCALCULATE? If you improve your price</a> CAN YOUCALCULATE? If you improve your price<a title="Comms Business - September 2010 page 52" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=52">Leasing doesn't needto be complicated, andit is</a> Leasing doesn't needto be complicated, andit is<a title="Comms Business - September 2010 page 53" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=53">52MOBILE BUSINESS – INDUSTRY PANELQuestions& A</a> 52MOBILE BUSINESS – INDUSTRY PANELQuestions& A<a title="Comms Business - September 2010 page 54" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=54">MOBILE BUSINESS53Anthony KeyworthAnthony Keyw</a> MOBILE BUSINESS53Anthony KeyworthAnthony Keyw<a title="Comms Business - September 2010 page 55" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=55">54MOBILE BUSINESS – COMPANY TALKS</a> 54MOBILE BUSINESS – COMPANY TALKS<a title="Comms Business - September 2010 page 56" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=56"> ENSURING THEVOICE OF BUSINESSACROSS MANY</a> ENSURING THEVOICE OF BUSINESSACROSS MANY<a title="Comms Business - September 2010 page 57" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=57">56MOBILE BUSINESS – HANDSETSHarvest time…Blac</a> 56MOBILE BUSINESS – HANDSETSHarvest time…Blac<a title="Comms Business - September 2010 page 58" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=58">A world of successwith Gigaset.Gigaset SL400</a> A world of successwith Gigaset.Gigaset SL400<a title="Comms Business - September 2010 page 59" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=59">58BUSINESS ADVICEThriving in chaosto succeed </a> 58BUSINESS ADVICEThriving in chaosto succeed <a title="Comms Business - September 2010 page 60" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=60">DiscoverFreedomwith Nimans & Jabrawith Nimans </a> DiscoverFreedomwith Nimans & Jabrawith Nimans <a title="Comms Business - September 2010 page 61" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=61">Only a few weeks left…With little more than a mo</a> Only a few weeks left…With little more than a mo<a title="Comms Business - September 2010 page 62" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=62">2pmPanel Debate - The future of communicationsC</a> 2pmPanel Debate - The future of communicationsC<a title="Comms Business - September 2010 page 63" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=63">Speaker Programme continued </a> Speaker Programme continued <a title="Comms Business - September 2010 page 64" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=64">Has your current call recording vendorleft you—a</a> Has your current call recording vendorleft you—a<a title="Comms Business - September 2010 page 65" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=65">Exhibitor listMain Sponsor:PlatinumSponso</a> Exhibitor listMain Sponsor:PlatinumSponso<a title="Comms Business - September 2010 page 66" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=66"></a> <a title="Comms Business - September 2010 page 67" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=67">66MARKET REPORTTurning up the heat!The market</a> 66MARKET REPORTTurning up the heat!The market<a title="Comms Business - September 2010 page 68" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=68"></a> <a title="Comms Business - September 2010 page 69" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=69">68MARKET REPORT “OpenScape Office MX </a> 68MARKET REPORT “OpenScape Office MX <a title="Comms Business - September 2010 page 70" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=70"> NOTIFICATION TOCOMMUNICATIONS PRO</a> NOTIFICATION TOCOMMUNICATIONS PRO<a title="Comms Business - September 2010 page 71" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=71">70MARKET REPORTaccess to a rich communicati</a> 70MARKET REPORTaccess to a rich communicati<a title="Comms Business - September 2010 page 72" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=72">TITAN PAY UP FRONT COMMISSION FOR ANY BUSINESS</a> TITAN PAY UP FRONT COMMISSION FOR ANY BUSINESS<a title="Comms Business - September 2010 page 73" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=73">72MARKET REPORT “IntelliGate has been</a> 72MARKET REPORT “IntelliGate has been<a title="Comms Business - September 2010 page 74" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=74"></a> <a title="Comms Business - September 2010 page 75" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=75">74NEXT GEN NETWORKSWhat can yourISP do for</a> 74NEXT GEN NETWORKSWhat can yourISP do for<a title="Comms Business - September 2010 page 76" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=76">JOIN NETPLAN TELECOM NOWHOSTED IP FROM AN IP COM</a> JOIN NETPLAN TELECOM NOWHOSTED IP FROM AN IP COM<a title="Comms Business - September 2010 page 77" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=77">7662ND INTERVIEWThis month Comms Business ge</a> 7662ND INTERVIEWThis month Comms Business ge<a title="Comms Business - September 2010 page 78" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=78"></a> <a title="Comms Business - September 2010 page 79" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=79">78INTERVIEWPartner bondingComms BusinessMag</a> 78INTERVIEWPartner bondingComms BusinessMag<a title="Comms Business - September 2010 page 80" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=80">· ACCURATE SINGLE POINT REPORTING: Offer th</a> · ACCURATE SINGLE POINT REPORTING: Offer th<a title="Comms Business - September 2010 page 81" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=81">80INTERVIEW Stewart Smythecomms busine</a> 80INTERVIEW Stewart Smythecomms busine<a title="Comms Business - September 2010 page 82" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=82">No 1 in Voice, Data & Mobile Convergence Channels</a> No 1 in Voice, Data & Mobile Convergence Channels<a title="Comms Business - September 2010 page 83" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=83">82OPINIONSMBs choose VoIP20 times overH</a> 82OPINIONSMBs choose VoIP20 times overH<a title="Comms Business - September 2010 page 84" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=84">ADVERTORIAL83Interview:A familiar face addr</a> ADVERTORIAL83Interview:A familiar face addr<a title="Comms Business - September 2010 page 85" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=85">84OPINIONDefining an NGNIain Shearman, Channe</a> 84OPINIONDefining an NGNIain Shearman, Channe<a title="Comms Business - September 2010 page 86" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=86"></a> <a title="Comms Business - September 2010 page 87" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=87">86INTERVIEWLow cost – high valueComms Busines</a> 86INTERVIEWLow cost – high valueComms Busines<a title="Comms Business - September 2010 page 88" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=88">Make sure you don'tMake sure you don'tmiss the </a> Make sure you don'tMake sure you don'tmiss the <a title="Comms Business - September 2010 page 89" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=89">88DIRECTORY </a> 88DIRECTORY <a title="Comms Business - September 2010 page 90" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=90">01892 538348  WWW.CBMAGAZINE.CO.UK </a> 01892 538348  WWW.CBMAGAZINE.CO.UK <a title="Comms Business - September 2010 page 91" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=91">90COMMS BUSINESS GOLF SOCIETYHot, hot, hot! S</a> 90COMMS BUSINESS GOLF SOCIETYHot, hot, hot! S<a title="Comms Business - September 2010 page 92" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=92">Money vSuiortcSerMon</a> Money vSuiortcSerMon<a title="Comms Business - September 2010 page 93" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=93"></a> <a title="Comms Business - September 2010 page 94" href="http://viewer.zmags.co.uk/publication/04b26ae3?page=94">Bring your magazines and marketing literature to </a> Bring your magazines and marketing literature to