If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> SELLING IN THE DIGITAL AGE VOLUME 5 | ISSUE 3 | MARCH 2011<br /> EBAY<br /> Curating your line ends<br /> FOR MORE NEWS, INSIGHT AND DISCUSSION VISIT WWW.INTERNETRETAILING.NET<br /> Retail REVIEW<br /> DIY.com<br /> SUSTAINABILITY:<br /> Cutting costs & carbon<br /> M-RETAILING<br /> The latest developments<br /> P.16P.32 P.50<br /> <br /> INTERNET RETAILING<br /> EDITOR'S COMMENT FEATURES REGULARS<br /> CONTENTS<br /> One of the things I love about editing<br /> Internet Retailing is the amount of<br /> change that is happening in the<br /> industry and the amount I learn with<br /> each issue – whether it's a new<br /> product launch, a retailing insight or<br /> – as has happened with this issue –<br /> something that has a real effect on<br /> me as a consumer.<br /> In this issue we look at<br /> sustainability and how the green<br /> agen<a title="internet retailing march 2011 page 1" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=1"> SELLING IN THE DIGITAL AGE </a> <a title="internet retailing march 2011 page 2" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=2"> </a> <a title="internet retailing march 2011 page 3" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=3"> INTERNET RETAILING EDITOR'S COMMENT </a> <a title="internet retailing march 2011 page 4" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=4"> NEWS INTERNET RETAILING For more news, insigh</a> <a title="internet retailing march 2011 page 5" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=5"> INTERNET RETAILING NEWS TESCO.COM CEOTO </a> <a title="internet retailing march 2011 page 6" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=6"> COMMENT INTERNET RETAILING THE THICK S</a> <a title="internet retailing march 2011 page 7" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=7"> </a> <a title="internet retailing march 2011 page 8" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=8"> INTERVIEW INTERNET RETAILING EBAY: CURATING YOU</a> <a title="internet retailing march 2011 page 9" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=9"> clearance bargains two years ago, says that worki</a> <a title="internet retailing march 2011 page 10" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=10"> </a> <a title="internet retailing march 2011 page 11" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=11"> men. Consequently, one of the major trends in onl</a> <a title="internet retailing march 2011 page 12" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=12"> </a> <a title="internet retailing march 2011 page 13" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=13"> EBAY UK 17 million unique visitors per month; 6</a> <a title="internet retailing march 2011 page 14" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=14"> </a> <a title="internet retailing march 2011 page 15" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=15"> that searches have to be more defined and results</a> <a title="internet retailing march 2011 page 16" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=16"> RETAIL REVIEW INTERNET RETAILING B&Q REVIEW In</a> <a title="internet retailing march 2011 page 17" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=17"> the user which can lead to a time-consuming frust</a> <a title="internet retailing march 2011 page 18" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=18"> EXPO INTERNET RETAILING INTERNET RETAILIN</a> <a title="internet retailing march 2011 page 19" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=19"> relevant insight and stimulus in the shortest tim</a> <a title="internet retailing march 2011 page 20" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=20"> EXPO INTERNET RETAILING commercial angle</a> <a title="internet retailing march 2011 page 21" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=21"> CUSTOMER FOCUS Customer-centricity, the gold st</a> <a title="internet retailing march 2011 page 22" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=22"> </a> <a title="internet retailing march 2011 page 23" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=23"> to publish your videos for maximum impact, what t</a> <a title="internet retailing march 2011 page 24" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=24"> </a> <a title="internet retailing march 2011 page 25" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=25"> PAYMENTS & FRAUD Payments are at the very heart</a> <a title="internet retailing march 2011 page 26" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=26"> EXPO INTERNET RETAILING INTERNET RETAILIN</a> <a title="internet retailing march 2011 page 27" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=27"> INTERNET RETAILING EXPO INTERNET RETAILING </a> <a title="internet retailing march 2011 page 28" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=28"> </a> <a title="internet retailing march 2011 page 29" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=29"> INTERNET RETAILING EXPO INTERNET RETAILI</a> <a title="internet retailing march 2011 page 30" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=30"> DASHBOARD INTERNET RETAILING ONL</a> <a title="internet retailing march 2011 page 31" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=31"> INTERNET RETAILING Could the Retailer Deli</a> <a title="internet retailing march 2011 page 32" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=32"> STRATEGY SUSTAINABILITY PUSHING & PULLING </a> <a title="internet retailing march 2011 page 33" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=33"> to continue communicating with their customers on</a> <a title="internet retailing march 2011 page 34" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=34"> </a> <a title="internet retailing march 2011 page 35" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=35"> SUSTAINABILITY MARKETING MEASURING CONSUME</a> <a title="internet retailing march 2011 page 36" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=36"> </a> <a title="internet retailing march 2011 page 37" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=37"> 5 QUESTIONS YOU SHOULD ASK BEFORE LISTENING 1) W</a> <a title="internet retailing march 2011 page 38" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=38"> THE SUSTAINABLE SUPPLY CHAIN Emma Herrod travels</a> <a title="internet retailing march 2011 page 39" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=39"> economic costs against environmental benefits,” h</a> <a title="internet retailing march 2011 page 40" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=40"> OPERATIONS SUSTAINABILITY a proven set o</a> <a title="internet retailing march 2011 page 41" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=41"> </a> <a title="internet retailing march 2011 page 42" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=42"> IT SUSTAINABILITY CUTTING CARBON </a> <a title="internet retailing march 2011 page 43" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=43"> able to serve millions of users at thousands of c</a> <a title="internet retailing march 2011 page 44" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=44"> ADVERTORIAL INTERNET RETAILING GROWING SALES A</a> <a title="internet retailing march 2011 page 45" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=45"> INTERNET RETAILING ADVERTORIAL fines an</a> <a title="internet retailing march 2011 page 46" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=46"> THE FINAL GREEN MILE `THE ENVIRONMENTAL impact of</a> <a title="internet retailing march 2011 page 47" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=47"> drops over the course of its journey, so the amou</a> <a title="internet retailing march 2011 page 48" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=48"> INSIGHT INTERNET RETAILING Insight from arou AND</a> <a title="internet retailing march 2011 page 49" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=49"> INTERNET RETAILING INSIGHT nd the world is </a> <a title="internet retailing march 2011 page 50" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=50"> INTERNET RETAILING </a> <a title="internet retailing march 2011 page 51" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=51"> addition, most feature some kind of static hero b</a> <a title="internet retailing march 2011 page 52" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=52"> </a> <a title="internet retailing march 2011 page 53" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=53"> INTERNET RETAILING MOBILE PAYMENTS' TIME HAS</a> <a title="internet retailing march 2011 page 54" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=54"> </a> <a title="internet retailing march 2011 page 55" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=55"> While mobile payments has hogged the mobile retai</a> <a title="internet retailing march 2011 page 56" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=56"> INTERNET RETAILING </a> <a title="internet retailing march 2011 page 57" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=57"> search, performance & optimisation REQUIREMENT: </a> <a title="internet retailing march 2011 page 58" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=58"> payments & fraud DO</a> <a title="internet retailing march 2011 page 59" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=59"> search, performance & optimisation REQUIREMENT: </a> <a title="internet retailing march 2011 page 60" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=60"> fulfilment, logistics & order management </a> <a title="internet retailing march 2011 page 61" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=61"> ecommerce platforms Largest global provider of </a> <a title="internet retailing march 2011 page 62" href="http://viewer.zmags.co.uk/publication/03bfeaec?page=62"> </a>